Holiday Inn Express Knoxville-Strawberry Plains by IHG

Hotels
•
Holiday Inn Express
8.5 (607 reviews)
730 Rufus Graham Road , Knoxville , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Breakfast quality
Musty room smells

Categories

Cleanliness
7.75
Generally clean, but some complaints about musty smells and specific room issues.
Service
9.25
Staff were friendly and responsive, with notable mentions of helpfulness.
Location
8.75
Convenient for freeway access, but some isolated concerns.
Room Quality
8.25
Rooms were comfortable, but some lacked advertised amenities like seating.
Amenities
8.75
Included fun family activities; some complaints about the breakfast offerings.
Value for Money
8.75
Overall a good value considering the clean environment and service level.
Food and Beverage
7.75
Breakfast variety was good but quality and choices were disappointing for some.
Overall Experience
8.75
Guests generally had positive experiences, citing staff and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:49

Property Description

Convenient Location
Located just 11 miles from downtown Knoxville and in close proximity to Ruggles Golf Course, the Holiday Inn Express Knoxville-Strawberry Plains offers the perfect blend of city convenience and suburban tranquility.

Amenities Galore
Guests can take advantage of complimentary Wi-Fi, a buffet breakfast with delicious hot cinnamon rolls, access to the indoor pool, a 24-hour business center, and a well-equipped gym. Parking is also free on-site for added convenience.

Cozy Rooms
Each room at the Knoxville Holiday Inn Express is equipped with a microwave, refrigerator, coffee maker, and cable TV. The warm decor and comfortable amenities provide a relaxing stay for all guests.

Book your stay at the Holiday Inn Express Knoxville-Strawberry Plains for a perfect mix of comfort and convenience during your visit to Knoxville.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    Children up to and including 17 years old stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 607 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
• couple • us
8
2026-06-18 • via Nuitee
R
Russell • family_with_children • us
10
2026-06-18 • via Nuitee
K
Kendra • solo_traveller • us
10
2026-06-14 • via Nuitee
C
Carrie • couple • us
10
2026-06-13 • via Nuitee
D
Domines • couple • us
8
We would definitely stay here again.
Pros:

Friendly staff and clean beautiful rooms.

Cons:

n/a

2026-06-13 • via Nuitee
F
Freeman • solo_traveller • us
8
Pros:

Hotel was clean and breakfast was wonderful.

Cons:

When we arrived the hotel didn't have out reservations. I showed them confirmation on my phone but I was told they couldn't help me and I had to contact booking.com I was offered to book a room through the front desk for $200 instead of the the $158 that I already paid. I was able to contact someone after searching for some time for a contact number. They were able to contact hotel and find my reservation.

2026-06-11 • via Nuitee
J
Joe • solo_traveller • us
8
2026-06-08 • via Nuitee
K
Kirby • solo_traveller • us
9
2026-06-03 • via Nuitee
D
Dana • solo_traveller • us
10
2026-05-28 • via Nuitee
B
Barbara • family_with_children • us
10
Pros:

Exceptional

2026-05-24 • via Nuitee
C
Coker • solo_traveller • us
10
2026-05-23 • via Nuitee
H
Hester • family_with_children • us
10
We loved it and we plan on staying at a Holiday Inn Express from now on.
Pros:

The bed and pillows were amazing. The breakfast was great!!

Cons:

Nothing

2026-05-23 • via Nuitee
N
nancy • solo_traveller • us
10
It was a great location to get to UT graduation.
Pros:

It seemed new, nicely decorated, staff was pleasant.
Breakfast was fantastic!

Cons:

Our bathroom in our room was poorly cleaned. Hair on toilet seat. Only 1/2 roll of toilet paper. Shower gel needed refilling. Very disappointing because it is so basic and important.

2026-05-22 • via Nuitee
J
Joseph • couple • us
9
Stay was very good, short but good, quick in and out, just one night, didn’t allow for use of all fa
Pros:

Didn’t have breakfast

Cons:

Evelator was noisy

2026-05-19 • via Nuitee
M
M • couple • us
9
2026-05-16 • via Nuitee
D
Douglas • solo_traveller • us
9
Pros:

Location is nice
Staff was amazing
Super comfy beds

Cons:

Would have liked a smart tv. Maybe a pool.

2026-05-07 • via Nuitee
S
Samuel • couple • us
6
Cons:

The rooom had a lot of noise coming from behind the walls at the shower for hours long from 12am way up into the early morning very hard to sleep

2026-05-06 • via Nuitee
S
Sarah • couple • us
10
2026-05-04 • via Nuitee
F
Faye • couple • us
10
2026-04-27 • via Nuitee
R
Robert • couple • us
10
2026-04-23 • via Nuitee