Holiday Inn Hotel & Suites Ann Arbor University of Michigan Area by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (440 reviews)
3155 Boardwalk Drive , Ann Arbor , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room maintenance problems
Value for money concerns

Categories

Cleanliness
7.84
Multiple reviews noted stained bathtubs and cleanliness issues.
Service
9.31
Staff were friendly and responsive to issues raised in several reviews.
Location
8.85
Location was praised as convenient in multiple reviews.
Room Quality
7.8
There were complaints about room maintenance and issues with the facilities.
Amenities
7.33
Some amenities like missing items in the room and issues with towels were noted.
Value for Money
7.29
Some comments about price gouging and lack of sufficient services compared to cost.
Food and Beverage
8.34
Breakfast was convenient with a decent spread according to some reviews.
Overall Experience
8.81
Despite some negatives, many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:14

Property Description

Convenient Location and Amenities

Located just off Interstate 94, Holiday Inn Hotel & Suites Ann Arbor University of Michigan Area is a short stroll from Briarwood Mall. The hotel boasts a heated indoor pool, a well-equipped gym, and an inviting on-site restaurant.

Comfortable Rooms with Modern Features

Each guest room is furnished with a microwave, fridge, and coffee maker for added convenience. Enjoy cable TV with pay movies, a spacious desk, and a cozy seating area in every room.

Dining and Business Options

Indulge in delicious American cuisine at the Toast to Toast Restaurant, open for breakfast and dinner. For business travelers, take advantage of the on-site business center and meeting rooms available at your disposal.

Experience comfort and convenience at Holiday Inn Hotel & Suites Ann Arbor University of Michigan Area. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Guest Reviews

8.2
Based on 440 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 7.8
Amenities: 7.33
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.81
G
Gail solo_traveller us
10
Pros:

Friendly staff

Cons:

I liked everything

2026-08-22 via Nuitee
R
Robert solo_traveller us
9
Pros:

everything was good.

Cons:

one of the elevators didn't work I would like a medical discount..

2026-08-18 via Nuitee
P
Philip solo_traveller ch
2
2026-08-11 via Nuitee
L
Lilia couple us
6
2026-08-10 via Nuitee
A
Abi Wuchter solo_traveller us
7
Pros:

Staff was really nice and friendly. Breakfast was good.

Cons:

They didnt tell us pool is down "indefinitely" room definitely could have been cleaner
The bathroom vents and parts of the ceiling in the breakfast area were really dusty. There was also rust in the bathtub

2026-08-05 via Nuitee
D
Dominique couple us
4
Room was decent but smell from bathroom drain ruined the trip.
Pros:

Staff was welcoming. Room wasn’t ready but staff offered free drink while I wait.

Cons:

It was a smell coming from bathroom drain. Told staff about it and noting was done about it. Couldn’t use the bathroom because smell was too bad. Breakfast sausage was under cooked.

2026-07-21 via Nuitee
R
Robert solo_traveller us
8
2026-07-18 via Nuitee
C
Christopher couple us
4
Pros:

Breakfast was ok

Cons:

I only spent the extra money to stay at a nicer hotel so I could use the pool we were only in town for the night while my granddaughter had surgery and I knew I was going to need to unwind afterwords so imagine my disappointment when there was a big sign on the entrance to the pool that says closed indefinitely... I would not have paid that kind of money just to sleep ...the staff was hands down a perfect 10 however I dont think I will choose holiday inn again

2026-07-10 via Nuitee
T
Tanis solo_traveller us
4
2026-07-08 via Nuitee
S
Scarlett family_with_children us
10
We will definitely be back! Clean, comfortable and accommodating!
Pros:

Staff was incredibly helpful and polite!
Facility was SO CLEAN
and breakfast was delicious!! The suite was huge!!

Cons:

Nothing it was perfect for what we needed!

2026-07-04 via Nuitee
D
Dara couple us
8
2026-07-01 via Nuitee
M
Matt solo_traveller us
9
My stay was very pleasant, and I would book this place again in a heartbeat.
Pros:

The location was very accessible, and it was near quite a few nice stores and parks. The breakfast was fantastic, and the room itself was very spacious, with very comfortable furniture and a very soft bed.

Cons:

There wasn't much that I didn't like. Everything that I'd say here would be nitpicks, so I'd say that there were no issues with my stay that are worth noting here.

2026-06-28 via Nuitee
B
Bryant couple us
1
2026-06-17 via Nuitee
M
Megann family_with_children ca
4
Don't book through bookings & don't book this hotel for the pool. It's closed!!
Pros:

Staff were welcoming & very kind. The room was nice & pretty clean but the front lobby smelled musty.

Cons:

We booked this hotel with a group of our daughter's gymnastics teammates for a gymnastics event in the city. The children wanted to enjoy their evening together in the hotel pool. Most of the rest of the teammates were able to cancel & rebook at a hotel with a pool but we weren't because we booked through bookings.com for my first time. BIG mistake!! I will NEVER book through this site again!!!!! Our booking that was supposed to be a great price was more expensive than the others that were able to rebook at a nicer hotel with a pool.

2026-06-15 via Nuitee
K
Kalyan solo_traveller us
9
Pros:

Attentive and helpful staff

2026-06-14 via Nuitee
A
Amy solo_traveller us
3
Didn't stay for the breakfast.
Pros:

The location was a positive and it appeared surface clean in the lobby and the room. Staff were polite, friendly and helpful.

Cons:

There was an immediate and strong musty/moldy smell in the lobby, smelled faintly of sewage in the room, strongest in the bathroom. The pool, though advertised, was not operational and appeared as though it hadn't functioned in quite some time. There were additional "facilities fee" for the "amenities provided" which I feel like the hotel fee should have MORE than covered. Cable was choppy, the picture cut in and out frequently. I'm not sure if it was the cable or the outdated television that was the issue. Overall, I was very disappointed in the HI-Ann Arbor and would not book another stay at this location.

2026-06-07 via Nuitee
J
joann couple us
6
Simple but good enough
Pros:

Location yo my schedule appointment

Cons:

Paying for parking

2026-06-07 via Nuitee
M
Monika couple us
10
Quick overnight stay but well worth it.
Pros:

Amazing staff, clean and nice comfortable bed.

Cons:

I have nothing bad to say.

2026-06-01 via Nuitee
M
Muriel couple us
8
2026-05-25 via Nuitee
B
Barnes solo_traveller us
8
Nice stay!
Pros:

The area was safe and easy to access restaurants and shopping. The room was clean. The hotel accommodated my early arrival. The breakfast was great!

Cons:

The smoking area was immediately outside the exit so I needed to walk through a cloud of smoke when I exited the building.

2026-05-23 via Nuitee