Holiday Inn Express Hotel & Suites Decatur, TX by IHG

Hotels
•
Holiday Inn Express
7.3 (167 reviews)
1051 North Highway 81/287 , Decatur , US
+1 256-822-2800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Madison, Janet, night crew)
Clean rooms; comfortable sleep reported
Large room size and comfortable facilities
Excellent breakfast offering
Cons:
Maintenance issues (leaning shower curtain rod)
Missing/limited amenities (no microwave; TV outage)
Noise from airplane flight path
Uncomfortable beds and problematic AC for some
Perceived poor value/too expensive by some guests

Categories

Cleanliness
8
Multiple guests described rooms as clean and 'very clean' and slept comfortably; a few maintenance issues (leaning shower curtain rod) slightly detract from perfect cleanliness.
Service
8.5
Several mentions of excellent, helpful staff (Madison, night crew, Janet) and friendly front-desk interactions, though one report of slow/no action on a TV outage tempered the score.
Location
6.5
Concerns about airplane flight path noise and long, characterless corridors noted by guests, indicating location/aesthetic drawbacks despite no other location details.
Room Quality
6.7
Rooms described as comfortable and a good size by some, but others reported uncomfortable beds, AC problems, and maintenance issues (shower curtain rod), resulting in mixed room-quality sentiment.
Amenities
6.2
Breakfast amenities praised, but some practical amenities were missing or unreliable (no microwave despite fridge, TV out for a day), lowering the overall amenities score.
Value for Money
6
Several guests felt the stay was 'too much money' or only 'just ok' for the price, despite strong breakfast and service; value perception is below average.
Food and Beverage
9
Breakfast repeatedly praised (bacon, sausage, omelettes) and staff serving breakfast noted as very nice — standout positive in reviews.
Overall Experience
7.5
Mixed overall impressions: several excellent service and breakfast experiences and clean rooms, balanced against maintenance issues, occasional poor front-desk responsiveness, noise concerns and some discomfort with beds/AC.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Modern Design and Convenient Location
This contemporary hotel in Decatur offers a stylish stay with an outdoor pool and comfortable guest rooms equipped with flat-screen cable TVs. Situated just 3.3 miles from the scenic Caddo-LBJ National Grasslands, Holiday Inn Express Hotel & Suites Decatur, TX is the perfect blend of modern comfort and natural beauty.

Amenities for Comfort and Convenience
Enjoy complimentary Wi-Fi in all rooms along with handy amenities like a microwave, refrigerator, and coffee facilities. Whether you're here for work or leisure, the hotel ensures a convenient stay with everything you need at your fingertips.

Relaxation and Recreation
Unwind after a long day in the hot tub, stay active at the gym, or catch up on work at the business center. With these facilities and more, guests can enjoy a well-rounded experience during their stay.

Book your stay at Holiday Inn Express Hotel & Suites Decatur, TX for a perfect blend of comfort, convenience, and relaxation.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 167 reviews
Cleanliness: 8
Service: 8.5
Location: 6.5
Room Quality: 6.7
Amenities: 6.2
Value for Money: 6
Food and Beverage: 9
Overall Experience: 7.5
A
Anita • solo_traveller • us
7
Decently clean place to stay but Hampton Inn is better.
Pros:

Staff was nice and helpful

Cons:

It was not maintained as well as it could. The shower curtain rod was leaning downward causing the curtain to slide open when in the shower. There was a fridge but no microwave .

2026-10-26 • via Nuitee
T
Terry • family_with_children • us
1
Cons:

No TV for a day desk was told at 7am wasn't fixed till330 no Saturday games front desk did nothing about it

2026-10-26 • via Nuitee
C
Christina • extended_group • us
10
Excellent customer service.
Pros:

Amazing customer service from Madison at the front desk. The night crew were also very helpful. Room was very clean, and I slept peacefully and comfortable.

2026-10-18 • via Nuitee
A
Ayushma • family_with_children • np
2
2026-10-18 • via Nuitee
S
Susan • solo_traveller • us
9
Pros:

The room was a great size and the facilities were comfortable. Clean and new feeling.

Cons:

The airplanes flight path over the hotel and the very long corridors. No character to the hallways. Boring.

2026-09-15 • via Nuitee
M
Martin • couple • us
1
2026-08-26 • via Nuitee
D
Delia • family_with_children • us
10
Great place to stay. Quick in and out into interstate
2026-08-18 • via Nuitee
R
Robert • solo_traveller • us
10
BREAKFAST!!!!
Pros:

The BREAKFAST! pay the extra money and get a room here because the breakfast sets your whole day up! Bacon, sausage, cheese omelettes aaah it was great! Very nice staff (thank you Janet!)

Cons:

Man everything was perfect. We needed it and we'e exhausted on our trip.

2026-07-13 • via Nuitee
M
Marybel • family_with_children • us
10
2026-07-03 • via Nuitee
D
Debora • family_with_children • us
4
Not pleasant and too much money
Pros:

Just ok

Cons:

Beds uncomfortable AC, not good

2026-07-01 • via Nuitee
T
Timothy • couple • us
3
2026-06-30 • via Nuitee
B
Brenda • solo_traveller • us
10
Pros:

The ADA compliance for handicapped was a plus.

Cons:

Driveway from street was hard to find and narrow. Entering with large trailer would not be possible.

2026-04-22 • via Nuitee
L
Lionel • couple • us
8
2026-04-15 • via Nuitee
S
Seals • couple • us
10
Good times.
Pros:

Clean and comfortable

Cons:

Nice staff

2026-04-12 • via Nuitee
Z
Zavodszky • couple • de
9
2026-03-22 • via Nuitee
L
LESLIE • couple • us
7
Great hotel bad location
Pros:

Great rooms

Cons:

Too close to a busy road. Heard trucks going by all night like they were driving down the hallway.

2026-03-20 • via Nuitee
M
Mary • family_with_children • us
8
2026-03-12 • via Nuitee
W
William • family_with_children • us
9
Pros:

Beds were comfortable and breakfast was good.

Cons:

Parking lot was a bit small.

2026-03-08 • via Nuitee
A
Ashlynn • couple • us
10
2026-02-25 • via Nuitee
B
Brayden • solo_traveller • us
9
2026-02-22 • via Nuitee