Holiday Inn Express Hotel & Suites Ashland by IHG

Hotels
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Holiday Inn Express
8.1 (550 reviews)
13131 Slone Court , Ashland , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Dirty floors
Pool out of service
Delayed deposit retrieval

Categories

Cleanliness
7.68
Mixed reviews on cleanliness; some rooms were reported dirty.
Service
8.65
Many reviews praise staff as friendly and accommodating.
Location
8.19
Location is noted as convenient, although some mention it being remote.
Room Quality
8.14
Rooms were generally comfortable but some had complaints about maintenance.
Amenities
7.67
Pool issues and lack of regular coffee mentioned.
Value for Money
7.63
Perception of value affected by price and conditions.
Food and Beverage
8.18
Breakfast quality generally praised, but some variety issues noted.
Overall Experience
8.65
Positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Indulge in Comfort and Convenience

Relax by the Pool: Enjoy a refreshing dip in the spacious indoor swimming pool or unwind in the soothing whirlpool during your stay.

Start Your Day Right: Delight in a delicious breakfast spread featuring cinnamon rolls, eggs, and cereals, accompanied by a complimentary morning paper.

Stay Active and Connected: Take advantage of the on-site fitness center with cardio equipment and stay connected with free Wi-Fi throughout the hotel.

Experience a perfect blend of relaxation and functionality at the Ashland Holiday Inn Express Hotel & Suites. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HTS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 550 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.65
C
Carver • solo_traveller • us
10
2026-04-24 • via Nuitee
J
Juwana • extended_group • us
8
Pros:

Clean and spacious room, friendly staff

2026-04-06 • via Nuitee
C
Carol • family_with_children • us
10
Staff was friendly and kind. We will definitely stay again.
Pros:

Clean and breakfast was great.

Cons:

Nothing

2026-03-30 • via Nuitee
J
John • couple • us
5
If you are on a tight schedule, skip breakfast and get it on road.
Pros:

Room was nice, front desk staff AWESOME!!!

Cons:

The breakfast attendant was not very attentive and failed to keep the breakfast food stocked and when she did bring food items out it was one at a time. My wife asked if she was going to bring more food out and the attendant was surly in her response.

2026-03-22 • via Nuitee
S
Schwartzbeck • family_with_children • us
5
It was OK. We stayed here for a cheaper option to Huntington for a high school sport event.
Pros:

Price

Cons:

Everything was low in stock in lobby. Granted a college team had just came through but there weren’t even coffee cups or lids.

2026-03-08 • via Nuitee
M
Matthew • family_with_children • us
10
2026-03-04 • via Nuitee
K
kelli • family_with_children • us
1
2026-03-02 • via Nuitee
B
Brandi • couple • us
3
Pros:

The man at the front desk was super nice.

Cons:

Pool wasn’t open, there was nothing on the website stating so. I had disappointed kids. TV didn’t work.

2026-02-26 • via Nuitee
D
Danielle • family_with_children • us
10
2026-02-22 • via Nuitee
B
Burger • couple • us
10
2026-02-11 • via Nuitee
S
Stevenson • couple • us
8
2026-01-31 • via Nuitee
A
Angel • couple • us
2
Probably won’t stay here again
Cons:

The heat control didn’t work in our room, I booked a king bed and got a double bed room, my room was right next to the pool and you can hear the pump running all night long, their parking lot was a solid sheet of ice one morning and no one was treating it at all- I slipped several times and with a recent foot surgery it was very hazardous conditions.

2026-01-23 • via Nuitee
J
Jacqueline • solo_traveller • us
9
Overall great location and clean, staff was polite and friendly
Pros:

Room was spotless, and bed was very comfortable

Cons:

The AC in room 309 didn’t work properly and it wasn’t cool enough in the room. The wall thermostat seemed to be broken

2026-01-20 • via Nuitee
K
Kelly • family_with_children • us
8
Very clean and comfortable beds.
Pros:

Very clean and comfortable

Cons:

The pool was broken and the room was expensive.

2026-01-19 • via Nuitee
M
Matthew • family_with_children • us
2
Not a good start.
Pros:

Size of room.

Cons:

They did not have the room prepared. Walls were paper thin, floor was dirty in the bathroom.

2026-01-19 • via Nuitee
D
Devvee • family_with_children • us
10
Excellent manager
Pros:

The staff all of them were great I hadn’t been anywhere in a long time that the staff were excellent and done their best to accommodate you

2026-01-19 • via Nuitee
K
Kasandra • family_with_children • us
10
Pros:

All staff we encountered were friendly, helpful & accommodating.

2026-01-18 • via Nuitee
C
Curatola • solo_traveller • us
10
2026-01-15 • via Nuitee
H
Heather • couple • us
10
Pros:

Facility was amazing

Cons:

Staff could have not been an asshat while checking in!

2026-01-07 • via Nuitee
S
Shane • family_with_children • us
10
2025-12-30 • via Nuitee