Harbor 360 Hotel Seward

Hotels
9 (1129 reviews)
1412 4th Avenue , Seward , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
High prices
Poor breakfast quality
Limited amenities

Categories

Cleanliness
9
Several reviews mentioned cleanliness being decent, but concerns over crowded breakfast spaces and the general age of the hotel were noted.
Service
10
Most reviews praised the staff for being friendly and helpful, though some noted that the staff was inexperienced due to recent training.
Location
10
Numerous reviews highlighted the hotel's convenient location near the harbor and transport services.
Room Quality
9.5
Rooms were described as nice and clean, though some suggested improvements could be made.
Amenities
8.5
Amenities received mixed reviews, with concerns about breakfast quality and limited facilities causing a lower score.
Value for Money
8
Several reviews mentioned high prices for the service and breakfast, indicating poor value for money.
Food and Beverage
7
Breakfast options were criticized for being underwhelming and lacking variety.
Overall Experience
10
Despite some negatives, overall sentiment reflects a positive experience, especially due to the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:43

Property Description

Breathtaking Waterfront Views

Luxurious Amenities

The Harbor 360 Hotel, nestled on the Seward Small Boat Harbor, provides guests with unparalleled 360-degree views of Resurrection Bay and the Kenai Mountains. Enjoy a comfortable stay in spacious guest rooms featuring king or queen beds, a hardwood work desk, and complimentary Wi-Fi. Relax in the indoor pool and hot tub or start your day with a delicious continental breakfast.

Convenient Location

Situated just 1.3 miles from the Alaska SeaLife Center, our pet-friendly hotel offers easy access to Seward’s top attractions, restaurants, and shops. With on-site check-in for glacier cruises and chartered fishing options, Harbor 360 ensures a memorable Alaskan experience for all guests.

Book your waterfront retreat at Harbor 360 Hotel today for an unforgettable stay in Seward!

Important information:

Please note the pool will be closed for scheduled, annual maintenance from 1 April through 4 April and 5 November through 8 November.

For group reservations of 5 rooms or more please call the property and ask to speak to the Reservations Manager.

Reservations require payment in full at the time of booking. Please allow up to 24 hours for your statement to reflect a charge from the Harbor 360 Hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SWD

Location

Guest Reviews

9
Based on 1129 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 10
O
Oksana couple us
6
No basic amenities at high price tag
Pros:

Good location
Close to Major Marine tours

Cons:

No WiFi in the rooms (only in lobby)
Poor breakfast
Untrained staff that is disorganized and makes too many mistakes which cause too much hassle for customers (put you in much worse rooms that you booked and paid for; tell you contradicting things; etc.

2026-08-15 via Nuitee
O
Oksana couple us
6
Overpriced no WiFi hotel with untrained staff but still best option
Pros:

1. Location is great. I give the location 5 stars when it comes to the beautiful dock, being close to the cruise ship, and being close to Ray’s restaurant, which is the best one in Seward.
2. The view is nice if you get a harbor-view room.
3. Free shuttle to the cruise ship, departing at 12:30 and 2:10.

Cons:

1. No WiFi in the room. You will get a WiFi downstairs in the lobby but there is no WiFi in the room. When I told this to front desk they said they were aware and if I need to have WiFi, I should go to another hotel 4 mins away and sit in the lobby there. Seriously?! A hotel for close to $600 per night without a WiFi in the room is a no starter for me.

2. Staff blames each other for mistakes and luck of training. We ordered and paid for a room with balcony and harbor view but were given room facing parking lot and without balcony. Front desk blamed AM staff for that mistake. Once they changed our room, we went upstairs again, but our keys didn’t work. It was just up and bags with bags due to multiple check in issues. Now, re taxi… When I called the night before to ask if I should order taxi in advance, the front desk staff told us that taxis in Seward don’t do advance order and we should just come to front desk at 7 am and they will call taxi for us. When we can at 7 am to reception, I was told by reception staff that none of the taxis operate before 10 am. We called all 6 or so taxis and none picked up. We ended up walking 25 mins to get to our kayaking activity.

3. Breakfast was bad…. Yes, it’s included. But paying almost $600 per night for a 3-star hotel with a bad breakfast is sad.

2026-08-15 via Nuitee
J
janekV2722SX Friends getaway
4
Not enough parking for guests
Pros:

I enjoyed sitting in the balcony overlooking the harbor.
Rooms were fine.
Breakfast was ok.
Location was convenient.
Yes, it is overpriced but everything in the area is.
My biggest complaint and reason for a 2 * review is that they don't have enough parking spaces for all of their guests or they do but was told by front desk staff that renovation workers were taking up the spaces. We had to park 2 blocks away and walk to the hotel. Others did too.

2026-08-14 via Tripadvisor
K
Kichana family_with_children us
10
Pros:

Location and staff were excellent

2026-08-13 via Nuitee
S
Sergii couple ua
10
2026-08-12 via Nuitee
V
Valeria couple it
8
2026-08-12 via Nuitee
Q
QEGSgirl Couples
8
Good B&B stop over for Seward
Pros:

Stayed 1 night after disembarking from cruise ship. Hotel Reception doubles as check-in desk for Kenai Wildlife boat day trips. 5 mins walk to Seward Rail depot so ideal location for rail & boat day trips. Bedroom was basic but clean (motel style). Breakfast was basic but lots of other cafes & restaurants options nearby. Staff very helpful & picked us up from the cruise terminal building.

2026-08-11 via Tripadvisor
D
DPfromColorado Couples Boulder, Colorado
10
Impressive, but very busy
Pros:

Very clean & new looking - even the carpets! Good amount of space and space utilization. Good lighting. Convenient to boat tours - some load right in front. Overall, big and busy. Breakfast room tends to overflow. Crowds going to/from boats.

2026-08-10 via Tripadvisor
S
Susan couple au
4
A very expensive and busy hotel lacking in quality.
Pros:

The bed was comfy and the receptionist was helpful.

Cons:

We chose the hotel for the location not realising how busy it would be with boat tours departing from there. There is limited space (other than your room to relax and no onsite restaurant). They do serve breakfast but it was the worst breakfast we’ve had during our travels. The indoor pool looked dirty and having to pay $80 for an early check in (for 3 hrs) when the room was ready seemed a bit steep. For the very high price of this hotel, you can do better.

2026-08-09 via Nuitee
S
Susanne family_with_children us
9
2026-08-09 via Nuitee
J
JOHN couple us
3
2026-08-07 via Nuitee
S
Stacey couple us
9
Perfect location and rooms were nice
Pros:

Staff was very pleasant!

Cons:

The water. In thw shower was only lukewarm. And I was so looking forward to a hot showwr.

2026-08-07 via Nuitee
D
dinaesther Couples Parkland, Broward County, Florida
6
Disappointing stay in Seward
Pros:

Booked this hotel via Alaska Tour and Travel.
Pros: great location on the water and near the train station and some good restaurants; very good front desk staff
Cons: we booked the largest room in the hotel, a king balcony overlooking the water. While the room was spacious and clean there is no safe, the curtain over the window did not close completely (open about 8 inches), the shower pressure is terrible and the WiFi is AWFUL!!! The public areas are tired/dated and in need of renovation.
I think the hotel has strong occupancy due to it’s premier location and lack of good competition in this area

2026-08-05 via Tripadvisor
S
Samantha family_with_children us
8
Good stay would stay again
Pros:

Location

Cons:

Older hotel could use some updates

2026-08-03 via Nuitee
Y
Yujing couple us
8
2026-08-03 via Nuitee
L
Linda solo_traveller nl
5
Loctie top, maar volgende keer zou ik wat anders kiezen
Pros:

De locatie

Cons:

Van buiten gezien ziet het er sfeervol uit, maar eenmaal binnen ga je terug in de tijd. Erg gedateerd en deprimerende hotelkamer. Vieze algemene toiletten.

2026-08-02 via Nuitee
D
Daisy family_with_children nl
7
2026-08-02 via Nuitee
2
27davem Couples Auburn, Placer County, California
8
Nice room. Nice location. Sucky breakfast
Pros:

The title says it all. Very convenient if your taking a Major Marine day cruise. But for $500 a night the breakfast could use a major overhaul. Think of a Best Western or Choice Hotel breakfast and then drop a notch or two.

2026-07-27 via Tripadvisor
2
263shenal Couples
10
Harbor 360
Pros:

This is a beautiful place, we loved our stay here.

2026-07-25 via Tripadvisor
K
Kelley solo_traveller us
8
Seward daytrip
Pros:

The view and location was great!! Breakfast was much appreciated.

Cons:

TV was not optimal. Not enough outlets or charging ports. Internet was poor.

2026-07-25 via Nuitee