Holiday Inn Carbondale - Conference Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (283 reviews)
2300 Reed Station Parkway , Carbondale , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Poor cleanliness
Rude service from some staff

Categories

Cleanliness
6.19
The room was filthy; generally poor cleanliness observed.
Service
8.66
Some staff were rude, but others were nice and accommodating.
Location
10
Great location for access to nearby restaurants and attractions.
Room Quality
7.7
Rooms varied; some had issues like stains and lack of amenities.
Amenities
8.15
Limited amenities due to construction; breakfast options were minimal.
Value for Money
7.68
Overpriced for the quality of service and amenities offered.
Food and Beverage
7.14
Breakfast options were not satisfactory; too minimal and not fresh.
Overall Experience
9.29
Mixed experience; enjoyed the location and some aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:19

Property Description

Indulge in Comfort and Convenience

Spacious Accommodations: Relax in rooms equipped with a flat-screen TV, microwave, and refrigerator.

Wellness and Dining: Stay active at the fitness center and savor American cuisine at Boondocks Seafood Company.

Local Attractions: Explore nearby attractions like Hickory Ride Public Golf Course and Giant City State Park.

Book your stay at Holiday Inn Carbondale – Conference Center for a perfect blend of relaxation and adventure!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MWA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 283 reviews
Cleanliness: 6.19
Service: 8.66
Location: 10
Room Quality: 7.7
Amenities: 8.15
Value for Money: 7.68
Food and Beverage: 7.14
Overall Experience: 9.29
G
geoffrey • family_with_children • us
9
Pros:

Staff was great breakfast was good

2026-04-11 • via Nuitee
S
Shaunte • couple • us
10
2026-03-27 • via Nuitee
P
Pamela • couple • us
6
Pros:

Convenience

Cons:

The room lights did not work at entry to the room or the bathroom. We found someone chips on the floor so it was not vacuumed and there were stink bugs in the bathroom

2026-03-25 • via Nuitee
M
McCollum • couple • us
7
Last minute booking.
Pros:

Convenient, spacious

Cons:

Strong scent of air freshener

2026-03-23 • via Nuitee
B
Brenda • couple • us
10
Awesome stay
Pros:

Clean room and breakfast was GREAT!!

2026-03-19 • via Nuitee
D
Dan • family_with_children • us
5
2026-03-18 • via Nuitee
T
Tyrone • solo_traveller • us
9
2026-03-14 • via Nuitee
M
Mcnicholas • couple • us
8
Cons:

Under construction

2026-03-07 • via Nuitee
M
Mcnicholas • couple • us
10
Good stay and breakfast is much better.
Pros:

The new breakfast dining area is a major upgrade.

2026-03-07 • via Nuitee
T
terrygF5366NY • Solo travel • Lake Zurich, Lake County, Illinois
10
Travel trip
Pros:

Nice hotel. Room was clean. Large TV. Nice refrigerator and microwave. Bathroom was clean, but water pressure and shower was low. Very nice full breakfast in the morning. Price was a little high for the location but overall, worth it.

2026-02-06 • via Tripadvisor
K
kristin959 • Business
10
I would stay here again!!
Pros:

Check in was very easy. the Person at the desk was very friendly and helpful. the room was clean, bed was comfortable. the room was a little on the higher side but it was worth it.

2026-01-24 • via Tripadvisor
J
Jessica • family_with_children • us
9
Work trip, and brought family for a fun blend of work and play!
Pros:

Everything else from the cleanliness of the room to the staff interactions were an absolute 10! I also was absolutely pleased with the 12 pm checkout time!

Cons:

This stay would have been a 10, but we weren't made aware of breakfast as grab and go until we arrived for check in, due to remodel. I will say the options that were provided for the grab n go were good, but wish we could have planned a bit better.

2026-01-21 • via Nuitee
T
Thomas • couple • us
10
We went to a beach boys concert at a location near the hotel in Walker!
Pros:

The breakfast area was under construction for a new breakfast area!
As a result, it was very minimal breakfast items… However, that was understandable and OK with us!

Cons:

Nothing! Like it all!!

2026-01-19 • via Nuitee
T
Taneka • family_with_children • us
10
2026-01-19 • via Nuitee
G
Gary • solo_traveller • us
7
Decent hotel but value is not there.
Pros:

Great location for restaurants and service stations.

Cons:

The breakfast was minimal compared to comparable hotels. The hotel is being remodeled, so it’s a tad messy.

2026-01-19 • via Nuitee
W
William • family_with_children • us
8
Cons:

Your breakfast was not what I expected. I don't know if I was late but all you had was prepackaged junk.

2026-01-19 • via Nuitee
L
Linda • family_with_children • us
7
Overall just fine
Pros:

That small room where the food is is not a good scenario. You couldn’t get at anything or look because their was team of college girls and they filled the room. Just needs to be accessible in a better way

Cons:

I guess that should have been here

2026-01-19 • via Nuitee
K
Kitty • family_with_children • us
10
Cons:

Breakfast was not good would like hot breakfast for the price.

2026-01-19 • via Nuitee
J
Janice • family_with_children • us
6
It was okay. The amenities were disappointing but the front desk associates were wonderful!
Pros:

The breakfast was disappointing. It was a variety of packaged muffins and pastries. The coffee station was across the lobby in another area and the seating area was limited. We expect a hot breakfast like the ones available at our previous Holiday Inn stays. That's part of why we chose Holiday Inn.

Cons:

The refrigerator in our room didn't work. Again, having a refrigerator in the room is part of our decision to book at that location.

2026-01-19 • via Nuitee
C
Caroline • solo_traveller • de
8
2025-12-05 • via Nuitee