Holiday Inn Manchester West by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (2264 reviews)
Liverpool Street , Manchester , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise issues
Inconsistent breakfast quality

Categories

Cleanliness
8.03
Many reviews highlighted rooms being clean and tidy, but some mentions indicated issues such as doors not sealing well and hygiene practices in the restaurant.
Service
8.5
Staff were frequently praised for their friendliness and willingness to help, contributing positively to the overall experience.
Location
8.04
While the hotel is conveniently located for most activities, some reviews mentioned that it wasn't in the heart of the area.
Room Quality
8.49
Rooms were consistently described as spacious and comfortable, meeting guests' needs well.
Amenities
8.02
General satisfaction with amenities, though some guests mentioned discrepancies with item availability.
Value for Money
7.98
Guests noted mixed feelings about pricing in relation to offered services, especially for the budget category.
Food and Beverage
8.03
Food quality varied, with positive remarks on breakfast but some criticism regarding choices and freshness on specific occasions.
Overall Experience
8.5
Despite minor inconveniences, the overall sentiment is favorable, with plans from guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:09

Property Description

Convenient Location
Located just a 5-minute drive from the MEN Arena and Manchester’s city centre, Holiday Inn Manchester West offers easy access to key attractions. Situated off the M602, the hotel is also within a 10-minute drive of Old Trafford Stadium.

Comfortable Accommodation
Each en-suite room at Holiday Inn Manchester West is thoughtfully equipped with tea/coffee making facilities, a satellite TV, a hairdryer, digital safe, and even a pillow menu for personalized comfort.

Delicious Dining Options
Indulge in a variety of culinary delights at the on-site restaurant, offering a seasonal menu with daily specials. The Lounge Bar is perfect for unwinding with a selection of hot drinks, beers, wines, and spirits.

Book your stay at Holiday Inn Manchester West for a memorable experience!

Important information:

Please note that guide dogs are accepted.

Should you have any Special Requests, please advise the hotel prior to arrival, and we will do our best to accommodate them.

All guests checking in at the hotel will be asked for a credit card at check in for a pre-authorization of GBP 30. This amount will be held for accommodations and/or any extras that might occur during the stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2264 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
S
Stacey • solo_traveller • gb
9
2026-07-18 • via Nuitee
B
Bootz Nave • family_with_children • fr
8
Pros:

Parking privé gratuit, personnel agréable, bon emplacement, super petit déjeuner

Cons:

Voyageant en famille, les 2 chambres étaient éloignées l’une de l’autre dans l’établissement à cause d’un problème d’ascenseur (mon mari étant en fauteuil roulant)

2026-07-16 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Location was good, Molly on reception was excellent.

Cons:

The bed and pillows weren't comfortable

2026-07-13 • via Nuitee
A
Aspinall • extended_group • gb
10
2026-07-13 • via Nuitee
M
Maddalena • couple • gb
8
It was a bit expensive for what you got but I accept prices going up when events are on.
Pros:

Nice stay, comfortable, staff were friendly. The air con in the room was leaking and it created a big puddle on the floor. We didn’t see it until we were checking g out - it’s not a complaint as these things happen I’m just making you aware
Also breakfast was lovely!

Cons:

The bathroom was a bit dated but not an issue

2026-07-13 • via Nuitee
J
John • couple • gb
8
2026-07-12 • via Nuitee
P
Paige • couple • gb
7
Good for a nights stay, free parking is a plus
Pros:

Location and staff

Cons:

Cleanliness and lack of plug sockets

2026-07-12 • via Nuitee
H
Holly-Isabella • couple • gb
10
2026-07-12 • via Nuitee
K
K • solo_traveller • gb
7
2026-07-11 • via Nuitee
B
Billie • solo_traveller • gb
9
2026-07-10 • via Nuitee
C
Chris • extended_group • gb
2
Cons:

Staff unhelpful. Booked months in advance only to be told no twin rooms available

2026-07-10 • via Nuitee
D
Deborah • solo_traveller • gb
3
Pros:

Room was clean and comfortable. The bar area was nice and the staff friendly.

Cons:

The breakfast was dreadful, it was a hot buffet which had empty trays, this was at 8.30am, had to find a member of staff to fill up the bacon, eggs, tomatoes which took ages, the sausage was raw in the middle. The cold continental buffet, the same, empty trays, fruit and yogurt empty! Again had to search for a member of staff to fill up empty trays. Sadly lacking staff and manager to ensure the buffet areas were kept full. I would never stay here again given the added cost of breakfast which was not good at all.

2026-07-09 • via Nuitee
H
Hamza Khan • couple • gb
8
Solid 8/10, not extraordinary but nothing particularly bad
Pros:

Good, clean rooms and washroom. Easy check in and parking included. Short drive/ tram to city centre.

Cons:

Price not bad but could be a bit lower

2026-07-09 • via Nuitee
J
Jing • couple • cn
3
Not recommended. The manager Z is very rude and racist to Asian customers.
Pros:

The room is spacious

Cons:

Stains on the carpet

2026-07-09 • via Nuitee
J
Julian • couple • gb
10
Pros:

Excellent location, lots of parking space

2026-07-08 • via Nuitee
Y
Yvonne • couple • au
7
A comfortable stay in a comfortable hotel for a reasonable cost but maybe just a little too far out of town
Pros:

A nice spacious room with a large bathroom very clean and comfortable

Cons:

Nice friendly staff but originally the receptionist gave us a room on the second floor and the lift was out of order, so we had to ask for a room on the ground floor…I just think common sense should have prevailed!

2026-07-07 • via Nuitee
L
Luke • couple • gb
7
Was overall ok for a short stay, cheap and cheerful. Anyone wanting the disabled room be warned the carer connecting bed
Pros:

Breakfast had an array of choice, air conditioning and Black out curtains.

Cons:

Connecting room and door for carer…was let out to other people and only a paper thin door 🚪 protects you from next room. Can even hear whispers and bags zipping; makes you very on edge especially when suffering from mental disabilities. The shower floor was level with the floor in the bathroom, so water floods everywhere.

2026-07-07 • via Nuitee
J
Joanna • family_with_children • gb
9
Overall we had a very pleasant stay & will be returning later in the year.
Pros:

On arrival the lady on reception was very helpful & friendly as were all the staff for the rest of our stay.
We had a room for 3 people. The beds were very comfortable & clean. The bathroom clean with everything we needed.

Cons:

The shower hose leaked a bit.

2026-07-07 • via Nuitee
M
Mritunjay • couple • in
9
2026-07-06 • via Nuitee
T
Tekeste • solo_traveller • us
1
2026-07-05 • via Nuitee