Holiday Inn Manchester West by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (2248 reviews)
Liverpool Street , Manchester , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise issues
Inconsistent breakfast quality

Categories

Cleanliness
8.03
Many reviews highlighted rooms being clean and tidy, but some mentions indicated issues such as doors not sealing well and hygiene practices in the restaurant.
Service
8.5
Staff were frequently praised for their friendliness and willingness to help, contributing positively to the overall experience.
Location
8.04
While the hotel is conveniently located for most activities, some reviews mentioned that it wasn't in the heart of the area.
Room Quality
8.49
Rooms were consistently described as spacious and comfortable, meeting guests' needs well.
Amenities
8.02
General satisfaction with amenities, though some guests mentioned discrepancies with item availability.
Value for Money
7.98
Guests noted mixed feelings about pricing in relation to offered services, especially for the budget category.
Food and Beverage
8.03
Food quality varied, with positive remarks on breakfast but some criticism regarding choices and freshness on specific occasions.
Overall Experience
8.5
Despite minor inconveniences, the overall sentiment is favorable, with plans from guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:09

Property Description

Convenient Location
Located just a 5-minute drive from the MEN Arena and Manchester’s city centre, Holiday Inn Manchester West offers easy access to key attractions. Situated off the M602, the hotel is also within a 10-minute drive of Old Trafford Stadium.

Comfortable Accommodation
Each en-suite room at Holiday Inn Manchester West is thoughtfully equipped with tea/coffee making facilities, a satellite TV, a hairdryer, digital safe, and even a pillow menu for personalized comfort.

Delicious Dining Options
Indulge in a variety of culinary delights at the on-site restaurant, offering a seasonal menu with daily specials. The Lounge Bar is perfect for unwinding with a selection of hot drinks, beers, wines, and spirits.

Book your stay at Holiday Inn Manchester West for a memorable experience!

Important information:

Please note that guide dogs are accepted.

Should you have any Special Requests, please advise the hotel prior to arrival, and we will do our best to accommodate them.

All guests checking in at the hotel will be asked for a credit card at check in for a pre-authorization of GBP 30. This amount will be held for accommodations and/or any extras that might occur during the stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2248 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
J
Joshva94 solo_traveller gb
10
Pros:

Well air conditioned on the hottest day, friendly staff, comfortable beds and clean all around

Cons:

Nothing!

2026-06-27 via Nuitee
T
tom couple gb
7
2026-06-27 via Nuitee
H
Howson solo_traveller gb
10
2026-06-24 via Nuitee
A
Aimee family_with_children gb
10
2026-06-24 via Nuitee
M
Michelle solo_traveller gb
7
Pros:

Friendly, welcoming staff. Free parking

Cons:

One of the hotel cards in our room hadnt been changed. Had some Information on it from the previous person that stayed in the room.
Didn't like there were no plug sockets near the bed.
No toilet brush in the bathroom.

2026-06-22 via Nuitee
E
Emily extended_group gb
7
Friendly, safe, clean, happy - would definatelly stay again!
Pros:

The staff were really nice, welcoming and helpful. They let us check in early, they also helped us with directions and booking ubers. They also gave me a first aid kit when i fell over. The beds were really comfy. The parking was free. We felt pretty safe, the doors had double locks and there was staff in the reception 24/7. The room had 3 mirrors which was good as we traveled as a group of friends so we needed this to get ready. Over all really good, i would recommend.

Cons:

There was only 2 plugs in the whole room which didn't fit our needs. There were chargers on the lamps but only 1 of them worked. The air con was weak, it didn't move downwards and was in an awkward position so it didn't even reach us. The shower head didn't stay up and on the second night we stayed the water pressure was pretty weak. But these are not big deals it was overall really good.

2026-06-22 via Nuitee
M
maxine solo_traveller gb
10
Another nice stay
Pros:

Nice friendly staff, lovely clean rooms and comfy beds

Cons:

NA

2026-06-22 via Nuitee
B
Barnett couple gb
10
Friendly staff and good night’s sleep
Pros:

Clean and comfortable

Cons:

Nothing

2026-06-21 via Nuitee
S
Sally family_with_children gb
6
Very good hotel overall. Just a shame about the sofa bed issue
Pros:

Great free parking, hotel easy to find, good facilities, lovely front of house staff, great air con and comfortable main bed

Cons:

Sofa bed was not made up when we arrived and we asked for this to be done but when we came back to hotel after our night out, it was still not made up, which was very disappointing. When we then asked for bedding for the sofa bed we were just given 2 sheets and a pillow and so our daughter was very cold (thanks to the very efficient air con). Katie was excellent on our departure and understood and acknowledged our disappointment - thank you

2026-06-21 via Nuitee
C
Claire couple gb
10
Really lovely, fabulous breakfast
Pros:

Accessible, and good facilities in the room

Cons:

Carpets in the bedroom may be could do with a clean

2026-06-20 via Nuitee
B
Bill Dalton solo_traveller au
9
Pros:

The staff were all very pleasant, helpful and cheerful.
The breakfast was really good, the room was a good size with a comfortable bed.
The parking was really convenient , drive straight in and hassle free.

2026-06-19 via Nuitee
A
Abid family_with_children kw
7
2026-06-18 via Nuitee
C
Clare family_with_children gb
8
walking distance to manchester and salford uni which was purpose of our stay
Pros:

excellent breakfast with good labellign of foods and separate area for gluten free , bed comfortable with 2 pillows

Cons:

plug sockets!! there was only 1 socket in far corner of room, not accessbile from beds, had to move kettle etc to plug in, no milk on coffee/ tea tray

2026-06-17 via Nuitee
K
Kate couple gb
8
convenient comfortable and just what we needed.
Pros:

Excellent friendly staff team that went out of their way to be helpful.

Cons:

It was all fine.

2026-06-15 via Nuitee
J
julie extended_group gb
9
Comfortable bed, no noise very pleasant stay
Pros:

Warm welcome, very helpful, location just outside city centre
Bar & lounge area. Breakfast was good

Cons:

Nothing

2026-06-15 via Nuitee
B
brian couple gb
7
2026-06-14 via Nuitee
D
Duncan family_with_children gb
6
2026-06-14 via Nuitee
N
Nick Sharp - UK extended_group gb
9
2026-06-14 via Nuitee
S
Shannon couple gb
9
Enjoyable night away lovely staff
Pros:

Lovely staff

Cons:

Nothing really walls need a repaint

2026-06-14 via Nuitee
C
Carolyn solo_traveller gb
8
perfectly good for an overnight stay- location was good for my needs
Pros:

good room - comfy bed. basic tea tray- maybe a few biscuits

Cons:

confusion over breakfast - expensive to add on and told 2 different prices. quite pricey for room and no breakfast

2026-06-14 via Nuitee