Holiday Inn Express & Suites Cheney by IHG

Hotels
•
Holiday Inn Express
8.7 (269 reviews)
111 Betz Road , Cheney , US
+1 509-235-1100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly, accommodating staff
Consistently praised breakfast and coffee
Good location near family/amenities
Ample parking
Good value for many guests
Cons:
Pool/hot tub cleanliness and maintenance issues
Thin walls / noise from neighboring rooms and video games
Occasional noisy AC units
At least one mention of being slightly expensive for the local market
Plastic dining (mentioned as a minor negative)

Categories

Cleanliness
8.6
Rooms and building described as very clean multiple times, though pool/hot tub had reported issues (bandaids, stains, heavy chemical odor) reducing the score slightly.
Service
8.9
Staff repeatedly called friendly and accommodating (retrieved and shipped a forgotten phone, helpful front-desk service), earning a strong score.
Location
8.8
Several reviews cited the location as perfect or close to family/amenities; generally convenient and well-located for guests.
Room Quality
8.6
Rooms noted as comfortable and spacious with good climate control, but occasional issues reported (thin walls with noisy neighbors, noisy AC units) temper the rating.
Amenities
8.8
Breakfast area and parking praised and clean pool/hot tub reported by some, but other reports noted pool/hot tub maintenance/cleanliness problems; overall positive with some inconsistencies.
Value for Money
8.2
Many guests felt it was good value and competitively priced, though at least one review said it felt a bit expensive for the local market.
Food and Beverage
8.9
Breakfast consistently described as good to excellent and coffee outstanding, providing a strong positive impression.
Overall Experience
8.8
Majority of reviews express satisfaction and willingness to return; generally very positive overall stay experience with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Located just a 20-minute drive from Spokane International Airport, the Holiday Inn Express & Suites Cheney offers easy access for travelers.

Modern Amenities
Guests can enjoy the indoor pool, 24-hour gym, and rooms equipped with a refrigerator, microwave, and flat-screen TV with complimentary satellite programming.

Business-Friendly Services
The hotel provides a business center with fax and photocopying services, catering to the needs of business travelers.

Book your stay at Holiday Inn Express & Suites Cheney for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Location

Guest Reviews

8.7
Based on 269 reviews
Cleanliness: 8.6
Service: 8.9
Location: 8.8
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.2
Food and Beverage: 8.9
Overall Experience: 8.8
G
Garrett • family_with_children • nz
7
Pros:

Easy stop over. Comfortable and clean. Beautiful artworks.

Cons:

Plastic dining. This appears to be standard in mid USA though.

2026-10-25 • via Nuitee
O
Opal • couple • us
10
2026-09-17 • via Nuitee
B
Beth • solo_traveller • us
10
2026-08-17 • via Nuitee
K
Kristina • extended_group • us
10
2026-08-10 • via Nuitee
E
Ericka • extended_group • us
10
2026-08-08 • via Nuitee
M
Morava • solo_traveller • us
7
Good enough
Pros:

Good breakfast and the room size is great.

Cons:

A little noisy and too expensive for a Cheney hotel. Still the best one in town though.

2026-08-07 • via Nuitee
L
luis • family_with_children • us
10
2026-08-07 • via Nuitee
L
Lee • couple • us
10
2026-08-02 • via Nuitee
N
Nicole Tatiana • solo_traveller • us
9
2026-08-02 • via Nuitee
O
Ott • solo_traveller • us
10
2026-07-23 • via Nuitee
C
Corey • solo_traveller • us
8
Good, but could have been better.
Pros:

How super clean the room and building was.

Cons:

Not being sandwiched in a room between people yelling at their video games and a room with kids. Didn’t help that the walls were paper thin and I could hear everything.

2026-07-20 • via Nuitee
K
Kristin • family_with_children • us
10
2026-07-20 • via Nuitee
K
Katherine • family_with_children • us
9
I really enjoyed staying at this location and would stay here again for comfort, convienece and accommodations.
Pros:

Very comfortable and clean rooms. Staff was very friendly and accommodating. Would love to stay here again when we come to visit family.

Cons:

The pool and hot tub were needing some cleaning/repair. There was heavy chemical use, causing eyes to burn when sitting in hot tub. Multiple bandaids floating in pool and pool bottom was very stained.

2026-07-16 • via Nuitee
B
Barbara J • couple • us
10
2026-07-15 • via Nuitee
R
Ray • couple • us
10
Loved it
Pros:

quite room. never running out of hot water. staff is friendly. good breakfast. close to many things. good value. lots of parking. good neighbor hood. Climate control worked well. Clean pool and Hot tub.

Cons:

I was happy with every thing I saw and did at this site. I have no complaints at this time. Left my Phone in room. Staff retrieved it had it in a box and sent out to me the next day. I have nothing to say to "What didn't you like"

2026-07-15 • via Nuitee
A
Alix • family_with_children • us
10
2026-07-11 • via Nuitee
D
Diana • couple • us
10
Pros:

Good Breakfast

2026-07-09 • via Nuitee
B
Barbara • couple • us
10
2026-07-04 • via Nuitee
Z
Zdeňka • couple • cz
10
2026-07-03 • via Nuitee
D
Deanna • family_with_children • us
10
Pros:

The location was perfect for my stay close to family. The room was very clean and comfortable.

2026-06-30 • via Nuitee