Holiday Inn Express & Suites Lenoir Cty by IHG

Hotels
•
IHG
8.3 (117 reviews)
1112 Highway 321 N, Lenoir City, Tennessee, 37771 , Lenoir City , US
+1 865-635-0070

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Facilities

Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Internet access in public areas - high speed
Assistive listening devices available
Braille or raised signage
Free self parking
Free full breakfast
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Consistently praised breakfast
Clean and comfortable rooms reported by many
Comfortable beds
Good/convenient location
Cons:
Mold, musty smell and water damage reported
Stained/broken pullout mattress and other staining issues
Pool closed and some broken equipment (ice machine, USB ports)
Noisy AC, broken blinds/TV and other room maintenance problems
Hallway odor of smoke/weed reported
Ceiling leaks in some rooms

Categories

Cleanliness
6.5
Mixed but concerning: multiple guests reported musty/mold smells, visible mold and water damage around windows, stained mattresses, leaking ceilings and hallway odors; several other guests however explicitly said rooms were clean.
Service
9.5
Consistently positive: numerous mentions of friendly, polite and helpful front desk staff and accommodating service across multiple reviews.
Location
8.2
Generally convenient: several guests noted a good location, though a few described the surrounding area as jumbled and noted people milling in the shared parking lot.
Room Quality
8
Mixed but mostly acceptable: many guests described rooms as clean, comfy and beds as comfortable; a subset reported problems (noisy AC, broken blinds/TV, stained pullout mattress, leaking tubs).
Amenities
7.5
Uneven: breakfast/food offerings are strong, but guests reported issues with the pool being closed, ice machine not working, broken USB ports and other maintenance problems.
Value for Money
8
Moderately positive: several guests felt satisfied with their stay and value, though at least one guest felt the price did not match the property's condition compared to newer nearby options.
Food and Beverage
9.2
A clear strength: breakfast repeatedly described as great, wonderful, fresh, and with many options across multiple reviews.
Overall Experience
9.5
Generally positive overall: many guests report comfortable stays, friendly staff and excellent breakfast that outweigh sporadic but notable cleanliness/maintenance issues for most visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Recreational Facilities
Enjoy the indoor pool and fitness center during your stay at the hotel.

Featured Amenities
Access complimentary Wi-Fi, banquet hall, and a vending machine at your convenience.

Convenient Location
Explore nearby attractions like Fort Loudoun Hospital, Avalon Golf and Country Club, and Fort Loudoun Lake.

Book your stay now and experience the comfort and convenience of Holiday Inn Express & Suites Lenoir Cty.

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.3
Based on 117 reviews
Cleanliness: 6.5
Service: 9.5
Location: 8.2
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 9.5
K
Katie
4
Missed the mark
Pros:

Wow was this a rough one night stay. We came up for a memorial service the next day, so we only needed a place to lay our heads, but I wish we had chosen somewhere else. I booked two king beds according to hotels.com, but came to find out that the listing was incorrect and that there are no kings at all anywhere in this hotel. That was a bummer, but I wish that had been our only issue. The room smelled musty, the blinds were operated by a remote that did not work so we couldn't get them to open, the TV had an error screen and would not connect, the air conditioning unit was so loud and was on and off all night, which meant we intermittently woke up in a sweat. We wanted to use the pullout couch for my daughter, but the mattress was covered in large stains and the hotel's only solution was to provide an extra mattress cover. And finally, the hallway absolutely reeked of weed. I was duped by the idea that I could count on a Holiday Inn Express to meet a certain standard, especially at the price we paid for our room (which was comparable to a much newer hotel that's close by), but this missed the mark big time and made for a really rough night on top of an already sad weekend.

2025-10-09 • via Nuitee
H
holly
10
Pros:

Loved the friendly staff

2025-10-08 • via Nuitee
K
Kristi
10
Pros:

Great stay. Breakfast was great. Bed was comfortable. We always have a great experience with Holiday Inn Express.

2025-10-06 • via Nuitee
S
Samantha • family
10
Pros:

Stay was wonderful. Located in a jumbled area but the facility is clean and the breakfast buffet was wonderful and fresh.

2025-08-28 • via Nuitee
F
Freddie
4
None
Pros:

Pool was closed, ice machine did not work, ceiling was leaking.

2025-08-15 • via Nuitee
J
Jessica • family
6
Pros:

Breakfast was ok. Did not like the water damage and mold around the window of our room.

2025-08-02 • via Nuitee
Z
Zachary • family
10
Pros:

It was for a quick stay while on vacation. The room was nice, clean, and comfy. Very satisfied!

2025-07-08 • via Nuitee
R
Randy J
6
Great Breakfast, old-school property.
Pros:

Great Breakfast, updated old-school property.

2025-07-02 • via Nuitee
D
Debbie • family
8
Pros:

Good location

2025-06-26 • via Nuitee
S
Steven • family
6
Pros:

Ok, not the best I’ve ever been to. The hotel share a parking lot with another budget hotel and it seemed there were always people milling around the parking area … don’t have a clue why.

2025-06-24 • via Nuitee
K
Kevin
10
Pros:

Clean and no surprises

2025-06-23 • via Nuitee
M
Megan
10
Great place to stay!
Pros:

We had a wonderful stay! The room was clean, bed was comfortable, the breakfast wa delicious with many options to choose from, and the staff was very friendly and helpful.

2025-06-03 • via Nuitee
N
Ndawn • family_with_children
8
Pros:

Staff was friendly and accommodating! Beds were comfy and the pool was very welcoming for our toddlers to burn off some energy!

2025-05-29 • via Nuitee
R
robyn • family
6
Pros:

It’s in poor condition. Mold literally falling from the ceiling.

2025-05-26 • via Nuitee
D
Danette
10
Pros:

The lady at desk was polite friendly helpful

2025-05-17 • via Nuitee
R
Rebecca • family
8
Pros:

Front desk staff was helpful when needed. All 4 USB ports in room 208 were unusable due to being either crooked when installed or having been broken over time. The room was spacious and clean. The tub had a constant leak though

2025-05-15 • via Nuitee
A
Amy
10
Pros:

Room was very clean. Staff very helpful.

2025-05-14 • via Nuitee
R
Roy
10
Pros:

Nice

2025-04-12 • via Nuitee
T
Thomas
2
Pros:

Dated - smells bad

2025-04-09 • via Nuitee
J
Jimmy • family_with_children
6
Pros:

It’s okay just one night

2025-03-24 • via Nuitee