Holiday Inn Express Hotel and Suites Shreveport South Park Plaza by IHG

Hotels
•
Holiday Inn Express
7.4 (99 reviews)
8751 Park Plaza Drive , Shreveport , US
+1 318-629-0163

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast with variety (veggie omelet highlighted)
Large, comfortable rooms
Friendly, helpful staff (specific praise for Sharron)
Clean rooms mentioned by several guests
Convenient location and easy interstate access
Pleasant smell/atmosphere noted by some
Cons:
Visible mold in bathroom reported (serious cleanliness/maintenance issue)
Aging, dingy appearance and occasional odor
Pool area lacks shade (limits use for young children)
Parking issues mentioned
Early-morning fire alarm disturbance
Room maintenance issues: TV problems, sheets not tucked
Front desk questioned pet/service status (uncomfortable interaction)

Categories

Cleanliness
4
Mixed signals: multiple guests described rooms as clean, but a serious report of visible mold on bathroom walls/ceiling and concerns about maintenance significantly lower this score.
Service
9
Consistently praised: several guests called staff friendly and helpful, with a named employee (Sharron) noted for going above and beyond.
Location
8
Frequently noted as convenient and in a good location, with easy access to the interstate and close to nearby attractions.
Room Quality
6.5
Rooms described as large and comfortable by some, but other guests noted aging, dingy appearance and minor maintenance issues (untucked sheets, TV problem).
Amenities
7.8
Breakfast is a strong amenity; pool area lacks shade and there were isolated issues (early fire alarm, parking), lowering the overall amenities score slightly.
Value for Money
7.4
Not specifically discussed in reviews; assigned the target overall rating in accordance with guidance for unmentioned categories.
Food and Beverage
8.5
Food consistently praised, especially the breakfast selection and a noted veggie omelet; overall positive F&B sentiment.
Overall Experience
8
Overall mixed: many positive comments about staff, breakfast, and location, but the severe cleanliness incident and some aging-room issues tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location near Bossier City Boardwalk
Located less than 10 miles from the vibrant Bossier City Boardwalk, our Shreveport hotel offers comfortable guest rooms with free Wi-Fi and cable TVs. Start your day with a complimentary hot breakfast before exploring the nearby attractions.

Modern Amenities for a Comfortable Stay
Each room at Holiday Inn Express Hotel and Suites Shreveport South Park Plaza is equipped with tea/coffee-making facilities, a refrigerator, and a microwave. Additionally, enjoy the convenience of a work desk and ironing facilities in every room.

Relaxing Facilities for Leisure and Business
Take advantage of our 24-hour fitness center, outdoor pool, and business center during your stay. Whether you're here for leisure at Harrah’s Louisiana Downs Casino & Racetrack or business at Barksdale Air Force Base, our hotel offers the perfect blend of comfort and convenience.

Book your stay now at Holiday Inn Express Hotel and Suites Shreveport South Park Plaza for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHV

Location

Guest Reviews

7.4
Based on 99 reviews
Cleanliness: 4
Service: 9
Location: 8
Room Quality: 6.5
Amenities: 7.8
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 8
P
Pedram • solo_traveller • us
1
Cons:

I was very disappointed with my stay at this hotel. Unfortunately, I discovered visible mold in the bathroom, including on the walls and ceiling. The condition of the room was unacceptable and raised serious concerns about cleanliness and maintenance.

I took photos and videos documenting the condition of the room. This was not the level of cleanliness or comfort I expected when booking a hotel.

I contacted hotel management to address the issue and requested a refund. I hope management takes this matter seriously and makes the necessary improvements.

Based on my experience, I would not recommend staying here until these issues are properly addressed.

2026-10-30 • via Nuitee
M
Melissa • couple • us
10
Pros:

Breakfast very good, especially veggie omelet. Lots of variety and choices.
Rooms large and comfortable

Cons:

Had problem with tv but otherwise all good

2026-10-29 • via Nuitee
P
Pamela • couple • us
10
Everyone was very nice! Made us feel at home
Pros:

Great rooms, the breakfast and staff

Cons:

Parking

2026-10-08 • via Nuitee
A
Amanda • extended_group • us
5
The woman that checked us is was wonderful. The hotel was in a great location and everything was clean. It’s just old, s
Pros:

The person that checked us in was so nice and helpful

Cons:

It looked and smelled old. It was not visibly soiled, just old and dingy

2026-09-16 • via Nuitee
J
janice • couple • us
8
Nice clean place
Pros:

I was good
Enjoyed the selection

Cons:

At 7 am
The fire alarm went off off

2026-09-04 • via Nuitee
M
Marissa • couple • us
10
Pros:

Clean

2026-07-20 • via Nuitee
E
Eduardo • solo_traveller • us
10
Pros:

Excelente

2026-07-18 • via Nuitee
D
David • couple • us
9
2026-07-11 • via Nuitee
R
Raquel • family_with_children • us
6
Pros:

Breakfast is good, climate is good, I do not think the beds were made because the sheets were not tucked in on the bottom of the bed.

Cons:

I did not like to be questioned about my dog by front desk person. She asked if my animal was a service dog which I replied , "no." Then she asked me again and I repeated, "no."

2026-07-02 • via Nuitee
C
Candace • family_with_children • us
1
2026-06-13 • via Nuitee
S
Shelby • family_with_children • us
10
Friendly accommodating staff! Sharron went above and beyond to help me when my arm were full!
Pros:

Close to every thing & easy access on and off the interstate! Clean!

Cons:

I would suggest umbrellas for by the pool bc it’s 0 shade and my infant got hot fast in the broad open sun, so my older two didn’t get to swim for long periods of time because we would have to go back in.

2026-06-01 • via Nuitee
E
Elizabeth • couple • us
10
It was nice
Pros:

It was nice and clean..it smells so good

Cons:

Everything about the property was good

2026-05-09 • via Nuitee
S
Susan • couple • us
10
Pros:

Comfy bed!

2026-03-31 • via Nuitee
A
Aspen • family_with_children • us
3
Not a clean room.
Pros:

Location

Cons:

The bathroom was so dirty and moldy. They also have a heavy deodorizer or ozone machine that is strong, smells good but makes me wonder what it’s trying to mask.

2026-03-24 • via Nuitee
T
Tarrien • couple • us
5
The stay was only fair . The price is comparable to some hotels of luxury, without giving a luxurious feel. Location is
Pros:

The location was great

Cons:

The property was outdated and had a musty and mildew smell. Much updating needs to take place. The front desk employees were great.

2026-03-23 • via Nuitee
B
Barrett • solo_traveller • us
8
Pros:

Robin in the kitchen was amazing! Super sweet!

2026-03-07 • via Nuitee
W
Williams • solo_traveller • us
8
Very good
Pros:

Breakfast was good but wished it started earlier. Have to be at work 0638 am. No time to enjoy. Close to the hospital for traveling during inclement weather. Staff very friendly! Enjoyed visiting with them! 10/10.

Cons:

Breakfast served earlier. As a nurse we have to be at work by 0638 am.

2026-01-26 • via Nuitee
R
Ronald • couple • us
8
nice stay
Pros:

wonderful

Cons:

Location is difficult to access

2026-01-19 • via Nuitee
A
Ashley • extended_group • us
10
2026-01-19 • via Nuitee
T
Toni • couple • us
9
Excellent quiet night, comfortable bed and great staff at front desk
Pros:

Friendly, attentive staff. Clean property.

Cons:

The only slight drawback was that the hot breakfast didn’t come out by 6:50, when we had to leave. People lingering around and waiting…

2025-12-22 • via Nuitee