Holiday Inn Puebla Finsa by IHG

Hotels
Holiday Inn Hotels & Resorts
9.3 (481 reviews)
Lateral Autopista Mexico-Puebla, 7719. Colonia Rancho Moratilla , Puebla , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Friendly staff and good service
Cons:
Cleanliness issues noted
Gym equipment needs updating

Categories

Cleanliness
8.65
Mixed feedback, some reviews mention cleanliness while others note areas needing improvement.
Service
9.99
Numerous reviews commend the staff and service quality.
Location
8.66
Location received neutral feedback, with some suggesting improvements regarding access.
Room Quality
9.61
Multiple comments highlight the spaciousness and comfort of the rooms.
Amenities
9.14
Some excellent comments about amenities like the pool, with a note about gym improvements.
Value for Money
9.6
Several reviews express satisfaction with the quality-price ratio.
Food and Beverage
9.15
Mixed reviews on food quality, but many enjoyed breakfast.
Overall Experience
9.62
Overall positive sentiment with some suggestions for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:26

Property Description

Modern Hotel with Convenient Location
This modern hotel, located just 2 km from FINSA Business Park and a short drive from central Puebla, is the perfect choice for both business and leisure travelers.

Luxurious Amenities
Enjoy the convenience of free Wi-Fi, free parking, an indoor pool, sauna, and a well-equipped gym during your stay. The air-conditioned rooms are equipped with all the essentials including cable TV, a work desk, safe, minibar, and coffee maker.

Culinary Delights
Indulge in a fine dining experience at the hotel's steak restaurant with an impressive wine selection, or savor international cuisine at Las Meninas restaurant.

Experience comfort, convenience, and luxury at Holiday Inn Puebla-Parque Industrial Finsa. Book your stay now for a memorable experience!

Important information:

For any room including breakfast, the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit: USD 20 per room per day.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 481 reviews
Cleanliness: 8.65
Service: 9.99
Location: 8.66
Room Quality: 9.61
Amenities: 9.14
Value for Money: 9.6
Food and Beverage: 9.15
Overall Experience: 9.62
L
Luz Divina family_with_children mx
8
2026-02-23 via Nuitee
S
Sheilla Dennis family_with_children mx
10
Pros:

La alberca y el desayuno

Cons:

Todo me gusto

2026-02-11 via Nuitee
D
Daniel family_with_children mx
9
Descanso total
Pros:

Excelente. Solo el lugar es muy pequeño para la cantidad de huéspedes.

Cons:

Cuando exista ocupación total poner 2 cocineras en el desayuno.

2026-01-20 via Nuitee
R
Ricardo extended_group mx
10
Excelente opción.
Pros:

Hotel con instalaciones óptimas, limpio, habitaciones cómodas, personal atento y amable. Recomendable.

2026-01-19 via Nuitee
C
CECIL family_with_children us
10
Pros:

Secure parking for my motorcycle. Large spacious room. Near the northern highway so I did not have to enter town to continue my trip.

Cons:

Coming in the back way is a little tricky. You must pay close attention to the signs they have posted.

2026-01-15 via Nuitee
M
Matthieu couple fr
8
J’ai bien dormi!
Pros:

Petit déjeuner varié, les plats sont globalement bons.
Pas eu le temps de tester la piscine, ça semblait bien!

Cons:

L’ascenseur est un peu lent, la préparation des plats est aussi un peu lent, les fruits au petit déjeuner sont trop réfrigérés et sont donc moins bons, c’est dommage.

2026-01-14 via Nuitee
B
Barrav family_with_children mx
3
Agridulce
Pros:

La ambilidad del personal.

Cons:

Que no me respetaron los desayunos incluidos como yo los había pagago y terminaron haciendome cargo adicional pese a haber sido confirmado con Booking.com que eran gratis.

2026-01-12 via Nuitee
J
Juan Francisco family_with_children mx
10
2026-01-12 via Nuitee
G
Gazano family_with_children mx
10
Excelente en todos los sentidos
Pros:

La habitación amplia, el desayuno buffet rico y variado, la vista a los volcanes. Limpio en todas las áreas. El personal sumamente servicial y amable. Si viajas con alguien en silla de ruedas como en mi caso este lugar es la opción ya que los espacios en todo el hotel facilitan su acceso.

Cons:

Que el estacionamiento es valet parking pero nos dieron la opción de poder estacionar nuestro vehículo nosotros.

2026-01-11 via Nuitee
G
Gabriela family_with_children mx
10
Visita ok
Pros:

La atención del personal del hotel, el buffet muy rico

Cons:

La atención de una de las persona que recibe los autos es malhumorada

2026-01-07 via Nuitee
D
De León family_with_children mx
10
2026-01-01 via Nuitee
N
nautilus family_with_children mx
10
Pros:

Que es amplia la habitación y todo Ok

Cons:

Que arriba está la alberca y hace mucho frío en temporada de invierno por lo demás no tengo queja

2025-12-31 via Nuitee
J
Janet family_with_children mx
10
2025-12-31 via Nuitee
L
luis cesar family_with_children mx
10
Pros:

Las instalaciones y los alimentos

2025-12-26 via Nuitee
J
Juan Carlos family_with_children mx
9
2025-12-25 via Nuitee
P
Penelope family_with_children mx
7
Pros:

El hotel limpio y cómodo.

Cons:

La ubicación, para subir o bajar en el elevador necesitabas tu llave de habitación y eso es algo incómodo.

2025-12-22 via Nuitee
A
ARCE extended_group mx
9
Excelente
Pros:

El desayuno muy rico... la ubicación es buena en una zona tranquila, todo muy limpio y el personal muy amable. iremos a este hotel cada vez que vayamos a Puebla.

Cons:

En general todo bien.

2025-12-08 via Nuitee
R
Rodriguez Sanchez family_with_children mx
9
2025-12-08 via Nuitee
L
Lagunes family_with_children mx
9
Pros:

Jacuzzi, cama

Cons:

La iluminación

2025-12-04 via Nuitee
J
Jose Guillermo family_with_children mx
10
2025-11-29 via Nuitee