Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Hotels
•
Holiday Inn Express
9 (535 reviews)
3440 West Radio Drive , Florence , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Express check-in/check-out
Fax/photocopying
Hot tub/Jacuzzi
Heated pool
Salt-water pool
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly and courteous staff
Convenient location
Clean and well-maintained rooms
Cons:
Issues with breakfast quality
Some noise disturbances reported

Categories

Cleanliness
8.46
Generally clean, but specific issues with hair in the bathtub noted.
Service
9.93
Staff were consistently friendly and hospitable, with specific praise for front desk personnel.
Location
9.47
Convenient location, close to key areas and amenities.
Room Quality
8.42
Rooms were clean and comfortable, but some guests found beds hard and A/C noise was a concern.
Amenities
8.45
Had good offerings, but breakfast options could have been better.
Value for Money
9.41
Good value for the price, considering the overall experience.
Food and Beverage
8.46
Breakfast was acceptable, but there were issues with some food items.
Overall Experience
9.43
Overall very positive experiences noted, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:47

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a seamless stay with a 24-hour front desk, business center, and complimentary property-wide WiFi.

Relax and Unwind: Dive into relaxation with our indoor pool, fitness center, and hot tub - perfect for unwinding after a long day of travel.

Accessible Location: Situated just 11 km from Florence Regional Airport, ease of travel is guaranteed when you choose Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 535 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
M
MC • solo_traveller • ca
10
2026-04-16 • via Nuitee
R
Richard • family_with_children • ca
10
Pros:

Personnel courtois et propre

Cons:

Rien du tout.

2026-04-15 • via Nuitee
T
Tia • solo_traveller • us
9
2026-04-13 • via Nuitee
I
Ilona • family_with_children • us
10
2026-04-09 • via Nuitee
B
Brittany • family_with_children • us
10
2026-04-09 • via Nuitee
T
Theresa • couple • us
9
2026-04-06 • via Nuitee
P
PJ • family_with_children • us
10
Perfect saty for our family
Pros:

The staff was amazing !! From check in to check out and everything in between. The interactions were Top Notch and they made sure all of our needs were met and answered any questions without hesitation.

2026-04-06 • via Nuitee
M
Marylisa • couple • us
10
2026-04-05 • via Nuitee
E
Eccleston • family_with_children • us
10
2026-04-04 • via Nuitee
P
Paige • couple • us
8
2026-04-01 • via Nuitee
C
Charles Moon • extended_group • us
10
2026-03-28 • via Nuitee
B
Bobby • family_with_children • us
9
2026-03-28 • via Nuitee
M
MERT KARAKURT • extended_group • tr
9
2026-03-26 • via Nuitee
S
Stacy • solo_traveller • us
10
2026-03-23 • via Nuitee
L
L3129RCcatherinew • Family
10
Great experience in Florence
Pros:

Location, atmosphere and rooms were exceptional. We took a trip to Florida and stayed at Holiday Inns in Rocky Mount, Charleston and Savannah. Florence was by far the nicest.

2026-03-21 • via Tripadvisor
R
Roger • couple • us
9
Excellent
Pros:

Friendly, helpful Staff! Easy access. Coffee stand great idea! All around pleasant.

Cons:

Nothing

2026-03-17 • via Nuitee
P
Patricia • solo_traveller • us
8
Pros:

Staff was good. Breakfast was good.

Cons:

No dislikes.

2026-03-04 • via Nuitee
B
Barbaa • couple • us
9
2026-03-02 • via Nuitee
J
John • couple • us
10
Would stay against definitely
Pros:

Very nice rooms. Staff were very accommodating

Cons:

Pool needed some updating. Some lobby furniture needed replacing

2026-02-28 • via Nuitee
A
Angela • extended_group • us
10
My stay was exceptional!
Pros:

The staff was amazing! Each team member was friendly and helpful. The staff checked on my experience multiple times throughout my three day stay. There was a staff member available at the front desk at all times.

The property was in a good location, extremely clean, and comfortable. The breakfast offered a large variety of options and was the best I’ve ever had at any hotel! It was nice also to have fresh ground coffee available 24/7!

Overall my experience was 10/10!
Highly recommend!

2026-02-28 • via Nuitee