Holiday Inn Express and Suites Pikeville by IHG

Hotels
•
Holiday Inn Express
8.4 (261 reviews)
476 South Mayo Trail , Pikeville , US
+1 606-433-1800

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
Laundry
Fax/photocopying

Review Highlights

Pros:
Very clean rooms (multiple mentions)
Friendly and helpful staff; quick check-in
Convenient, easy-to-find location
Good breakfast options; cinnamon rolls and lobby cookies praised
Affordable / good value for quick stays
Comfortable, spacious rooms (many mentions)
Cons:
Parking lot is in poor condition / limited parking
Noise from highway and nearby trains
Breakfast area cramped and sometimes limited selection
Pool access timing/availability issues
Occasional room odors (cigarette smell, sulfury drain)
Some rooms need updating; low shower water pressure
At least one instance of staff inflexibility during a busy event

Categories

Cleanliness
8.7
Frequently described as very clean and well-kept, though a few reports of cigarette smell and a sulfury drain odor lowered the score slightly.
Service
8.6
Staff repeatedly called out as friendly and helpful (quick check-in, cookies in lobby), but at least one instance of poor responsiveness during a convention lowered sentiment.
Location
8.2
Convenient and easy to access, close to the highway and good for quick stops, though highway/train noise and limited parking detract somewhat.
Room Quality
8
Rooms described as large, comfortable and clean for the most part; some guests noted stiff beds, dated decor, low shower pressure, and occasional odors.
Amenities
7.9
Amenities include lobby cookies and breakfast; pool access and parking had notable issues (pool opening times, limited/noisy parking lot), reducing the score.
Value for Money
8.8
Multiple guests called the hotel affordable and reasonably priced for the area/occasion, though a few felt it was slightly pricier than expected.
Food and Beverage
8.1
Breakfast items (cinnamon rolls, good options) and lobby treats were appreciated, but some guests found the breakfast selection limited or the area cramped.
Overall Experience
8.9
Generally a solid, pleasant stay for quick trips with friendly staff and cleanliness noted frequently; occasional service lapses, noise, and parking/amenity issues temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Located off U.S. Route 460, this Holiday Inn hotel in Pikeville, Kentucky offers easy access to the University of Pikeville and nearby attractions.

Relaxing Amenities
Guests can unwind by swimming in the indoor pool or start their day with a complimentary continental breakfast. Free Wi-Fi is available throughout the property.

Comfortable Accommodations
Each air-conditioned room features a cable TV and a desk, while suites include a separate seating area with a sofa bed for added comfort.

Experience comfort and convenience at Holiday Inn Express and Suites Pikeville. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 261 reviews
Cleanliness: 8.7
Service: 8.6
Location: 8.2
Room Quality: 8
Amenities: 7.9
Value for Money: 8.8
Food and Beverage: 8.1
Overall Experience: 8.9
H
Heather • extended_group • us
10
2026-10-26 • via Nuitee
F
Francis • extended_group • us
9
I would stay again. Everyone was very nice, location was easy to get to, parking was limited. Overall was a good experie
Pros:

It was very clean.

Cons:

Could use some updating. Shower didn’t have very much water pressure.

2026-10-19 • via Nuitee
H
Hottel • couple • us
10
2026-10-14 • via Nuitee
R
Robert • solo_traveller • us
3
Asked me to leave.
Pros:

Convention going on. Could not sleep. Would not move me to another floor.

Cons:

They could have been more understanding about my needs.

2026-10-12 • via Nuitee
K
Kenneth • couple • us
7
It was just a solid, middle of the road experience. Nothing to brag about, but nothing to complain about.
Pros:

I like how close it’s located to the highway

Cons:

I didn’t necessarily not like things about the property: but, nothing seemed to stand out. It was just a solid, middle of the road experience. Nothing to brag about, but nothing to complain about.

2026-10-11 • via Nuitee
J
Joshua • solo_traveller • us
7
Wouldn’t stay here again!
Pros:

Rooms were nice, breakfast was good.

Cons:

Hard to get into, pool doesn’t open until an hour before checkout, part of the reason we paid a higher price is access to the pool for our kids! Breakfast area is very cramped!

2026-10-10 • via Nuitee
C
Carolyn • couple • us
10
Price was very reasonable, staff very friendly and helpful, location easy to get to
Pros:

Excellent

Cons:

Nothing

2026-09-13 • via Nuitee
R
Richyd • solo_traveller • us
10
Absolutely wonderful
Pros:

Very clean welcoming comfortable and very friendly staff

Cons:

Lots of noise from the highway

2026-09-10 • via Nuitee
L
Lindsey • solo_traveller • us
10
Cons:

Room smelled of cigarettes

2026-08-24 • via Nuitee
T
Tiffany • couple • us
9
2026-08-19 • via Nuitee
S
Samantha • solo_traveller • us
10
Pros:

Clean and friendly

2026-08-17 • via Nuitee
D
Daniel • couple • us
7
2026-08-16 • via Nuitee
T
Tiffany • couple • us
8
Cons:

Parking lot is in real bad shape but otherwise fantastic

2026-08-15 • via Nuitee
K
Kirby • couple • us
9
2026-08-11 • via Nuitee
M
Meghan • family_with_children • us
7
A good place to stay for a quick stop in Pikeville
Pros:

This property is really easy to get to if you are visiting pikeville. We were there for a concert. The staff was extremely friendly, and there were also always cookies in the lobby and I loved that part. We didn’t eat the breakfast on our way out, but the options looked amazing. This hotel was very affordable for us for a quick overnight stop while attending a concert. The beds weren’t the most comfortable (they were a little stiff for my liking), but if you’re there for a quick trip, it’s not too bad.

Cons:

There was a smell coming from the drain that we just had to close the plug because it was very sulfury smell.

2026-08-10 • via Nuitee
S
Shelly • family_with_children • us
9
2026-07-24 • via Nuitee
K
Kateleen • family_with_children • us
10
2026-07-19 • via Nuitee
S
Shawnna • couple • us
8
2026-07-18 • via Nuitee
O
Owolabi • couple • us
10
Pros:

Good

2026-07-11 • via Nuitee
M
Mikayla • solo_traveller • us
10
It was very nice, very clean, the lady who checked me in was really sweet. Check in was extremely fast and smooth.
Pros:

I enjoyed the hotel a lot. Very clean, very nice.

2026-07-08 • via Nuitee