Holiday Inn Express & Suites Cookeville by IHG

Hotels
•
Holiday Inn Express
8.1 (368 reviews)
1228 Bunker Hill Road , Cookeville , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast variety
Friendly staff
Cons:
Cleanliness issues
Poor maintenance

Categories

Cleanliness
6.81
Multiple reviews reported cleanliness issues including dirty bathrooms and unclean rooms.
Service
9.28
Staff was generally described as friendly and professional, contributing positively to the experience.
Location
8.32
Some reviews mentioned road construction and difficult access, however, it was considered convenient to the interstate.
Room Quality
7.27
Reported issues with air conditioning, heating, and comfort of beds alongside some positive remarks about room comfort.
Amenities
7.8
Amenities such as breakfast received positive feedback, but issues with parking and the pool access were also noted.
Value for Money
7.76
The experience seemed to fall short of expectations relative to cost, particularly due to cleanliness issues.
Food and Beverage
9.31
Complimentary breakfast received high praise for variety and quality.
Overall Experience
8.28
While many areas had good reviews, concerns over cleanliness and maintenance impacted the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:59

Property Description

Convenient Location and Amenities
Holiday Inn Express & Suites Cookeville, an IHG Hotel, situated in Cookeville, Tennessee, offers a fitness centre and is close to local attractions like Cookeville History Museum and Dogwood Park.

Comfortable Rooms and Facilities
The 2-star hotel provides air-conditioned rooms with free WiFi, private bathrooms, desks, flat-screen TVs, and free toiletries. Guests can enjoy a seasonal outdoor pool and convenient amenities such as a 24-hour front desk, shared lounge, business centre, and laundry service.

Nearby Attractions
Explore Hidden Hollow Park just 10 km away or venture to Waterloo Falls at a distance of 21 km. Plus, with Nashville International Airport only 122 km from the hotel, your travels are made easy.

Book your stay at Holiday Inn Express & Suites Cookeville for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 368 reviews
Cleanliness: 6.81
Service: 9.28
Location: 8.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 9.31
Overall Experience: 8.28
H
Hesham • solo_traveller • us
9
2026-04-17 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

It's not easy finding a place that can accommodate 6 people in 1 room. Was nice having a suite with a pull out couch that my kids were so excited to sleep on. Everything was so clean too.

2026-04-13 • via Nuitee
J
Jerry • couple • us
1
Staff started pushing you out of room at 0840 in the morning
Pros:

Convenient location

Cons:

Hotel allowed to become deteriorated, old furniture, rusted vents in the bathroom, cracked floor tiles

2026-04-09 • via Nuitee
C
Cooper • family_with_children • us
3
Pros:

Nice hotel

Cons:

No hand soap in the bathroom Bed was way too firm. Day 2 of our stay didn't have much for breakfast guess they ran out of stuff

2026-03-30 • via Nuitee
C
Camellia • solo_traveller • us
9
Excellent
Pros:

Excellent

2026-03-22 • via Nuitee
C
Carla • couple • us
10
Good
Pros:

Warm hot breakfast, had biscuits and gravy

2026-03-16 • via Nuitee
F
Fisher • family_with_children • us
10
Pros:

Front desk staff, breakfast was delicious and breakfast staff very nice.

Cons:

Confusing it with the Holiday Inn

2026-03-10 • via Nuitee
A
Amy • couple • us
10
Pros:

Convenient to our stop.

Cons:

Nothing

2026-02-26 • via Nuitee
M
Michael • solo_traveller • us
10
2026-02-23 • via Nuitee
C
Cynthia • family_with_children • us
5
Better Service for Consecutive Stays
Pros:

Good space in room and refrigerator. Comfortable bed.

Cons:

Didn't like the fact that we were staying 5 days and was told they don't service the room on consecutive stays. So I constantly had to track down supplies, trash bags, toliet paper, clean sheets, clean linens, and had a lot of trash bags in my room. With longer stays these things are a necessity. In addition, my husband and I had to have our room keys reset many, many times.

2026-01-28 • via Nuitee
S
Steve • solo_traveller • us
4
Ok been to better places
Cons:

It could have been cleaner

2026-01-20 • via Nuitee
B
Bill • solo_traveller • us
1
Pros:

Booking was cancelled

Cons:

Didn’t stay on property

2026-01-19 • via Nuitee
R
Raymond • couple • us
5
Fair stay for value
Cons:

Air conditioning was dirty and air conditioning filter was dirty. TV was old and small.

2026-01-19 • via Nuitee
K
Karen • couple • us
9
It was a very good experience.
Pros:

Very clean. Staff was friendly and helpful.

Cons:

The noise outside.

2026-01-19 • via Nuitee
B
Bill • solo_traveller • us
10
2026-01-19 • via Nuitee
L
Leonard • family_with_children • us
9
2026-01-17 • via Nuitee
A
Angie • couple • us
7
2025-12-30 • via Nuitee
J
John • couple • us
10
2025-12-30 • via Nuitee
I
Irina • couple • us
9
Good level of comfort
Pros:

The breakfast offered a great variety to choose from. There was a reliable hairdryer in the bathroom — something you can always count on with this hotel chain. The beds are consistently comfortable too.

Cons:

Air conditioner

2025-12-29 • via Nuitee
B
Bijan • couple • us
5
2025-12-24 • via Nuitee