Holiday Inn Express and Suites Pikeville by IHG

Hotels
•
Holiday Inn Express
9 (332 reviews)
476 South Mayo Trail , Pikeville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Pets allowed
Fax/photocopying
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Cons:
Road noise
Bugs in the room
Listening to traffic

Categories

Cleanliness
8.33
General cleanliness praised, but some complaints noted regarding cleanliness inconsistencies.
Service
9.8
Staff members consistently received high praise for their friendliness and efficiency.
Location
8.34
Location appreciated, though distractions noted from nearby road noise.
Room Quality
8.79
Room quality generally praised with a few mentions of discomfort from the beds.
Amenities
9.32
Positive feedback on newly remodeled bathrooms and overall amenities offered.
Value for Money
8.78
Guests felt it was appropriate value for the price given the service and amenities.
Food and Beverage
9.33
Breakfast consistently regarded positively and labeled the best by guests.
Overall Experience
9.3
Clients expressed high satisfaction with their stays, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:27

Property Description

Convenient Location
Located off U.S. Route 460, this Holiday Inn hotel in Pikeville, Kentucky offers easy access to the University of Pikeville and nearby attractions.

Relaxing Amenities
Guests can unwind by swimming in the indoor pool or start their day with a complimentary continental breakfast. Free Wi-Fi is available throughout the property.

Comfortable Accommodations
Each air-conditioned room features a cable TV and a desk, while suites include a separate seating area with a sofa bed for added comfort.

Experience comfort and convenience at Holiday Inn Express and Suites Pikeville. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 332 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
J
Jeffrey • family_with_children • us
10
Pros:

The breakfast was good and the motel was clean

2026-04-13 • via Nuitee
P
Phillip • solo_traveller • us
8
2026-04-12 • via Nuitee
J
Jacob • solo_traveller • us
7
2026-04-11 • via Nuitee
K
Kateleen • family_with_children • us
10
Breakfast was fantastic, friendly service, clean rooms
Pros:

Location, very clean

Cons:

Parking was limited

2026-04-05 • via Nuitee
D
Donna • family_with_children • us
10
Best Stay Holiday Inn Express
Pros:

The staff was great, and the breakfast was really good..

Cons:

No Complaints

2026-04-01 • via Nuitee
J
Jamie • extended_group • us
8
It was nice
Pros:

The staff was very nice and ready to help in anyway they could. They made us feel so welcome. The breakfast was so much more than I expected it was wonderful.

Cons:

The only thing that was not the best was that our sink had a broken pipe and the maintenance man was off so we had to place a bucket under the sink to use it but the stay provided us with everything we needed. The room was a little stuffy even with the air going it was still really humid

2026-03-30 • via Nuitee
A
Austin • couple • us
1
Cons:

Ladybugs all over room, ice machines broken

2026-03-28 • via Nuitee
K
Kirk • extended_group • us
9
Comfortable and great staff. Great breakfast with wide assortment.$150.00 was a fair price.
Pros:

Room was large enough and bathroom was ok. Needed a bit of upgrades done.

Cons:

We didn't like how close our room (hotel) was to a major 4 lane highway. Very noisy at times. Shower fixtures need some upgrades.

2026-03-12 • via Nuitee
M
melissa • family_with_children • us
10
Pros:

The breakfast choices are ALWAYS EXCELLENT

Cons:

I know we MUST have taxes but 4 additional tax charges are a bit much

2026-03-08 • via Nuitee
D
Delena • extended_group • us
10
It wasn’t bad
Pros:

The staff were all amazing

Cons:

The bathroom definitely needed some maintenance and cleaning

2026-03-02 • via Nuitee
B
Bruce • family_with_children • us
9
2026-02-28 • via Nuitee
D
Destany • family_with_children • us
10
Pros:

The accommodations for me and my mother. She got there before me and yall took great care of her. Breakfast was amazing. Parking was very nice as well.

Cons:

I know it happens over time but there was some soap stains on the grout. The traffic was also loud at some points but nothing the hotel staff could do about it. Overall it was a great stay

2026-02-22 • via Nuitee
E
Elna • extended_group • us
10
Very impressed
Pros:

The staff was amazing and friendly!!! And impressive breakfast!!!!

Cons:

Just the parking lot. No biggie.

2026-02-14 • via Nuitee
S
Sharon • family_with_children • us
10
Excellent, comfy beds,friendly staff.
Pros:

Excellent, staff was awesome, breakfast was great.Would differently stay there again.

2026-01-20 • via Nuitee
G
Gurdev • couple • us
9
2026-01-19 • via Nuitee
D
Don • solo_traveller • us
10
Marty was fantastic and he always is
Pros:

Great

Cons:

Everything was good

2026-01-19 • via Nuitee
P
Pam • extended_group • us
8
It was perfect for what we needed!
Pros:

Convenient, large rooms, great staff and breakfast!

Cons:

Too close to the elevator and the road.. could hear foot traffic and cars on road for many hours

2026-01-19 • via Nuitee
J
James • couple • us
8
Cons:

Are room was on the outside wall by the road, very noisy.

2026-01-19 • via Nuitee
J
Jeffrey • family_with_children • us
8
Pros:

Good

2026-01-19 • via Nuitee
J
Jinlee • family_with_children • us
8
2026-01-19 • via Nuitee