Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

Hotels
•
Holiday Inn Express
8.8 (134 reviews)
11825 Gateway Blvd W, El Paso, Texas, 79936 , El Paso , US
1-915-590-3200

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Conference space
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Internet access in public areas - high speed
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Review Highlights

Pros:
Friendly staff
Clean facilities
Excellent breakfast variety
Cons:
Maintenance needed in some rooms
Minor issues with bathroom facilities

Categories

Cleanliness
8.66
Overall sentiment is positive, room cleanliness mentioned positively in reviews.
Service
9.13
Staff is consistently described as friendly and attentive.
Location
8.97
Location was not specifically mentioned, assumed standard for this hotel tier.
Room Quality
8.62
Rooms were generally described as clean and comfortable.
Amenities
8.65
Fresh coffee and breakfast mentioned positively; otherwise standard amenities expected.
Value for Money
8.61
No specific complaints mentioned; assumed to be standard value for the quality offered.
Food and Beverage
8.66
Breakfast received a positive mention, variety appreciated by guests.
Overall Experience
9.13
Overall experience described positively with returning guests and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:56

Property Description

Recreational Opportunities
Indulge in the indoor pool, spa tub, or the 24-hour fitness center for a rejuvenating experience.

Dining and Breakfast
Savor treats from the snack bar/deli and enjoy a complimentary continental breakfast on weekdays and weekends.

Featured Amenities
Benefit from the business center, dry cleaning services, and conference space while enjoying free Wi-Fi and parking facilities.

Book now for an unforgettable stay at Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

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Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 8.66
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.13
L
Leticia • family
10
Pros:

Good breakfast! Nice hotel!

2025-10-13 • via Nuitee
R
Rieko • family
10
Pros:

Front desk staff were very friendly and helpful. We enjoyed the stay!

2025-09-21 • via Nuitee
P
Patricia • partner
10
Pros:

Staff were super friendly/attentive. Fresh coffee provided throughout the day.
Breakfast was good, a nice variety.

2025-09-14 • via Nuitee
S
Salvador • family
10
Pros:

Best place to be!

2025-09-13 • via Nuitee
E
Erika • family_with_children
10
Pros:

Staff was friendly

2025-09-07 • via Nuitee
P
Pete • partner
10
Pros:

Needed a little maintenance done around the room. Example: bath sprout needed attention, bathroom door needed attention, USB socket needed attention. Staff our friendly and rooms very clean! Breakfast was excellent. Had a great time staying there!! 😊👍

2025-09-02 • via Nuitee
R
ROBERTO
10
Pros:

Excellent

2025-08-18 • via Nuitee
M
Marisa
10
Great place, clean and friendly
Pros:

Facility is clean, staff is friendly, beds and pillows comfortable, suite was up to our standards. Only downside was, there was no mirror in our bathroom. No other suite of offer, so a discount was provided.

2025-08-04 • via Nuitee
M
Maribel
10
Pros:

The room was very clean.

2025-07-30 • via Nuitee
E
Enrique • family
10
Pros:

Already planning my next stay here!

2025-07-28 • via Nuitee
R
Rachel • family
10
Pros:

Great stay. Room was nice and comfortable.

2025-07-25 • via Nuitee
D
Derek • partner
10
Pros:

Great place to relax on a long trip

2025-07-14 • via Nuitee
J
Jesus
10
Returning!!
Pros:

Amazing very comfortable clean and quiet!!

2025-07-14 • via Nuitee
R
Rosa
10
Pros:

Great location!

2025-07-10 • via Nuitee
B
Britzia • family
10
Pros:

We had an amazing and restful night

2025-07-08 • via Nuitee
J
Jorge
10
Pros:

Very Quiet atmosphere

2025-07-04 • via Nuitee
L
Luz
10
Pros:

.

2025-06-30 • via Nuitee
N
Nancy • family_with_children
10
Pros:

Great customer service, clean very attentive they go above and beyond to help you

2025-06-22 • via Nuitee
W
William
8
Pros:

Do not park against the back wall in the parking lot. There is overspray from the sprinkler system that will cover your car overnight.

2025-06-22 • via Nuitee
R
Rashmikant
10
Pros:

Clean and calm.

2025-06-19 • via Nuitee