Holiday Inn Express & Suites Cookeville by IHG

Hotels
Holiday Inn Express
8.1 (383 reviews)
1228 Bunker Hill Road , Cookeville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast variety
Friendly staff
Cons:
Cleanliness issues
Poor maintenance

Categories

Cleanliness
6.81
Multiple reviews reported cleanliness issues including dirty bathrooms and unclean rooms.
Service
9.28
Staff was generally described as friendly and professional, contributing positively to the experience.
Location
8.32
Some reviews mentioned road construction and difficult access, however, it was considered convenient to the interstate.
Room Quality
7.27
Reported issues with air conditioning, heating, and comfort of beds alongside some positive remarks about room comfort.
Amenities
7.8
Amenities such as breakfast received positive feedback, but issues with parking and the pool access were also noted.
Value for Money
7.76
The experience seemed to fall short of expectations relative to cost, particularly due to cleanliness issues.
Food and Beverage
9.31
Complimentary breakfast received high praise for variety and quality.
Overall Experience
8.28
While many areas had good reviews, concerns over cleanliness and maintenance impacted the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:59

Property Description

Convenient Location and Amenities
Holiday Inn Express & Suites Cookeville, an IHG Hotel, situated in Cookeville, Tennessee, offers a fitness centre and is close to local attractions like Cookeville History Museum and Dogwood Park.

Comfortable Rooms and Facilities
The 2-star hotel provides air-conditioned rooms with free WiFi, private bathrooms, desks, flat-screen TVs, and free toiletries. Guests can enjoy a seasonal outdoor pool and convenient amenities such as a 24-hour front desk, shared lounge, business centre, and laundry service.

Nearby Attractions
Explore Hidden Hollow Park just 10 km away or venture to Waterloo Falls at a distance of 21 km. Plus, with Nashville International Airport only 122 km from the hotel, your travels are made easy.

Book your stay at Holiday Inn Express & Suites Cookeville for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 383 reviews
Cleanliness: 6.81
Service: 9.28
Location: 8.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 9.31
Overall Experience: 8.28
P
Peggy couple us
4
Cons:

Too noisy

2026-08-12 via Nuitee
C
Chris couple us
10
2026-08-02 via Nuitee
H
Helen solo_traveller us
7
2026-07-25 via Nuitee
J
Jennifer family_with_children us
5
Fairfield in we stayed at around the corner much nicer, cleaner and had a better breakfast
Pros:

Location.

Cons:

Air conditioner broke in lobby where a mediocre breakfast was served. Dirty lobby. Toilet wouldn't flush right, kept running and at some points wouldn't flush. Front desk didn't really care or offer solution. Carts to haul luggage were tiny and worthless. Doors had a gap and didn't close securely when you came in or out. Stairs had a lot of dirt and were very dark. No railing to go into the pool which was dirty and cold.

2026-07-23 via Nuitee
K
Katharine family_with_children us
8
Pros:

Everything was good.

Cons:

Tv could have been better

2026-07-17 via Nuitee
J
Janie couple us
10
We are happy will stay there again
Pros:

Clean comfy bed , nice size bathroom , excellent coffee and breakfast . Cook was very nice

Cons:

Parking was full

2026-07-13 via Nuitee
C
Carr family_with_children us
10
2026-07-10 via Nuitee
A
Amanda solo_traveller us
5
Pros:

Close to everything.

Cons:

Air conditioner half worked. Floors were dirty. Front desk people were not so friendly. Shower had mold with very poor water pressure.

2026-07-06 via Nuitee
A
Alex family_with_children us
8
2026-06-21 via Nuitee
J
James couple us
10
2026-06-19 via Nuitee
J
Julie solo_traveller us
10
2026-06-08 via Nuitee
B
Brian couple us
9
2026-05-31 via Nuitee
P
Patty solo_traveller us
10
2026-05-29 via Nuitee
M
matt couple us
8
2026-05-13 via Nuitee
M
Manu family_with_children us
6
Tennessee Holiday Inn
Pros:

The breakfast was phenomenal! The staff was friendly.
The pillows were labeled firm/soft which was convenient.

Cons:

The room definitely needed updates. There looked like a towel ring or bar had been pulled out of the wall leaving holes. The vent in the bathroom was visibly rusted.

2026-05-03 via Nuitee
H
Hesham solo_traveller us
9
2026-04-17 via Nuitee
A
Amanda solo_traveller us
10
Pros:

It's not easy finding a place that can accommodate 6 people in 1 room. Was nice having a suite with a pull out couch that my kids were so excited to sleep on. Everything was so clean too.

2026-04-13 via Nuitee
J
Jerry couple us
1
Staff started pushing you out of room at 0840 in the morning
Pros:

Convenient location

Cons:

Hotel allowed to become deteriorated, old furniture, rusted vents in the bathroom, cracked floor tiles

2026-04-09 via Nuitee
C
Cooper family_with_children us
3
Pros:

Nice hotel

Cons:

No hand soap in the bathroom Bed was way too firm. Day 2 of our stay didn't have much for breakfast guess they ran out of stuff

2026-03-30 via Nuitee
C
Camellia solo_traveller us
9
Excellent
Pros:

Excellent

2026-03-22 via Nuitee