Holiday Inn Express & Suites Evanston by IHG

Hotels
•
Holiday Inn Express
8.8 (366 reviews)
1965 Harrison Drive , Evanston , US
+1 847-491-6400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean rooms
Comfortable beds/soft sheets
Excellent breakfast
Friendly/helpful staff (generally)
Convenient location (near freeway/casino)
Blackout curtains/updated rooms
Cons:
Occasional loud noise from pool/music (one severe incident)
Some reports of unfriendly or unhelpful front-desk staff
Perceived high price/value concerns
Location perceived as rough by a minority of guests
Isolated comment about unpleasant chef

Categories

Cleanliness
9.2
Multiple guests repeatedly praised cleanliness — rooms described as very clean, updated and well maintained.
Service
8.4
Staff generally described as friendly and helpful in many reviews, but there are a few notable negative reports of unhelpful or brusque front-desk interactions.
Location
9
Frequently noted as conveniently located (close to freeway/casino and good for travel), though one review mentioned a rougher part of town.
Room Quality
9
Rooms and beds often described as comfortable (soft sheets, comfy beds, blackout screens) and updated, with a few comments about dated cosmetic elements.
Amenities
8.9
Breakfast and basic amenities (Dove toiletries, breakfast area) are praised; however a serious issue with loud pool music was reported by one guest.
Value for Money
7.8
Mixed perceptions on value — several guests felt it was good value, while others noted prices were high for the location.
Food and Beverage
9.4
Breakfast is frequently described as excellent/amazing by many guests; there is an isolated mention of an unpleasant chef.
Overall Experience
8.7
Overall stays are positive with clean rooms, comfortable beds and strong breakfast service, offset by occasional service or noise incidents that significantly impacted a few guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Indulge in Relaxation:
Experience ultimate relaxation at our hotel in Evanston, Wyoming, boasting an indoor pool and hot tub for your enjoyment. Unwind after a long day of travel or work and rejuvenate your senses in our soothing amenities.

Modern Comforts:
Each room at the Holiday Inn Express Hotel and Suites Evanston is thoughtfully equipped with a satellite TV, free Wi-Fi, microwave, small fridge, and mini-bar. The en suite bathroom offers complimentary toiletries, ensuring a comfortable stay for every guest.

Convenience at Your Fingertips:
Take advantage of our fitness centre, business centre, and on-site launderette during your stay. Start your day right with a delicious buffet breakfast. Explore nearby attractions like Bear River State Park and the Mirror Lake Scenic Byway from our convenient location.

Book your stay with us now for a delightful and stress-free experience at Holiday Inn Express Hotel and Suites Evanston.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 366 reviews
Cleanliness: 9.2
Service: 8.4
Location: 9
Room Quality: 9
Amenities: 8.9
Value for Money: 7.8
Food and Beverage: 9.4
Overall Experience: 8.7
C
ckmom1 • couple • us
10
It was very nice, clean. The sheets were super soft. Great breakfast.
Pros:

Close to casino

Cons:

All good

2026-10-30 • via Nuitee
J
Jasmin • family_with_children • us
5
Cons:

Chef wasn’t pleasant

2026-10-27 • via Nuitee
M
Margaret • couple • us
6
2026-10-27 • via Nuitee
J
Jeremiah • couple • us
10
Holiday Inn Express hits it out of the park
Pros:

This was our first time staying at a Holiday Inn Express and wow did they hit it out of the park!! They beds were soo comfortable after our 18 hour drive. Staff was incredible! And breakfast was amazing!!

Cons:

Nothing negatives

2026-10-27 • via Nuitee
F
Fay Aaron • couple • us
1
Horrible, absolutly no help in dealing with Holiday Inn' "mechanical" issues forced our departure
Pros:

Room was clean but stay was forced to end after only being there for 90 minutes do to horrible "malfunctioning" loud thumping music from pool below our room and hotel did nothing to solve the problem

Cons:

After day of work and long travel, checked in to our room 4PM to relax a bit before an event that evening in town. Our room #204 was directly above the indoor swimming pool and our room was under constant loud bass booming music coming up from the pool below us. The noise was EXTREMELY loud and driving up anxiety instead of any peace. Front desk staff said their "hands are tired" that the music in the pool had been acting up for days and General Manager out of town and staff has no way to adjust the sound levels. Desk staff said that some nights the music has went all night long and they didn't know if it would ever shut off later tonight; they also pointed out that the television monitor in the lobby has also been surging up and down in volume for days. Back in our room, we tried to drown out the loud noise with iPad sound machine but still persistent constant pounding endless noise in our room. Back to the front desk, again told "hands are tired" can't change you rooms, can't adjust the horrible loud music, can't get a hold of General Manager, can't give a refund, can't do anything for you. Since it was critical that we be able to get some rest and Holiday Inn completely unable to do anything at all to give us any peace at all (peace and rest is why we booked a hotel room), we had no choice but to checkout 90 minutes after checking in. Luckily we found a very helpful, very peaceful Best Western just a couple of blocks away.

2026-10-25 • via Nuitee
S
szabo • family_with_children • us
10
Pros:

Amazing very clean bed are nice

Cons:

They're very helpful and respectful to the guests the hotel is clean the beds are comfortable spacious

2026-10-18 • via Nuitee
T
Tim • couple • us
8
Great place to stay and a good value.
Pros:

The property was clean and the staff was very friendly!

Cons:

Nothing

2026-10-13 • via Nuitee
J
Jim • extended_group • us
9
Pros:

Good

2026-10-08 • via Nuitee
J
Joseph • solo_traveller • us
9
Good for a night
Pros:

It was close to food options if you drive.

Cons:

The area the hotel is in, is in a rougher part of town. You can tell it was some cheapo hotel in the 90s and they've put lipstick on it.

2026-10-07 • via Nuitee
R
RDLjr • solo_traveller • us
9
2026-09-19 • via Nuitee
A
Andrew • solo_traveller • gb
10
Overnight
Pros:

Clean hotel good breakfast

Cons:

Nothing

2026-09-16 • via Nuitee
C
Chad • couple • us
10
Great location, amazing breakfast!
Pros:

Great location off the interstate. Comfortable beds. Breakfast was excellent.

Cons:

Nothing

2026-09-15 • via Nuitee
B
Barb • couple • us
10
2026-09-15 • via Nuitee
K
Karla • solo_traveller • us
10
2026-09-13 • via Nuitee
R
Robert • solo_traveller • us
9
2026-09-08 • via Nuitee
R
Robert • couple • us
8
Good stop on the way to Yellowstone
Pros:

Clean and nice staff

2026-09-02 • via Nuitee
S
SueZett • couple • us
8
relaxing.
Pros:

The room was very clean and updated. Breakfast was very good.

Cons:

Pricing.

2026-08-31 • via Nuitee
C
Christine • couple • us
10
2026-08-31 • via Nuitee
F
Francisco Javier • solo_traveller • es
9
Cómodo pero caro
Pros:

Habitación amplia, amenities Dove y buen desayuno

Cons:

Precio elevado para el sitio en el que está. La chica de recepción no fuy muy agradable, no encontraba la reserva y se puso bruca y desconfiante cuando la habitación ya estaba hasta pagada.

2026-08-27 • via Nuitee
J
Jess • couple • us
9
It was a short stay but a needed one. Thank
Pros:

We had reservations at another hotel nearby but,We found they didn’t have our reservation. It was late we had driven from California. Your hotel had an opening. We are great full. Thanks for picking us up .

2026-08-24 • via Nuitee