Holiday Inn Manchester West by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (2219 reviews)
Liverpool Street , Manchester , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise issues
Inconsistent breakfast quality

Categories

Cleanliness
8.03
Many reviews highlighted rooms being clean and tidy, but some mentions indicated issues such as doors not sealing well and hygiene practices in the restaurant.
Service
8.5
Staff were frequently praised for their friendliness and willingness to help, contributing positively to the overall experience.
Location
8.04
While the hotel is conveniently located for most activities, some reviews mentioned that it wasn't in the heart of the area.
Room Quality
8.49
Rooms were consistently described as spacious and comfortable, meeting guests' needs well.
Amenities
8.02
General satisfaction with amenities, though some guests mentioned discrepancies with item availability.
Value for Money
7.98
Guests noted mixed feelings about pricing in relation to offered services, especially for the budget category.
Food and Beverage
8.03
Food quality varied, with positive remarks on breakfast but some criticism regarding choices and freshness on specific occasions.
Overall Experience
8.5
Despite minor inconveniences, the overall sentiment is favorable, with plans from guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:09

Property Description

Convenient Location
Located just a 5-minute drive from the MEN Arena and Manchester’s city centre, Holiday Inn Manchester West offers easy access to key attractions. Situated off the M602, the hotel is also within a 10-minute drive of Old Trafford Stadium.

Comfortable Accommodation
Each en-suite room at Holiday Inn Manchester West is thoughtfully equipped with tea/coffee making facilities, a satellite TV, a hairdryer, digital safe, and even a pillow menu for personalized comfort.

Delicious Dining Options
Indulge in a variety of culinary delights at the on-site restaurant, offering a seasonal menu with daily specials. The Lounge Bar is perfect for unwinding with a selection of hot drinks, beers, wines, and spirits.

Book your stay at Holiday Inn Manchester West for a memorable experience!

Important information:

Please note that guide dogs are accepted.

Should you have any Special Requests, please advise the hotel prior to arrival, and we will do our best to accommodate them.

All guests checking in at the hotel will be asked for a credit card at check in for a pre-authorization of GBP 30. This amount will be held for accommodations and/or any extras that might occur during the stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2219 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
T
Tom solo_traveller gb
9
Pros:

Really nice staff, great car parking, lovely breakfast

Cons:

Nothing

2026-05-28 via Nuitee
A
Ali family_with_children gb
4
Cons:

We were a family of five with three young children. We requested at the time of booking to have connected rooms or at least two rooms together however the hotel provided rooms far away without any consideration of separating the family and young children.

2026-05-27 via Nuitee
H
Helen solo_traveller gb
10
Pros:

The bed was very comfortable, I had a great night sleep.
For me personally, the location was ideal as my son lives a 5 minute walk away.
The breakfast was excellent. Well presented and plentiful.

Cons:

I enjoyed everything about my stay.

2026-05-26 via Nuitee
C
Cameron extended_group gb
10
Easy parking for car drivers and short walk to the centre great for car travellers
Pros:

staff were very friendly and allowed me and my friends to relax in the common area as we were in town for the card tournament so it was nice to be able to relax and practice and the staff were happy to let us use the common area for this

2026-05-26 via Nuitee
A
Andy solo_traveller gb
9
Friendly, city centre hotel
Pros:

Very close to city centre, friendly/helpful staff

2026-05-25 via Nuitee
O
Olivia couple gb
10
2026-05-25 via Nuitee
T
Tracy extended_group um
8
2026-05-24 via Nuitee
A
Andrew solo_traveller gb
8
Just the job for a short one-night stay while attending a concert on the Salford Quays.
Pros:

The receptionist on the Sunday afternoon/evening when I arrived and later (Mollie, I think her name was) was very welcoming and helpful and made a huge difference to the quality of my stay. When I returned from my concert she provided me with paper to write down the set list the band had played while it was still fresh in my mind. The food in the restaurant on Sunday evening was also very good, represented good value for money, and was served promptly by a very pleasant waitress.

Cons:

My main criticism was the bar. The choice of beers was extremely restricted, with nothing at all catering to bitter drinkers, or real ale enthusiasts, such as myself. I bought a bottled pale ale, which was actually more drinkable than I expected (usually pale coloured beers are like drinking a glass of chilled urine and taste utterly foul), though I was disappointed at only getting about 2/3 of a pint in the bottle - usually bottled beers are 500ml and fill a pint glass, when you buy in the supermarket, but then I only look at British made bitters and ales - maybe foreign beers and lagers/pilsners are different. Still, I was disappointed at not being able to get what I consider to be a decent pint of beer in your bar.

Also, at breakfast, jam for the toast was only in a large communal squeezy-bottle. I would have expected individual plastic packs. If you like tea to drink with your breakfast, it was a case of dangling a teabag in a cup, which I refused to do, and a staff member then provided a teapot. However, it was still using teabags with string and tags attached, which restricts the brewing process and creates a harsh brew - at the best of times teabags are not as good quality as loose leaf tea. The expectation that some people have that a cup of tea should be made in seconds disturbs and disappoints me- these people unfortunately have probably never experienced a top-quality cup of tea that has been allowed to brew at its own pace for 3-5 minutes without excessive stirring or agitation of the brewing vessel. Some people can absolutely tell the difference.

2026-05-24 via Nuitee
C
Cathy solo_traveller gb
8
2026-05-21 via Nuitee
C
Charity solo_traveller ie
8
2026-05-20 via Nuitee
A
Aleksandar couple gb
10
Good value for money
Pros:

Staff super friendly and helpful l, quiet clean and good location

Cons:

N/a

2026-05-19 via Nuitee
R
raffaele couple gb
9
Brilliant stay amazing breakfast options overall very happy
Pros:

Clean staff great breakfast fantastic

Cons:

Nothing negative to report

2026-05-18 via Nuitee
A
Abbie family_with_children gb
8
Nice stay nice staff and clean room
Pros:

Nice staff, clean rooms

Cons:

Kids bed not the best, hair dryer didn’t work

2026-05-17 via Nuitee
M
Matthew couple gb
8
We enjoyed our time and the hotel made it easy to reach our destination
Pros:

Location and large car park

Cons:

The layout downstairs

2026-05-17 via Nuitee
P
Phil solo_traveller gb
10
2026-05-15 via Nuitee
R
Row family_with_children gb
7
Lovely hotel and staff, horrendous sofa bed!
Pros:

The staff were so lovely, the location was great and good car parking. Food was also really nice.

Cons:

I booked a three bed as was travelling with my daughters but the sofa bed was awful. So uncomfortable I barely slept, the mattress wasn’t even straight.

2026-05-14 via Nuitee
E
Emma solo_traveller gb
10
Pros:

Lovely staff, made me very welcome.

2026-05-14 via Nuitee
M
Margaret solo_traveller gb
10
Pros:

How happy all the staff where, a great environment

Cons:

Nothing

2026-05-14 via Nuitee
S
Steve couple gb
9
2026-05-14 via Nuitee
J
Joanna solo_traveller gb
8
Pros:

Good location. Great for parking. Breakfast was excellent.

2026-05-14 via Nuitee