Holiday Inn Express & Suites Cookeville by IHG

Hotels
•
Holiday Inn Express
7.9 (240 reviews)
1228 Bunker Hill Road , Cookeville , US
+1 931-881-2000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient location (near interstate / close to everything)
Clean, comfy bed and decent bathroom in some rooms
Good coffee and breakfast reported by some guests
Ease of entry / accessible location
Cons:
Dirty common areas and rooms (lobby, floors, stairs, pool)
Toilet problems (wouldn't flush / kept running)
Air conditioning problems (rooms and lobby)
TV issues and poor shower water pressure
No in-room coffee maker reported
Noisy rooms
Parking full / limited parking
Some front desk staff unhelpful; tiny luggage carts; doors with gaps impacting security

Categories

Cleanliness
5.5
Multiple guests reported dirty areas (lobby, floors, stairs), shower mold, a dirty/colder pool and toilet problems; overall cleanliness is notably below expectations.
Service
9
Generally described as very friendly and helpful staff and a nice cook; a few mentions of an uncaring front desk, but overall service sentiment is strongly positive.
Location
9.3
Repeated praise for the convenient location (right off the interstate / close to everything); location is a clear strength.
Room Quality
6.5
Room-level issues reported: noisy rooms, TV problems, poor water pressure, AC only partially working and doors with gaps; rooms are functional but have several quality problems.
Amenities
7.2
Amenities mixed: lack of in-room coffee maker noted, parking constraints, tiny luggage carts, pool and lobby issues and broken AC in common areas—some amenities work well (breakfast/coffee in some stays) but several shortcomings exist.
Value for Money
7.9
Standard quality for this hotel tier (not explicitly discussed in reviews); balanced given location and service positives versus cleanliness/maintenance issues.
Food and Beverage
7.8
Mixed reports: one guest called breakfast mediocre when lobby conditions were poor, while another praised excellent coffee, breakfast and a friendly cook — overall slightly above average.
Overall Experience
10
Overall sentiment is mixed but leans positive due to friendly staff, good location and multiple guests saying they'd stay again despite cleanliness/maintenance issues; net effect reported by guests is a positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location and Amenities
Holiday Inn Express & Suites Cookeville, an IHG Hotel, situated in Cookeville, Tennessee, offers a fitness centre and is close to local attractions like Cookeville History Museum and Dogwood Park.

Comfortable Rooms and Facilities
The 2-star hotel provides air-conditioned rooms with free WiFi, private bathrooms, desks, flat-screen TVs, and free toiletries. Guests can enjoy a seasonal outdoor pool and convenient amenities such as a 24-hour front desk, shared lounge, business centre, and laundry service.

Nearby Attractions
Explore Hidden Hollow Park just 10 km away or venture to Waterloo Falls at a distance of 21 km. Plus, with Nashville International Airport only 122 km from the hotel, your travels are made easy.

Book your stay at Holiday Inn Express & Suites Cookeville for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 240 reviews
Cleanliness: 5.5
Service: 9
Location: 9.3
Room Quality: 6.5
Amenities: 7.2
Value for Money: 7.9
Food and Beverage: 7.8
Overall Experience: 10
D
Deborah • couple • us
10
Staff was very friendly and helpful!
Pros:

Location and ease of entry

Cons:

It would have been better with a coffee maker in the room

2026-10-22 • via Nuitee
L
Lois or Murray • solo_traveller • us
8
2026-10-14 • via Nuitee
D
Dallas • extended_group • us
1
2026-10-12 • via Nuitee
J
Julia • couple • us
7
The staff was very nice
Pros:

The location was right off the interstate

Cons:

The tv didn’t work well wasn’t able to change the channel and the bathroom toilet wasn’t very clean

2026-10-12 • via Nuitee
T
Teresa • couple • us
7
2026-09-12 • via Nuitee
D
David • couple • us
10
2026-09-04 • via Nuitee
P
Peggy • couple • us
4
Cons:

Too noisy

2026-08-12 • via Nuitee
C
Chris • couple • us
10
2026-08-02 • via Nuitee
H
Helen • solo_traveller • us
7
2026-07-25 • via Nuitee
J
Jennifer • family_with_children • us
5
Fairfield in we stayed at around the corner much nicer, cleaner and had a better breakfast
Pros:

Location.

Cons:

Air conditioner broke in lobby where a mediocre breakfast was served. Dirty lobby. Toilet wouldn't flush right, kept running and at some points wouldn't flush. Front desk didn't really care or offer solution. Carts to haul luggage were tiny and worthless. Doors had a gap and didn't close securely when you came in or out. Stairs had a lot of dirt and were very dark. No railing to go into the pool which was dirty and cold.

2026-07-23 • via Nuitee
K
Katharine • family_with_children • us
8
Pros:

Everything was good.

Cons:

Tv could have been better

2026-07-17 • via Nuitee
J
Janie • couple • us
10
We are happy will stay there again
Pros:

Clean comfy bed , nice size bathroom , excellent coffee and breakfast . Cook was very nice

Cons:

Parking was full

2026-07-13 • via Nuitee
C
Carr • family_with_children • us
10
2026-07-10 • via Nuitee
A
Amanda • solo_traveller • us
5
Pros:

Close to everything.

Cons:

Air conditioner half worked. Floors were dirty. Front desk people were not so friendly. Shower had mold with very poor water pressure.

2026-07-06 • via Nuitee
A
Alex • family_with_children • us
8
2026-06-21 • via Nuitee
J
James • couple • us
10
2026-06-19 • via Nuitee
J
Julie • solo_traveller • us
10
2026-06-08 • via Nuitee
B
Brian • couple • us
9
2026-05-31 • via Nuitee
P
Patty • solo_traveller • us
10
2026-05-29 • via Nuitee
M
matt • couple • us
8
2026-05-13 • via Nuitee