Holiday Inn Express & Suites West Long Branch - Eatontown by IHG

Hotels
•
Holiday Inn Express
8.3 (1031 reviews)
294 Highway 36 East , West Long Branch , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Value for money
Cons:
No hot water
Noise from other rooms
Issues with deposits

Categories

Cleanliness
7.95
Clean and well-maintained, but some rooms experienced minor issues.
Service
8.45
Friendly staff, but there were isolated reports of rudeness.
Location
8.95
Convenient location for nearby attractions.
Room Quality
7.95
Spacious rooms but some had connectivity issues or discomfort.
Amenities
8.45
Good range of amenities, but some guest complaints about setup.
Value for Money
7.95
Overall value is good but some felt the experience could be enhanced.
Food and Beverage
8.45
Good breakfast options with room for more variety.
Overall Experience
8.25
A solid experience with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:32

Property Description

Convenient Location near the Beach
Located just 5 miles from the Atlantic Ocean and Monmouth Beach, Holiday Inn Express Hotel & Suites West Long Branch offers the perfect seaside getaway.

Comfortable Rooms with Modern Amenities
Relax in guest rooms equipped with cable TV, free Wi-Fi, desks, and coffee makers. Upgrade to a suite for a separate seating area, kitchenette, and sofa bed.

Great Facilities for Leisure and Business
Enjoy the heated indoor pool, gym, and games room during your stay. Start your day with a complimentary breakfast, utilize the business center, and take advantage of the laundry facilities.

Book your stay at Holiday Inn Express West Long Branch for a memorable experience near popular attractions and convenient amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Location

Guest Reviews

8.3
Based on 1031 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
E
Edouard • couple • us
8
2026-10-24 • via Nuitee
D
Dawn • couple • us
7
2026-10-24 • via Nuitee
K
Keith • couple • us
9
Pros:

good breakfast

Cons:

inconvenienced by being unable to use a elevator, unable to enter the hotel from a door.

2026-10-21 • via Nuitee
D
Dale • couple • us
10
Excellent room, MUCH better than expected.
Pros:

I would like to commend Miles and the cleaning staff for responding to my request for a heavy-chemical and mold free room. I am chemically sensitive and have a severe mold allergy. The room was absolutely clean and better than we have experienced at many upscale facilities.

Cons:

The creepy, nasty guy at breakfast who kept smashing his chair into mine and blaming me for the tight space and chair arrangement. Too bad you can't screen for jerks at booking! No shade on Holiday Inn's part. Maybe change the arrangement of chairs. Breakfast itself could use a little upgrade.

2026-10-20 • via Nuitee
C
Charityb • family_with_children • us
8
Nice stay
Pros:

Room was spacious, and clean.Kitchenette was convenient. Bed was comfy, bathroom was large and clean. Breakfast options were good.

2026-10-20 • via Nuitee
R
Robin • couple • us
6
Pros:

Location

Cons:

TV came up with no connection
Could not access side exits with a room key
2 towels vs 3

2026-10-20 • via Nuitee
D
Danielle • solo_traveller • us
10
Pros:

great staff, great location for asbury park, breakfast was good and loved that checkout was later

2026-10-19 • via Nuitee
T
Thomas • extended_group • us
9
2026-10-19 • via Nuitee
O
Oscar • couple • pe
8
Bien, excepto por las observaciones que hice.
Pros:

Lugar simple, bien ubicado, buen desayuno, tiene estacionamiento y limpio.

Cons:

La limpieza de la habitación, estuve hospedado una semana, dos días no hicieron la cama y otro día solo estiraron las sábanas.

2026-10-16 • via Nuitee
N
Nathalie • couple • ca
8
2026-10-16 • via Nuitee
L
Lori • extended_group • us
9
2026-10-15 • via Nuitee
M
Mike Polhamus • couple • us
7
2026-10-13 • via Nuitee
J
Jose • couple • us
2
Very disappointed.
Pros:

Scrambled eggs were beyond dry and appeared to be from some sort of premade mix.

Cons:

Management should be more proactive controlling noise!

2026-10-13 • via Nuitee
L
Lori • solo_traveller • us
10
2026-10-12 • via Nuitee
H
Hungry • solo_traveller • us
8
clean hotel in great location with very good breakfast
Pros:

breakfast was very good
room was quite comfortable...
location was good for my needs
reception staff were very friendly

Cons:

I am 72 years old and I found the bed to be too high
I would prefer a window that opens to allow fresh air
I would prefer to be able to switch off the air-con system - the off button seems to be disabled
i would prefer a SMART tv so that I can watch streaming services - or allow an HDMI source such as the fire stick that I carry with me.

2026-10-09 • via Nuitee
Z
Zelaya • couple • us
10
It was a great stay my kids and I had an amazing time!
Pros:

Friendly staff

Cons:

No cookies in the morning

2026-10-08 • via Nuitee
K
kobikobi • solo_traveller • us
4
Pros:

Room

Cons:

I was charged again at the front desk. I paid twice for the same room. Could you please check the payments and refund the extra charge?

2026-10-08 • via Nuitee
E
Edwin • solo_traveller • us
10
2026-09-19 • via Nuitee
N
Nathalie • couple • ca
7
Toujours un plaisir de séjourner!
Pros:

Toujours un plaisir d’y séjourner! Les petits déjeuners sont vraiment bien! Propre!

Cons:

Pour une des rares fois, c’était plus bruyant, air climatisée et bruit de la chasse d’eau, toujours autant surprenante! Ça sentait un peu l’humidité dans la chambre. Le vendredi et samedi, le tarif est un peu exagéré pour la qualité selon moi.

2026-09-13 • via Nuitee
M
Melanie • solo_traveller • gb
8
2026-09-11 • via Nuitee