Holiday Inn Express Hotel & Suites Clewiston by IHG

Hotels
•
Holiday Inn Express
8.9 (264 reviews)
1024 West Sugarland Highway , Clewiston , US
+1 863-983-5100

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent breakfast (frequently praised)
Friendly/helpful staff (several mentions, Silvia highlighted)
Very clean rooms
Comfortable beds
Good WiFi and water pressure
Nice rooms and overall presentation
Good location for the town
Cons:
One notable rude front-desk incident reported
In-room hot tub did not get hot
Pool described as too small
Occasional room assignment issues (wheelchair room given)
A single comment about a soft bed

Categories

Cleanliness
9.8
Multiple reviewers explicitly called rooms very clean and one wrote 'Cleanlinedd was 10/10' — strong positive for cleanliness.
Service
7.6
Mixed: several mentions of exceptionally friendly and helpful staff (Silvia, breakfast attendant), but one detailed strongly negative experience with a rude front-desk employee lowers the overall service score.
Location
9
Location was described as excellent and 'exceptional for a farm town' in reviews — overall a clear positive mention.
Room Quality
8.9
Rooms described as clean with very comfortable beds and good water pressure/WiFi; a few issues noted (soft bed by one reviewer, accessible room assigned, in-room hot tub not heating) resulting in a slightly below-perfect score.
Amenities
7.9
Amenities are present (hot tub in room, pool) and WiFi noted positively, but problems were reported (in-room hot tub never got hot, pool described as too small), so amenities are uneven.
Value for Money
9.2
Several comments indicate the stay was 'worth every penny' and a 'perfect choice' for short stays; one reviewer paid a high rate for a short stay but overall value sentiment is positive.
Food and Beverage
9.6
Breakfast is repeatedly praised across many reviews ('one of the best', 'breakfast was great', 'lovely breakfast'), so F&B receives a high score.
Overall Experience
9.2
Most reviewers called the stay 'top notch', recommended the hotel, and praised staff and breakfast; a single strong negative interaction with front-desk service reduces the overall experience slightly but not materially.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Outdoor Pool and Whirlpool
Experience relaxation at its finest with our outdoor pool and whirlpool, perfect for unwinding after a long day of exploring.

Complimentary Breakfast and Amenities
Start your day right with our delicious breakfast buffet featuring cinnamon rolls, bacon, and omelets. Enjoy free Wi-Fi, a flat-screen cable TV, and in-room microwave and refrigerator.

Convenient Location and Nearby Attractions
Located just 1 mile from the Clewiston Museum and close to Sugarland Park, our hotel is the ideal choice for both leisure and business travelers.

Book now for an unforgettable stay at the Holiday Inn Express Hotel & Suites Clewiston!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 264 reviews
Cleanliness: 9.8
Service: 7.6
Location: 9
Room Quality: 8.9
Amenities: 7.9
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 9.2
M
Michael • family_with_children • us
10
2026-10-24 • via Nuitee
K
Karen • extended_group • us
10
Pros:

Breakfast was good, options appealing, staff friendly

2026-10-15 • via Nuitee
M
Martin Kirk • couple • us
10
Great place to stay in Clewiston.
Pros:

Needed a place to stay for one night. Hotel was perfect choice. Room was clean and comfortable. Great water pressure and WIFI was good. Breakfast was one of the best of many hotels we have stayed at. Silvia made sure we had everything we needed,

Cons:

Breakfast was great

2026-10-11 • via Nuitee
A
Amber • couple • us
10
2026-09-06 • via Nuitee
V
Virginia • couple • us
10
2026-09-05 • via Nuitee
P
Philip • couple • gb
10
Everything about our stay was top notch
Pros:

Breakfast and location excellent. Staff very attentive.

Cons:

Metal cutlery and China plates

2026-08-31 • via Nuitee
S
Satena • solo_traveller • us
8
Pros:

Hot tub in room

Cons:

The water for hot tub never got hot

2026-07-22 • via Nuitee
A
Alberto carlos • couple • us
2
2026-07-20 • via Nuitee
T
Tamara • couple • us
7
2026-07-09 • via Nuitee
L
Lashawn • family_with_children • us
10
The hotel stay was worth every penny.
Pros:

Breakfast was great

Cons:

Everything was actually excellent

2026-07-04 • via Nuitee
L
Lerida • solo_traveller • us
10
Pros:

Excelente nos encantó! El mejor hotel de esta cadena donde nos hemos hospedado

Cons:

Todo bien

2026-07-03 • via Nuitee
C
claudia • solo_traveller • us
10
Pros:

Staff was súper friendly, lady at the breakfast was absolutely amazing kind, educated and súper help full.

Cleanlinedd was 10/10

Cons:

Pool was too small

2026-07-03 • via Nuitee
D
David • family_with_children • us
9
very good.
Pros:

breakfast was great. quiet and east. early.

Cons:

soft bed.

2026-06-24 • via Nuitee
E
Eileen • couple • gb
9
2026-06-20 • via Nuitee
D
Diane • family_with_children • us
9
2026-06-04 • via Nuitee
V
Vivian • solo_traveller • us
8
Pros:

The bed was very comfortable

Cons:

They gave us wheelchair accessible room, but it was okay

2026-06-03 • via Nuitee
D
darli • couple • us
10
2026-05-26 • via Nuitee
T
Tiana • solo_traveller • us
7
Great room, terrible staff member
Pros:

The hotel was clean and bed was very comfortable

Cons:

The lady at the front desk was very presumptuous. Ive stayed at many many hotels. Including 5 star locations. She was very offensive and judgemental. I was there for a graduation in the next town over. I had gifts for my daughter that I took out after checking because I didnt want them to get seen when she arrived for her room. Upon bringing them in, she made sure to tell me I wasnt allowed to have parties in the room after already being told we were going to a graduation. I was there with my 4 year old and my elderly grandmother. We dis not give off any reason to think we were having a party. My daughter arrived late after getting her hair done and told me she was very rude to them and over the top. After I purchased the third room for the night. Spending over $600 for less than a 10 hour stay. After we checked in she told as long as we acted like adults we would be treated like adults. Assuming that we would some how be a problem. All we wanted to do was rest after a long day. It was very offensive being that I was kind and manner able. Making assumptions about people is disgusting. Especially since this particular staff member has zero class in comparison. She takes her job extremely over the top and should only address a problem when there is a reason to. Not offend your paying guests by assuming they will be a problem. I spent more than her weekly paycheck in just one day and will choose to some where else next time due to her rude comments. She also gave me a hard time about purchasing a glass of wine at 11 when the law is no cool after midnight in clewiston. Then decided to sell it to me after I said wow, it's still early. She needs better training on guest services. We are the ones who keep the doors open. She cannot handle any ounce of authority and should be reconsidered for that position. She is possibly better suited in house keeping. Scrubbing toilets and unseen. I was so happy with the room and place in general.

2026-05-23 • via Nuitee
J
Janet • solo_traveller • us
10
One if the nicest places I've stayed.... Exceptional for a farm town like Clewiston.
Pros:

Staff exceptional!
Helping and courteous.
Rooms very nice and clean.
A lovely breakfast.
Would recommend highly!

Cons:

Absolutely nothing

2026-05-17 • via Nuitee
R
Reginald • couple • us
10
2026-05-16 • via Nuitee