Best Western Gaylord

Hotels
Best Western
8.4 (775 reviews)
1201 West Main Street , Gaylord , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Very clean
Friendly staff
Good value
Convenient location
Cons:
Breakfast options limited
Some cleanliness issues in common areas
Mattress concerns

Categories

Cleanliness
8.1
General sentiment of cleanliness was positive, with multiple mentions of very clean rooms, but there were some complaints about dirty hallways and pool issues.
Service
8.8
Positive remarks about friendly staff and good service at the front desk and breakfast area.
Location
8.6
Consistent praise for the hotel’s convenient location near highways and downtown.
Room Quality
8.4
Rooms generally described as clean and comfortable, though there were some concerns about mattress quality.
Amenities
8.3
Mixed views on amenities, with some positive feedback on the pool and hot tub, but complaints about constructions and food options.
Value for Money
8.5
Positive comments on the good value for the quality received during the stay.
Food and Beverage
7.9
Breakfast received mixed reviews, with some praising it while others found it lacking.
Overall Experience
8.6
General sentiment is positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:24

Property Description

Central Location & Nearby Attractions
Situated in Gaylord, Michigan, just a stone's throw away from Ostego Lake, Gaylord Inn offers a convenient stay for nature lovers and outdoor enthusiasts. Explore the Pigeon River State Forest or hit the slopes at Boyne Mountain, all within easy reach.

Comfortable Rooms & Amenities
Unwind in well-equipped guest rooms featuring modern conveniences like 32-inch flat-screen TVs, free Wi-Fi, and cozy bedding. Start your day right with a complimentary full hot breakfast and make use of in-room amenities such as a refrigerator, coffee maker, and work desk.

Relaxation & Recreation
Take a dip in the indoor pool, soothe your muscles in the hot tub, or stay active at the on-site fitness center. Whether you're here for leisure or business, Gaylord Inn ensures a relaxing and enjoyable stay for all guests.

Ready to experience comfort and convenience at Gaylord Inn? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TVC

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 775 reviews
Cleanliness: 8.1
Service: 8.8
Location: 8.6
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 7.9
Overall Experience: 8.6
J
James solo_traveller us
7
Cons:

I complained that the shower in my room was draining extremely slow. They said someone would take care of it which they never did

2026-04-04 via Nuitee
H
Henry solo_traveller us
1
2026-04-04 via Nuitee
O
Osterhout extended_group us
10
Very nice
Pros:

I enjoyed my stay thank you

2026-03-31 via Nuitee
V
Vladimir solo_traveller us
8
2026-03-31 via Nuitee
R
Richard family_with_children us
7
2026-03-29 via Nuitee
J
James couple us
10
2026-03-28 via Nuitee
S
Shanda couple us
8
2026-03-23 via Nuitee
L
Larry couple us
8
2026-03-23 via Nuitee
S
Shanda couple us
8
2026-03-23 via Nuitee
T
tony couple us
5
Not again
Pros:

Location, staff and pillows

Cons:

The pool and the hot tub were disgustingly dirty

2026-03-22 via Nuitee
B
Bob couple us
9
2026-03-16 via Nuitee
K
Kathleen family_with_children us
10
Pros:

The breakfast buffet was very nice, seating areas were comfortable. Location was great for heading out to Boyne and surrounding areas.

2026-03-16 via Nuitee
B
Bob solo_traveller us
8
2026-03-12 via Nuitee
M
michael solo_traveller us
8
overall a good stay and the pool was fun but we could not bring in food items, no sign.
Pros:

breakfast was limited but good.

Cons:

a few more items on the breakfast menu would have been nice.

2026-03-05 via Nuitee
B
Barbara solo_traveller us
9
Great location. Comfortable.
Pros:

The room was clean and comfortable. The jet tub was amazing! I had some difficulties with my bill, but the manager was so wonderful and took care of it.

Cons:

Trouble with the Internet and the staff there didn’t seem to be able to help. Trouble getting my invoice, but as I mentioned, the manager took care of it a couple days later.

2026-03-02 via Nuitee
R
RobinNephew family_with_children us
10
2026-03-02 via Nuitee
K
kreivi couple us
10
2026-03-01 via Nuitee
M
Marsha solo_traveller us
10
2026-02-28 via Nuitee
L
Lizziebe5 family_with_children us
8
2026-02-14 via Nuitee
E
Eric family_with_children us
10
2026-02-09 via Nuitee