Holiday Inn Express & Suites West Long Branch - Eatontown by IHG

Hotels
Holiday Inn Express
8.3 (943 reviews)
294 Highway 36 East , West Long Branch , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Value for money
Cons:
No hot water
Noise from other rooms
Issues with deposits

Categories

Cleanliness
7.95
Clean and well-maintained, but some rooms experienced minor issues.
Service
8.45
Friendly staff, but there were isolated reports of rudeness.
Location
8.95
Convenient location for nearby attractions.
Room Quality
7.95
Spacious rooms but some had connectivity issues or discomfort.
Amenities
8.45
Good range of amenities, but some guest complaints about setup.
Value for Money
7.95
Overall value is good but some felt the experience could be enhanced.
Food and Beverage
8.45
Good breakfast options with room for more variety.
Overall Experience
8.25
A solid experience with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:32

Property Description

Convenient Location near the Beach
Located just 5 miles from the Atlantic Ocean and Monmouth Beach, Holiday Inn Express Hotel & Suites West Long Branch offers the perfect seaside getaway.

Comfortable Rooms with Modern Amenities
Relax in guest rooms equipped with cable TV, free Wi-Fi, desks, and coffee makers. Upgrade to a suite for a separate seating area, kitchenette, and sofa bed.

Great Facilities for Leisure and Business
Enjoy the heated indoor pool, gym, and games room during your stay. Start your day with a complimentary breakfast, utilize the business center, and take advantage of the laundry facilities.

Book your stay at Holiday Inn Express West Long Branch for a memorable experience near popular attractions and convenient amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 943 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
N
Nalita solo_traveller us
10
2026-03-28 via Nuitee
N
Niyyah couple us
6
Cons:

Room 224 shower never got hot. Left running for 30 mins only cold water.

2026-03-24 via Nuitee
E
E.H.T family_with_children us
10
Hotel is very good thank you
Pros:

Nice room clean everything ok

Cons:

Breakfast good exelente coffee

2026-03-22 via Nuitee
G
Gioia solo_traveller us
8
Good location, comfortable stay. I would consider staying there again.
Pros:

Breakfast was good, cereals, yogurts, eggs, bacon plus breads. A little fruit offered. Freshly ground coffee 24/7. Indoor pool and gym looked good though I didn't use either during my stay.

Cons:

Cable reception was 50/50, stormy weather may have been responsible. No movie channels, only basic cable. Shower water was warm, not hot but ok.

2026-03-19 via Nuitee
M
McGriff solo_traveller us
10
This is my favorite spot for a overnight get away
Pros:

Very good

Cons:

Orange juice

2026-03-19 via Nuitee
L
LuisDavid family_with_children us
8
Pros:

Great facility

2026-03-17 via Nuitee
L
Louis solo_traveller us
8
Pros:

I have been working and staying with this company so long. The receptionist that morning didn't give me the courtesy to enjoy the peace and quiet that I need instead I had to drive back home.

Cons:

Receptionist in the morning was not professional and didn't give the courtesy to stay. I called the night before I talked to a very nice lady who stated that my reservation was still there. I informed her due to my work I will not make it at night but I will be there in the morning. She stated she will talk to her coworker if something change, she will call me. She didn't. I thought everything was OK. I went that morning, after the Receptionist stated she saw my reservation. I felt that she was uncomfortable. I asked her. Is it cancel. She looked at me and say yes. I asked her for my ID and I left. I was really disappointed from the play that I usually come home when I am on the road. More often , it is not the place ,but the people that makes life/place bad . Thank you. I felt really bad .

2026-03-16 via Nuitee
C
Coleen family_with_children us
9
Meet my expectations, not overly pricey yet comfortable and easy.
Pros:

Place was up to standard, everything was perfect. Holiday day inn now become my first place of home whenever I travel.

Cons:

Everything.

2026-03-16 via Nuitee
J
Jason family_with_children us
10
2026-03-10 via Nuitee
T
Tanajah couple us
10
2026-03-08 via Nuitee
F
Francisca family_with_children us
10
♥︎☆♥︎
Pros:

the pool

Cons:

The room does not have a smart TV

2026-03-07 via Nuitee
J
Jamar solo_traveller us
6
Cons:

The heat in the room kept going cold

2026-03-02 via Nuitee
M
Maher solo_traveller us
7
Cons:

The power was out the whole time there

2026-02-24 via Nuitee
E
Eduardo couple us
10
2026-02-22 via Nuitee
A
Ahmod couple us
10
2026-01-27 via Nuitee
I
Ibeth family_with_children co
10
Pros:

Las habitaciones muy limpias y el personal muy amable.

Cons:

Todo estuvo muy bien.

2026-01-26 via Nuitee
A
Assia family_with_children ca
10
Agréable
Pros:

La propreté, le confort, bon petit déjeuner varié et la gentillesse du personnel

Cons:

Rien !

2026-01-25 via Nuitee
N
Nilton family_with_children us
7
Pros:

Funcionários impecável

Cons:

Valor pela instalação

2026-01-25 via Nuitee
T
Taliane couple us
10
2026-01-24 via Nuitee
A
Ahmod couple us
10
2026-01-21 via Nuitee