Holiday Inn Express Hotel and Suites Kingsport by IHG

Hotels
Holiday Inn Express
9.2 (115 reviews)
1217 Stewball Cir, Kingsport, Tennessee, 37660 , Kingsport , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Mold and peeling in room
Inaccurate outdoor depiction

Categories

Cleanliness
7.89
Noted issues with mold and peeling Sheetrock in the room.
Service
10
The check-in clerk was super friendly and staff was noted to be very friendly.
Location
9.86
Easy to find in a safe location.
Room Quality
7.9
Issues reported with room condition.
Amenities
9.35
Standard quality for this hotel tier.
Value for Money
9.38
Standard quality for this hotel tier.
Food and Beverage
9.84
Breakfast was good with lots of options.
Overall Experience
9.39
General sentiment positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:24

Property Description

Indoor Pool and Fitness Center

Enjoy leisure time by taking a dip in the indoor pool or working out at the fitness center.

Complimentary Breakfast and Free Wi-Fi

Start your day with a complimentary continental breakfast and stay connected with the hotel's free wireless internet access.

Convenient Location

Located in the heart of Kingsport, the hotel is a short distance from popular attractions like Cattails at Meadowview and Warpath Bowling Lanes.

Make your reservation at Holiday Inn Express Hotel and Suites Kingsport, an IHG Hotel for a relaxing and convenient stay in Kingsport!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 115 reviews
Cleanliness: 7.89
Service: 10
Location: 9.86
Room Quality: 7.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 9.84
Overall Experience: 9.39
S
Stacey
10
Will stay again
Pros:

The check-in clerk was super friendly, room was clean, and the breakfast spread was delicious with lots of options.

2025-10-12 via Nuitee
R
Richard family
6
Pros:

I give this property 5 out of ten. Breakfast was good!

2025-09-05 via Nuitee
A
Amy
10
Pros:

Family friendly good breakfast

2025-09-05 via Nuitee
E
Ezra family
4
Pros:

There was mold on the walls and ceiling. The room also had peeling Sheetrock on the ceiling where that was obviously a roof leak and it had never been repaired.

2025-09-04 via Nuitee
M
Michael partner
10
Pros:

One of the best IHG properties I've stayed at in a long time.

2025-08-31 via Nuitee
D
David
8
Pros:

The place was perfectly fine for what we needed but we found it odd that the outdoor gazebo did not reflect what the ad picture depicts. There is absolutely NO water or ducks. Just concrete and asphalt and some plants.

2025-08-14 via Nuitee
G
Gerard partner
10
Pros:

Easy to find in a safe location. Staff was very friendly.Room was clean and spacious. Nice breakfast included

2025-08-07 via Nuitee
A
Alvin
8
Pros:

I could hear everything.

2025-07-30 via Nuitee
T
Tammy partner
8
Pros:

Ok

2025-07-19 via Nuitee
R
Robert partner
10
Pros:

This is our 4th time there and will be back again. Friendly staff, very clean rooms and nice breakfast each morning.

2025-06-30 via Nuitee
L
Leslie family
10
Pros:

Wonderful!

2025-05-26 via Nuitee
V
Vivian
10
Pros:

Very clean room and the staff was excellent and friendly. I would recommend anyone to stay at this hotel.

2025-05-19 via Nuitee
J
Juan
8
Pros:

Nice hotel to spend the night.

2025-05-01 via Nuitee
K
Kim friends
10
Pros:

Check in was easy. The front desk clerk was very friendly and helpful.
Our room was clean and the beds comfy.
I would stay here again.

2025-04-26 via Nuitee
D
Diane
10
Clean
Pros:

The two young gentlemen at the front desk went above and beyond! They were always friendly and helpful.

The hotel is older but clean and spacious. The bed and pillows comfortable.

2025-04-13 via Nuitee
M
Marie family
6
Pros:

The room that I had was wonderful. The staff was excellent. Breakfast was excellent.
Just one thing I paid for a 2 queen bed and sleeper sofa got it but the first day the room was cold the heat didn’t work told the staff about it, they just gave us extra blankets the first night the second night we got another room but this one was a king bed with a sleeper sofa. My credit card got charged for $360 instead of $394. The price for the second room. Other than the heat not working, everything else was excellent. I would stay there again.

2025-03-24 via Nuitee
B
Becki
8
Pros:

When I purchased, I called ahead to find out if the pool was heated I was told it was 84° when I arrived. The thermometer said it was 68° but that was only inside the little filter not the pool. The pool was much colder too cold to swim, disappointed

2025-02-26 via Nuitee
V
Verified traveler
10
Holiday Inn
Pros:

Nice and clean, friendly service

2025-02-16 via Nuitee
A
ALANA
10
Pros:

Comfortable, relaxing, good breakfast

2025-02-14 via Nuitee
M
Matthew partner
10
Pros:

Immaculate

2025-02-11 via Nuitee