Quality Inn Alexander City

Hotels
•
Quality Inn
7.6 (351 reviews)
2945 Highway 280 , Alexander City , US
+1 256-234-5900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Business center
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly, helpful and accommodating staff
Convenient, central location
Breakfast generally good/varied
Quick check-in and responsive front desk
Clean rooms reported by some guests
First-floor access available for mobility needs
Computer room available
Peaceful/quiet for some stays
Cons:
Damp, mildew or musty smells in some rooms
Uncomfortable or hard beds; worn/stained pull-out sofas
AC, hair dryer and in-room appliance problems reported
Breakfast sometimes limited in hours or ran out
No elevator (access concerns)
Housekeeping/towel shortages and occasional cleanliness lapses
Maintenance issues (moisture, fridge iced up)
At least one instance of rude check-in and strong marijuana smell

Categories

Cleanliness
5.6
Mixed reports: several guests found rooms clean, but multiple reviews call out mildew, damp/stuffy rooms, wet carpet and dirty/frigid refrigerator — overall cleanliness is a notable negative.
Service
9.5
Generally strong: staff repeatedly described as friendly, helpful and accommodating (help locating restaurants, quick phone response, prompt refund). A single rude check-in noted but outweighed by positive service comments.
Location
8.5
Mostly positive: reviewers said the hotel is conveniently located and close to destinations, though some cited being directly on the highway and tricky parking/noise as drawbacks.
Room Quality
5.4
Several room issues reported: uncomfortable/hard beds, worn or stained pull-out sofas, AC not working well, moisture problems, broken hair dryer and missing shower curtain — room comfort is a recurring concern.
Amenities
7.2
Mixed: breakfast and a computer room were available and appreciated; however, there were complaints about limited breakfast hours/stock, no elevator, occasional shortages of towels and some broken in-room appliances.
Value for Money
7.6
Aligns with overall rating: value impressions vary across guests (some would return, others would not); assigned the target overall rating to reflect mixed sentiment.
Food and Beverage
8.2
Generally positive breakfast feedback (many called it good/very good and varied), though several guests noted limited selection/times and occasional shortages.
Overall Experience
8.8
Overall impression is positive due to helpful staff, convenient location and decent breakfast for many guests, but damp/cleanliness and room comfort issues lowered satisfaction for some — net experience skews above average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location and Nearby Attractions

Located between Birmingham, Montgomery, and Atlanta, the Quality Inn Near Lake Guntersville hotel offers easy access to popular area attractions such as Wind Creek State Park, Five Star Plantation, and Lake Martin. With the Charles E. Baily Sportplex within walking distance, guests can explore the area conveniently.

Comfortable Accommodations and Amenities

Guest rooms at this Alexander City hotel are well-equipped with essential amenities including microwaves, refrigerators, and coffee makers. The property also features a laundry room for guest use and a seasonal outdoor pool with a hilltop view. Free high-speed Internet access and a complimentary hot breakfast add to the overall guest experience.

Ideal for Business and Leisure Travelers

For guests traveling on business, the hotel provides a public computer, copy, and fax services. With proximity to Russell Medical Center, Russell Corporation, and Talladega Superspeedway, this hotel caters to both business and leisure travelers alike. Book your stay now to experience the best of Alexander City!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 351 reviews
Cleanliness: 5.6
Service: 9.5
Location: 8.5
Room Quality: 5.4
Amenities: 7.2
Value for Money: 7.6
Food and Beverage: 8.2
Overall Experience: 8.8
P
Paula • couple • us
9
2026-10-26 • via Nuitee
E
Ed • couple • us
9
Stay was convenient and comfortable
Pros:

Breakfast not the best but OK. Staff was very helpful in locating restaurants.

Cons:

I did not like the selection of food for breakfast

2026-10-18 • via Nuitee
M
Michelle • solo_traveller • us
9
2026-10-12 • via Nuitee
J
Jenifer • couple • us
10
2026-10-12 • via Nuitee
T
Tracie • solo_traveller • us
8
2026-09-19 • via Nuitee
L
Lekisha • couple • us
7
2026-09-13 • via Nuitee
A
Arnold • solo_traveller • us
8
2026-09-10 • via Nuitee
T
Tommy • couple • us
7
2026-09-08 • via Nuitee
E
Edie • solo_traveller • us
8
2026-09-03 • via Nuitee
R
Renee • solo_traveller • us
9
Pros:

The hotel and room was clean. Made it to breakfast around 7:45 and there was something for everyone. Plenty of food. The bed and pillows were comfortable. The staff was very friendly. I will stay there again the next time I go to visit my aunt.

Cons:

The extra sink did not work. Pull out couch was uncomfortable. You could feel the springs. Maybe a mattress topper would help with that.

2026-09-02 • via Nuitee
D
David • couple • us
8
2026-09-01 • via Nuitee
C
Clifford • solo_traveller • us
7
Comfortable with a good breakfast.
Pros:

The breakfast and location were good.

Cons:

The hair dryer in the room did not work, but that was a minor blip. Overall, the property seemed to be having some issues with moisture, but the staff were accommodating and doing a good job of managing that.

2026-08-31 • via Nuitee
S
Sarita • couple • us
5
2026-08-30 • via Nuitee
J
Jamarcus • couple • us
5
Maintenance on rooms needs up keep
Pros:

Hotel was clean and check in was quick

Cons:

The ac in my room didn’t work well, beds was hard and the hotel doesn’t have an elevator.

2026-08-23 • via Nuitee
A
Arnold • family_with_children • us
9
2026-08-23 • via Nuitee
J
J-Nelson • solo_traveller • us
4
Pros:

Location

Cons:

Room felt damp and stuffy. Didn't smell clean. The bed was very uncomfortable with very thin top sheet and covers so with the AC on you were cold with it low or off it was stuffy and the smell was intensified. Breakfast lasted 30 minutes some days starting at 6:30 am. They tend to cater that to workers who stay there often, not other guests. They ran out if bath cloths which is weird. I Will not recommend or stay again.

2026-08-21 • via Nuitee
G
Geoffery • couple • us
10
I love it
Pros:

Peace

Cons:

Everything was good

2026-08-19 • via Nuitee
S
Susan M • solo_traveller • us
10
Pros:

Everyone was very friendly. The room was clean. It was a good location. Close to every where we needed to go. We were able to get a 1st floor room. That was wonderful. I'm unable to climb stairs. We will definitely stay at this QI again.

2026-08-19 • via Nuitee
A
Achol • solo_traveller • au
6
2026-08-18 • via Nuitee
M
Mary • extended_group • us
10
2026-08-18 • via Nuitee