Holiday Inn Express & Suites Alamosa by IHG

Hotels
Holiday Inn Express
8.3 (593 reviews)
3418 Mariposa , Alamosa , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Good breakfast options
Cons:
Noise from the road
Elevator out of order
Temperature control issues in rooms

Categories

Cleanliness
8.05
The room was clean, but there were mentions of maintenance issues, such as the broken elevator.
Service
8.55
Staff were friendly and helpful, contributing positively to the overall service experience.
Location
8.55
Conveniently located near shopping and restaurants with easy access to key attractions.
Room Quality
8.05
Rooms were described as comfortable, but there were complaints about temperature control and noise.
Amenities
8.05
Good breakfast and hot tub noted, but issues like the pool not being heated and elevator problems were mentioned.
Value for Money
8.55
Slightly high price noted, but cleanliness and overall experience were deemed worth it.
Food and Beverage
8.55
Breakfast was positively highlighted with mentions of hot breakfast options.
Overall Experience
8.05
A generally pleasant experience, but noise and maintenance issues affected the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Amenities

Indulge in the indoor swimming pool and hot tub at this Greenwood Village hotel. Relax in rooms with crisp white linens, free Wi-Fi, and spa baths available in select rooms.

Convenient Services

Take advantage of the free breakfast and business center during your stay. Dry cleaning services are also available for your convenience.

Ideal Location

Located just a 10-minute drive from Kennedy Golf Course, this hotel is a perfect choice for leisure or business travelers. Explore nearby attractions like Rocky Mountain National Park or easily reach Denver International Airport.

Experience comfort and convenience at Alamosa Holiday Inn Express & Suites. Book now for a memorable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALS

Location

Guest Reviews

8.3
Based on 593 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.05
H
Harish extended_group us
1
Stay was not comfortable
Pros:

Nothing

Cons:

Didn’t like property. Elevator was not working. Staff were rude

2026-08-17 via Nuitee
L
Lisa Garza solo_traveller us
1
Terrible
Pros:

Arrived to a broken elevator without any prior notice or reduction in price do I found a better hotel.

Cons:

Failure to disclose broken elevator until September!

2026-08-17 via Nuitee
X
Xavier couple fr
3
Nuitée en couple
Pros:

Rien.

Cons:

La première chambre qui nous a été proposée était annoncée non-fumeur, mais dégageait une forte odeur de tabac. Nous avons donc demandé à en changer.
La seconde chambre était située au 3ᵉ étage, alors que l’ascenseur était hors service (une panne qui, manifestement, ne semble pas récente) Il faut donc monter soi-même ses bagages jusqu’à la chambre.
Notre chambre donnait directement sur la route et, avec un simple vitrage, l’isolation phonique était très insuffisante : beaucoup de bruit, notamment lié à la circulation. Le petit-déjeuner propose par ailleurs un choix très limité au regard du tarif pratiqué. À cela s’ajoutent plusieurs équipements hors service : distributeur de boissons en panne, ordinateur du Business Space inutilisable, ascenseur indisponible…
Au final, le prix demandé nous paraît particulièrement élevé compte tenu du niveau de prestations et des nombreux dysfonctionnements constatés.
Nous ne recommandons pas cet hôtel. L’impression générale est malheureusement celle d’un établissement insuffisamment entretenu, où trop d’équipements et de services ne fonctionnent pas correctement.

2026-08-16 via Nuitee
B
brianrU9902TE Family
6
National Park visit
Pros:

The location was great for our visit to the National Park. Unfortunately, our check-in experience was less than ideal. The hotel was nearly sold out the night before, and the rooms had not yet been turned over when we arrived, so we were unable to check in on time. We were told we would receive a text message when our room was ready, but we never received one. We ended up returning a few hours later to check on the status, at which point the room was ready.

The hotel’s only elevator was also out of service and had apparently been broken for some time. According to the posted notice, repairs were still a few months away. This wasn’t a major inconvenience since the hotel is only three floors, but it was worth noting.

On the positive side, the room itself was good, and we enjoyed the breakfast. The main area I would recommend improving is the parking. The spaces are quite narrow, making it difficult to get luggage in and out of vehicles, especially when neighboring cars are parked.

2026-08-15 via Tripadvisor
B
Breeleigh family_with_children us
10
Great place at a great price
Pros:

Breakfast was delicious, hotel was clean and cozy

2026-08-14 via Nuitee
J
jason solo_traveller us
10
2026-08-12 via Nuitee
S
Sean couple us
10
2026-08-10 via Nuitee
M
marline solo_traveller us
8
2026-08-02 via Nuitee
J
John_Traveler_11 Family Houston, Texas
4
Compromised experience…
Pros:

Decent hotel with good evening shift. Be aware, the elevator has been out of service more often than not for over two months (according to staff), and numerous families were booked into the third floor despite arriving early. Sounds like an ownership issue on the elevator. Kudos to the afternoon/evening desk for helping lug an RTIC up to the 3rd floor. Conveniently located near groceries and restaurants.

2026-07-24 via Tripadvisor
J
John solo_traveller nl
7
Pros:

Heerlijke grote kamer.
Je kon de hele dag Heerlijke limonade en snacks pakken.
Prima ontbijt.

Cons:

Helaas was de lift stuk, dus moesten we met de koffers slepen naar de 3e verdieping.

2026-07-22 via Nuitee
T
Trisha family_with_children us
10
15/10 would recommend anyone to stay here.
Pros:

Couldn’t have asked for a better stay. Everything was clean and welcoming, temperature was already set to a comfortable setting. Breakfast was warm, tasty, and inviting. Beds/pillows/blankets all clean and comfortable.

Cons:

I had no issues. The elevator was down BUT actively being worked on while we were there. We take the stairs anyway out of habit. The staff were overly accommodating, even offering to carry our luggage for us.

2026-07-21 via Nuitee
J
Jones family_with_children us
9
Had a wonderful day and would definitely recommend.
Pros:

Everything was wonderful. Other than that the stay was great. I loved the breakfast especially the biscuits and gravy.

Cons:

The only thing was the beds could have been a little bit more comfortable.

2026-07-15 via Nuitee
N
Nick couple us
1
2026-07-09 via Nuitee
J
Jenny family_with_children us
7
Disappointing after a long day of exhausting travel.
Pros:

Location

Cons:

THE ELEVATOR HAS BEEN BROKEN SINCE DECEMBER 2025 according to the comments. We could not go in the exterior door closest to the stairs for ‘security reasons’ which made the walk carrying our luggage all the way down the hall from the front door and up the stairs very inconvenient since the elevator was been broken.
The sofa bed was nothing but springs.

2026-07-08 via Nuitee
K
Kelly solo_traveller us
7
Cons:

Elevator was down. Had to carry luggage up and down 3 flights of stairs. No discount at all for the inconvenience.

2026-07-08 via Nuitee
Y
YUKA couple us
7
Pros:

The bed was very comfortable, the breakfast was good, and the staff were friendly.

Cons:

The elevator was broken and will not be repaired for another three weeks or so because the replacement part needs to be shipped from another country. We had to use the stairs to reach our room on the third floor, and the ice machine on that floor was also not working.
However, the staff did their best to make our stay as comfortable as possible. They offered complimentary bottled waters and were willing to deliver luggage to your room if assistance was needed.
Sometimes it's good to use the stairs for exercise, especially after spending long hours driving to reach your destination:)

2026-07-08 via Nuitee
L
Leonard couple us
3
Disappointment
Pros:

Breakfast was good.That was about it

Cons:

Elevator was out of service. Staff had a “tough shit” attitude. I am disabled had difficulty getting up to the 2nd floor. Did find help getting luggage up. Bedspread soiled by someone’s dirty butt. Not vacuumed.Refused to make a rate adjustment since booked through Booking.com. Said to try you. Only take money, don’t give it back.

2026-07-06 via Nuitee
B
Bonnie solo_traveller us
8
Pros:

Clean, staff friendly

Cons:

Was over priced

2026-06-28 via Nuitee
J
Jeanne couple us
10
2026-06-27 via Nuitee
L
Laura couple us
8
2026-06-25 via Nuitee