Holiday Inn Express Hotel & Suites Dubois by IHG

Hotels
•
Holiday Inn Express
8.6 (238 reviews)
1690 Rich Highway , Du Bois , US
+1 814-371-8900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly, helpful staff
Very clean rooms and property
Good breakfast with attentive attendant
Convenient location and easy highway access
Pool and hot tub
Comfortable beds
Efficient group check-in (rooms together)
Cons:
Incorrect location information for one booking resulting in unusable reservation and denied refund
Occasional grungy feeling on entry (first impression)

Categories

Cleanliness
9.7
Multiple reviews call rooms and property 'very clean' and 'extremely clean'; one guest noted a slightly grungy entry but room cleanliness is consistently praised.
Service
7.2
Many reviewers described staff as friendly, helpful and engaging (breakfast attendant noted), but a serious service failure was reported around incorrect location information and a denied refund, which significantly lowers this score.
Location
8
Several guests praised the convenient town/highway location and proximity to restaurants and stores; however one guest reported being given incorrect location details (major issue) which reduces the rating.
Room Quality
9.2
Beds and rooms described as very comfortable and clean; overall room quality is a clear positive across reviews.
Amenities
9
Pool, hot tub and general on-site amenities were highlighted positively; breakfast is available and well-regarded.
Value for Money
7.6
Most guests did not complain about price, but the severe complaint about being charged for an unusable reservation due to misinformation negatively impacts perceived value.
Food and Beverage
9.5
Breakfast is repeatedly described as good, with an engaged and helpful attendant—clearly a strong point for the property.
Overall Experience
8.6
Majority of stays were pleasant (friendly staff, clean rooms, good breakfast, convenient location), but the overall score is tempered by a significant booking/location error and refund dispute reported by one guest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Located just 3.1 km from Pennsylvania State University DuBois Campus, the Holiday Inn Express Hotel & Suites Dubois offers a prime location for visitors. Explore nearby attractions with ease.

Modern Amenities
Enjoy a comfortable stay with complimentary breakfast, free WiFi, and access to the indoor pool and fitness centre. Each guest room features a work desk, microwave, and cable TV for your convenience.

Nearby Attractions
Take a short drive to Laurel Mountain Winery or Beechwood Golf Course for a day of leisure. With a 24-hour front desk, our attentive staff is always ready to assist you.

Book your stay at Holiday Inn Express Hotel & Suites Dubois for a memorable and convenient experience.

Important information:

Please note that Hotel is under renovation till February 29, 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUJ

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 238 reviews
Cleanliness: 9.7
Service: 7.2
Location: 8
Room Quality: 9.2
Amenities: 9
Value for Money: 7.6
Food and Beverage: 9.5
Overall Experience: 8.6
A
Asia • couple • us
9
I would definitely stay here again! The staff was incredibly friendly and welcoming, and the breakfast was surprisingly
Pros:

It was perfectly located in town, away from the hustle and bustle but still close enough to easily access nearby stores, restaurants, and other attractions.

Cons:

Nothing

2026-10-30 • via Nuitee
A
Ana Paula • couple • us
10
Enjoyed the convenience of easy on/off highway with great breakfast!
Pros:

Clean and easy off highway for a quick stay to nearby destinations.

2026-10-15 • via Nuitee
T
Twila • solo_traveller • us
10
Mark
Pros:

Good place to stay and friendly stay
Thanks

2026-09-17 • via Nuitee
C
Casey • family_with_children • us
7
2026-09-11 • via Nuitee
L
Linda • couple • us
10
2026-09-08 • via Nuitee
J
Judson • solo_traveller • us
7
Very Good
Pros:

Very comfortable beds

Cons:

It felt a little grungy walking in

2026-09-03 • via Nuitee
W
Wells • solo_traveller • us
10
Pros:

Staff was helpful and kind. Breakfast was good, and the breakfast attendant was very helpful and engaging. Rooms were clean and comfortable.

2026-09-01 • via Nuitee
S
Shaik Abdul Rahman • extended_group • us
7
2026-08-20 • via Nuitee
L
Luigi • couple • us
9
2026-08-14 • via Nuitee
R
rossangelist • Family
2
Terrible and inconsiderate services.
Pros:

I had an extremely disappointing experience with this hotel and the customer service surrounding my reservation.

I never actually stayed at this hotel because I was told incorrect information about its location. During the booking call, I was informed that the hotel was only about 15 minutes from the previous location we had discussed. Based on that information, I agreed to the reservation. I didn’t learn the hotel’s exact address until I received the confirmation email after the call.

When I checked the address, I discovered the hotel was actually about 2.5 hours away, not 15 minutes. Because of this major misinformation, I was unable to use the reservation. The hotel never provided the lodging service I was charged for.

I contacted customer service and explained that I had agreed to the booking based on inaccurate information. Despite this, my refund request was denied after they claimed the location had been confirmed during the call. I also disputed the charge with my bank, but the dispute was denied as well.

I paid for a hotel stay that I could not reasonably use because I was given incorrect information about where the hotel was located. I believe customers deserve accurate information before being charged for a reservation, especially when the location is the deciding factor. I hope the company reviews how these situations are handled so future customers don’t experience the same issue.

2026-07-30 • via Tripadvisor
K
Kevin • family_with_children • us
10
2026-07-21 • via Nuitee
D
Denise • couple • us
7
2026-07-21 • via Nuitee
J
Jack • solo_traveller • us
10
2026-07-15 • via Nuitee
D
Debra • extended_group • us
10
Great pool and hot tub.Room was extremely clean and bed very comfortable. Staff are friendly and helpful. The breakfast
Pros:

Very clean , great location

Cons:

I had no complaints about anything here property nice outside and clean.

2026-07-12 • via Nuitee
C
Carolina • couple • us
8
2026-06-26 • via Nuitee
J
Jeilyneth • family_with_children • us
10
2026-06-17 • via Nuitee
H
Harriet A • couple • us
9
2026-06-15 • via Nuitee
L
Liona • couple • us
1
2026-06-12 • via Nuitee
H
Haitham • couple • us
10
2026-05-25 • via Nuitee
M
Mandy • couple • us
10
Very friendly and clean hotel
Pros:

Very clean. People were always around cleaning . The staff was very friendly. Everyone said good morning and have a good day !

2026-05-17 • via Nuitee