Crowne Plaza Sofia by IHG

Hotels
Crowne Plaza Hotels & Resorts
9.4 (532 reviews)
111 Alexandar Malinov Boulevard , Sofia , bg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean facilities
Cons:
Pool water temperature
Limited variety in breakfast

Categories

Cleanliness
9.35
Rooms were very clean and well-maintained, consistent with high hotel standards.
Service
9.85
Staff were very helpful and friendly, providing excellent service.
Location
9.35
Convenient location, close to transportation and attractions.
Room Quality
9.35
Rooms were spacious, comfortable, and modern.
Amenities
8.85
Good amenities including a pool and spa, but some areas could use improvements.
Value for Money
9.35
Perceived value is high given the overall quality and services offered.
Food and Beverage
9.35
Food quality was praised, especially room service and breakfast options.
Overall Experience
9.75
Overall, guests felt a high level of satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:04

Property Description

Luxurious Fitness and Spa Facilities
Indulge in relaxation at our 5-star hotel's fitness and spa center with an indoor pool, hot tubs, sauna, and more. Enjoy rejuvenating massages and beauty treatments in a serene environment.

Gourmet Dining Experience
Savor a culinary journey at our stylish restaurants offering a diverse menu of local and international dishes. From traditional Mediterranean cuisine to fine dining options, there is something for every palate.

Convenient Location and Premium Amenities
Located near the city center and airport, Crowne Plaza Sofia provides spacious renovated rooms with modern amenities and stunning mountain views. With complimentary parking, 24/7 services, and state-of-the-art event venues, your stay will be seamless and memorable.

Book now to experience luxury and convenience at Crowne Plaza Sofia, your perfect retreat in the foothills of Vitosha Mountain.

Important information:

In case you have booked with payment at the property and you decide to shorten your stay and leave earlier than the preselected check-out date in your reservation, there is an extra charge of 50 EUR.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for BGN 60 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 532 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.75
Александр couple kz
10
2025-11-15 via Nuitee
C
Cotea Loredana extended_group ro
10
Top of my list for Sofia
Pros:

Definitely, Crowe Plaza will be on top of my list for when I return to Sofia. The food from room service and the drinks from the bar that is placed next to the reception were very good. The Staff were very helpful and friendly, always talking nicely, Miss Nerry from the balinesse massage was amazing, I totally recommend her and Crown Plaza.

Cons:

Maybe the pool water can be slightly warmer, but this is not something that can stop you from enjoying the spa area.

2025-11-14 via Nuitee
B
Bülent family_with_children tr
10
2025-11-13 via Nuitee
D
Diana solo_traveller sk
10
2025-11-10 via Nuitee
M
Maria extended_group cy
10
Everything was absolutely amazing!
Pros:

Everything was absolutely amazing!

Cons:

Nothing!

2025-11-07 via Nuitee
N
Nikola couple bg
10
Перфектна почивка
Pros:

Всичко в хотела.Всичко беше на най-високо ниво.

Cons:

Нямаше такова, което да не ни хареса.

2025-11-03 via Nuitee
K
Krasimir family_with_children bg
9
2025-11-03 via Nuitee
D
Dilyana family_with_children bg
10
Pros:

Exceptional.

2025-11-02 via Nuitee
Деси family_with_children bg
9
2025-11-02 via Nuitee
N
Nikolaos couple gr
10
2025-11-01 via Nuitee
A
Adriana Florentina family_with_children ro
10
2025-10-31 via Nuitee
K
Kostas couple gr
9
Pros:

Πάρα πολύ καλό ξενοδοχείο, από κάθε άποψη.
Καθαριότητα και ευγένεια στο 100%
Το πρωίνό είναι οκ καλό αλλά όχι κάτι εξαιρετικό.
Η τοποθεσία του είναι επίσης βολική, δεν

Cons:

Η εσωτερική πισίνα δεν είναι θερμενόμενη ή δεν ήταν σε λειτουργία

2025-10-30 via Nuitee
C
Chris solo_traveller hk
8
2025-10-27 via Nuitee
V
Vidanovic extended_group rs
10
2025-10-27 via Nuitee
A
albena couple bg
6
2025-10-26 via Nuitee
M
Marc solo_traveller be
9
Pros:

Zeer mooi en verzorg hotel vriendelijk personeel

2025-10-23 via Nuitee
A
Andrei extended_group ua
10
Лучший в Софии за эти деньги
Pros:

Всё идеально.
Расположение очень удобное если не нужно заезжать в центр. 100 метров от окружной.
Очень вкусная кухня и шикарные завтраки. Персонал отеля - просто супер.

Cons:

К сожалению, вместо двух раздельных кроватей была застелена одна, но мы решили эту проблему.

2025-10-19 via Nuitee
Мартин family_with_children bg
10
2025-10-18 via Nuitee
V
Vitalik extended_group ua
10
2025-10-17 via Nuitee
S
Shkreli solo_traveller gb
9
2025-10-14 via Nuitee