Holiday Inn Manchester West by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (2126 reviews)
Liverpool Street , Manchester , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise issues
Inconsistent breakfast quality

Categories

Cleanliness
8.03
Many reviews highlighted rooms being clean and tidy, but some mentions indicated issues such as doors not sealing well and hygiene practices in the restaurant.
Service
8.5
Staff were frequently praised for their friendliness and willingness to help, contributing positively to the overall experience.
Location
8.04
While the hotel is conveniently located for most activities, some reviews mentioned that it wasn't in the heart of the area.
Room Quality
8.49
Rooms were consistently described as spacious and comfortable, meeting guests' needs well.
Amenities
8.02
General satisfaction with amenities, though some guests mentioned discrepancies with item availability.
Value for Money
7.98
Guests noted mixed feelings about pricing in relation to offered services, especially for the budget category.
Food and Beverage
8.03
Food quality varied, with positive remarks on breakfast but some criticism regarding choices and freshness on specific occasions.
Overall Experience
8.5
Despite minor inconveniences, the overall sentiment is favorable, with plans from guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:09

Property Description

Convenient Location
Located just a 5-minute drive from the MEN Arena and Manchester’s city centre, Holiday Inn Manchester West offers easy access to key attractions. Situated off the M602, the hotel is also within a 10-minute drive of Old Trafford Stadium.

Comfortable Accommodation
Each en-suite room at Holiday Inn Manchester West is thoughtfully equipped with tea/coffee making facilities, a satellite TV, a hairdryer, digital safe, and even a pillow menu for personalized comfort.

Delicious Dining Options
Indulge in a variety of culinary delights at the on-site restaurant, offering a seasonal menu with daily specials. The Lounge Bar is perfect for unwinding with a selection of hot drinks, beers, wines, and spirits.

Book your stay at Holiday Inn Manchester West for a memorable experience!

Important information:

Please note that guide dogs are accepted.

Should you have any Special Requests, please advise the hotel prior to arrival, and we will do our best to accommodate them.

All guests checking in at the hotel will be asked for a credit card at check in for a pre-authorization of GBP 30. This amount will be held for accommodations and/or any extras that might occur during the stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2126 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
C
Christine couple gb
7
Pros:

The staff are really friendly and helpful.

Cons:

Too noisy , did not get a good nights sleep due to road traffic.
Location too far out of Manchester City centre .

2026-04-18 via Nuitee
A
Abie10 solo_traveller gb
8
Decent Experience, No Complaints
Pros:

Everything was okay. The location is convenient and the room was acceptable. It’s a standard hotel experience with no major issues.

2026-04-16 via Nuitee
family_with_children ie
5
2026-04-15 via Nuitee
H
Harry solo_traveller gb
8
Pros:

Staff where helpful

Cons:

Too far from Old Trafford

2026-04-15 via Nuitee
F
francis family_with_children ie
9
Very helpful staff, very welcoming.
2026-04-15 via Nuitee
C
Cameron family_with_children au
8
2026-04-14 via Nuitee
C
Clive solo_traveller gb
9
Pros:

Room was quiet & comfortable. Staff were friendly & helpful. Food was tasty.

Cons:

We felt the menu was limited.

2026-04-14 via Nuitee
Z
Zoe family_with_children gb
8
2026-04-13 via Nuitee
N
Nikita couple gb
10
The room was clean, comfortable, and well-equipped with everything I needed. I especially appreciated the quiet atmosphe
Pros:

The room was clean, comfortable, and well-equipped with everything I needed. I especially appreciated the quiet atmosphere, which made it easy to relax after a long day. The breakfast was also great, with a good variety of options. Overall, a very positive experience—I’d definitely stay here again!

2026-04-11 via Nuitee
S
Sushil Mane family_with_children gb
10
2026-04-11 via Nuitee
J
Jakub couple gb
7
2026-04-10 via Nuitee
J
Jeffrey couple gb
7
This was a perfectly satisfactory one-night stay while visiting family. No comment the endless rain
Pros:

The room was fine in all respects; functional but comfortable and clean

Cons:

Nothing in the price range. I thought that the hotel was good value for money. All was a bit plasticky but this is a chain and one must expectt standard provision. it was up to standard

2026-04-09 via Nuitee
S
Stuart family_with_children gb
9
Pros:

Staff were cheerful and friendly the room was comfortable and the selection for breakfast was really good but food could of been warmer

Cons:

Breakfast food wasn't very hot

2026-04-05 via Nuitee
A
Ashia family_with_children gb
4
2026-04-04 via Nuitee
M
Martin McGuigan family_with_children gb
10
2026-04-02 via Nuitee
S
susan couple gb
8
Pros:

Location good. We walked only 15 minutes to the venue, in St Johns, very near city cenre. Staff were friendly and helpful. Check in quick. Room was very clean. Bed comfy. Hot water and good air con. Breakfast plentyful - good quality, tasted nice although we went down late for breakfast so food was a little dry

Cons:

Guiness was in a can. Would have prefered tap. We had a meal in the resturant. Food was good but we had to wait a long time - apparently staff shortages. However the staff serving were very apologetic and understood why we couldnt wait.

2026-04-01 via Nuitee
A
Amy family_with_children gb
9
Great value for money!
Pros:

Bed was comfortable. Had a tea and coffee station. Big tv. Bathroom was clean and shower was strong.

Cons:

TV would glitch and have poor signal often. Surrounding area was noisy.

2026-04-01 via Nuitee
S
Stacey couple gb
10
Short but sweet stay I was travelling for work, breakfast was lovely with a good choice. Staff was absolutely lovely and
Pros:

The staff probably are what made my stay from checking in to checking out every member of staff I spoke with was so lovely and couldn’t do enough for you.

Cons:

Nothing

2026-03-31 via Nuitee
B
Bryan couple gb
3
I’m very disappointed with both Holiday Inn and Booking.com
Pros:

Good car park

Cons:

I booked a standard room and selected the twin bed option as I was travelling with my son. On arrival I was told there were no twin rooms available and I had to pay £150 extra to get a room with a sofa bed. They said it was Booking. Com fault for not making it clear. They had Starbucks coffee at the bar but the staff didn’t know how to make some of the drinks on the menu, the latte was cold and the cup was dirty. The staff member actually argued that it wasn’t dirty when she gave it to me!

2026-03-30 via Nuitee
B
Bethan family_with_children gb
8
Pros:

Clean, tidy, pleasant staff and great breakfast.

Cons:

Wasn't expecting to have to pay a deposit on arrival and wasn't told when to expect the deposit to be paid back either (still waiting).

2026-03-29 via Nuitee