Holiday Inn Express Rolla by IHG

Hotels
•
Holiday Inn Express
8.4 (254 reviews)
1610 Old Wire Outer Road , Rolla , US
+1 573-426-2900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
Business center
Heating
Family rooms
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Review Highlights

Pros:
Clean rooms / fresh smelling
Friendly, helpful staff (night clerk praised)
Convenient / great location
Comfortable beds
Generally good/well-stocked breakfast
Cons:
Room condition issues (wet comforter, leaking fridge, stained mattress cover)
Noise and poor soundproofing / construction noise
Pool lacks changing area and robes; amenity shortcomings
Inconsistent breakfast quality for some guests
At least one instance of poor complaint handling / refund refusal

Categories

Cleanliness
7.5
Many guests repeatedly praised how clean and fresh the property felt, but there were notable cleanliness failures for some (wet comforter and damp sheets, stained pull-out mattress cover, missing towels due to laundry issues, and a leaking refrigerator) that lower the overall cleanliness score.
Service
9.2
Staff are frequently described as very helpful, professional and accommodating (specific praise for night clerk and individual employees), though there is at least one report of poor handling of a refund/complaint.
Location
9
Multiple guests called the location convenient and great; one reviewer noted the hotel is set away from town and another was disturbed by a room facing the highway, but overall location sentiment is strong.
Room Quality
7.6
Rooms are often described as very nice, cozy and comfortable with good beds, but several guests reported problems (stained mattress cover, wet comforter, leaking refrigerator, faulty door lock, draperies improperly installed, and thin/cheap construction causing noise).
Amenities
7.5
Breakfast and basic amenities are present and adequate for many guests, but there are complaints about limited breakfast choices/packaging, pool area lacking changing space and robes, towel/laundry failures, and noisy or poorly functioning in-room appliances.
Value for Money
9
Several guests explicitly mention good value and a great experience for the rate; however, at least one guest was upset about being given a lower-category room without refund, which tempers the score slightly.
Food and Beverage
8.6
Breakfast receives mixed but generally positive remarks — some guests call it excellent and well stocked while others find it mediocre or unremarkable; overall slightly above average.
Overall Experience
8.8
Most reviews report an enjoyable stay thanks to clean rooms, comfortable beds and friendly staff; a smaller number of significant negative incidents (room condition, noise, poor complaint handling) reduce the overall experience score somewhat.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Welcome to Holiday Inn Express Rolla!

Featuring an indoor pool and a daily continental breakfast, our hotel is the perfect choice for your stay in Rolla. Modern Rooms with Entertainment A 32-inch flat-screen TV and a DVD player in each room ensure your entertainment needs are met. Convenient Amenities Enjoy free Wi-Fi, air conditioning, and coffee-making facilities in every room. Relaxation and Fitness Options Take advantage of our fitness center, hot tub, and business center during your stay.

Book now and experience comfort and convenience at Holiday Inn Express Rolla.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 254 reviews
Cleanliness: 7.5
Service: 9.2
Location: 9
Room Quality: 7.6
Amenities: 7.5
Value for Money: 9
Food and Beverage: 8.6
Overall Experience: 8.8
H
Hanner • family_with_children • us
7
Great clean place- bad timing on elevator maintenance....
Pros:

Cozy rooms...

Cons:

Elevator was broken. Had to walk up stairs which was a challenge- but I made it....

2026-11-06 • via Nuitee
K
Kirk • couple • us
10
Great experience and value for the rate
Pros:

Newer facility
Very clean and detailed
Excellent breakfast

Cons:

No complaints

2026-09-17 • via Nuitee
T
Tammy • solo_traveller • us
10
Very nice time with my family.
Pros:

Mr.. Greeno was so helpful and accommodating..made sure we had what me needed and more. THANK YOU SO VERY MUCH..made my visit with my grandkids a nice time

Cons:

There was a mattress cover on the pullout that had stains.

2026-09-16 • via Nuitee
M
Mindy • couple • us
10
2026-09-09 • via Nuitee
F
Fernando • family_with_children • us
10
Highly recommended
Pros:

Very nice and clean hotel. Staff very professional and friendly.

2026-08-28 • via Nuitee
M
Melanie • family_with_children • us
9
Pros:

Breakfast is always acceptable. It’s nothing spectacular but fills my belly.

2026-08-16 • via Nuitee
L
Louis • solo_traveller • us
7
Staff was good & a nice breakfast.
Pros:

Convenient location

Cons:

It was weird that the draperies were tacked to the window frame, so there was no way to look outside or get sunlight.

2026-08-14 • via Nuitee
J
Jeremy • family_with_children • us
10
Awesome, nice rooms, good breakfast and friendly staff
Pros:

Very clean and the rooms were very nice.

2026-08-10 • via Nuitee
D
Davis • couple • us
8
2026-08-10 • via Nuitee
F
Firestine • solo_traveller • us
7
2026-08-05 • via Nuitee
R
rachel • solo_traveller • us
10
It was comfortable and relaxing
Pros:

The room was cozy- I liked having peace and quiet.

2026-08-04 • via Nuitee
C
Christina • extended_group • us
10
We enjoyed our stay. The staff was so nice and helpful. We enjoyed the location.
Pros:

We liked the location. The staff was also wonderful and very helpful and kind. We enjoyed how clean the hotel was too.

Cons:

Nothing.

2026-08-03 • via Nuitee
M
Margaret • family_with_children • us
9
Night clerk was terrific
Pros:

Location was great

2026-07-22 • via Nuitee
M
Mark • family_with_children • us
9
Love it
Pros:

So clean

Cons:

Breakfast was ehh, same as everywhere else

2026-07-17 • via Nuitee
M
Marc • extended_group • fr
8
Correct pour un arrêt sans passer par la ville
Cons:

L'emplacement à l'écart de la ville et la Clim bruyante

2026-07-12 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

Very clean, fresh smelling,friendly

2026-07-10 • via Nuitee
J
Jimmie • couple • us
10
2026-07-07 • via Nuitee
W
wellington • solo_traveller • us
2
Poor condition
Cons:

The comforter was wet, making sheets damp. There were no towels as we were told the laundry person was out sick so laundry didn't get done. The refrigerator leaked, found out at midnight when going to the bathroom and stepped in a puddle of water.
We deserve a refund!!!!!!!!
Got no where with the clerk.

2026-07-02 • via Nuitee
S
Sharon • couple • us
8
2026-07-01 • via Nuitee
K
Katsuhiro • couple • us
6
2026-06-29 • via Nuitee