Holiday Inn Express Hotel & Suites Harriman by IHG

Hotels
•
Holiday Inn Express
8.8 (210 reviews)
1885 South Roane Street , Harriman , US
+1 865-295-0001

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
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Review Highlights

Pros:
Great location / mountain views
Friendly, helpful staff
Clean rooms
Comfortable rooms
Good parking and accessibility
Excellent value
Cons:
TV lacks streaming services (cable only)
Associates smoking near front entrance
Bathtub missing grab bars (safety concern)
Elevator was not working

Categories

Cleanliness
9.3
Multiple reviewers explicitly praised cleanliness: 'very clean', 'very clean and comfy', 'room was very clean and comfortable' — strong positive on cleanliness.
Service
9
Staff repeatedly described as very friendly and helpful, though one mention of associates smoking near the front entrance slightly detracts from an otherwise strong service impression.
Location
9.5
Several comments note an excellent, convenient location with great mountain views and proximity to events (e.g., close to a horse show) — clearly a standout.
Room Quality
8.6
Rooms are described as comfortable and clean, but one guest noted a safety concern (bathtub lacking grab bars), lowering the score slightly.
Amenities
7.5
Mixed feedback: parking and accessibility are positives, but issues include no streaming on the TV, an out-of-service elevator, and the bathtub safety omission — amenities are weaker overall.
Value for Money
9.2
Reviewers explicitly mention excellent value, making value for money a clear positive.
Food and Beverage
8.8
One reviewer noted 'Very Good. Plenty of variety,' indicating a positive experience with food/beverage offerings.
Overall Experience
8.5
Overall sentiment is very positive with multiple guests saying they'd return and describing the stay as great, while a few operational issues modestly lower the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location and Amenities
The Holiday Inn Express Harriman is situated just off Interstate 40, close to Roane Memorial Gardens. Guests can enjoy a daily hot breakfast, an indoor pool, free Wi-Fi, and in-room microwaves and refrigerators.

Relaxation and Fitness Options
Unwind in the on-site hot tub, stay active in the fitness centre, or host events in the 276 square feet meeting space. Suites offer extra room for added comfort.

Nearby Dining and Attractions
Adjacent to Cancun Mexican Restaurant and a short drive from Watts Bar Lake, the hotel is also conveniently located near Mt. Roosevelt State Forest. Book now for a memorable stay at Holiday Inn Express Harriman.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.8
Based on 210 reviews
Cleanliness: 9.3
Service: 9
Location: 9.5
Room Quality: 8.6
Amenities: 7.5
Value for Money: 9.2
Food and Beverage: 8.8
Overall Experience: 8.5
T
Terry • family_with_children • us
9
2026-10-31 • via Nuitee
L
Lima • couple • us
3
2026-10-19 • via Nuitee
D
Dana • family_with_children • us
8
2026-10-19 • via Nuitee
L
Lori • couple • us
10
2026-09-18 • via Nuitee
K
Karen • couple • us
10
2026-09-17 • via Nuitee
D
Drew • couple • us
10
I would definitely come back again!
Pros:

The location, staff, the parking, easily accessibility, and great views of the lovely mountains.

Cons:

Nothing, was great, clean, and comfortable!

2026-09-17 • via Nuitee
G
Genney • extended_group • us
5
2026-09-14 • via Nuitee
T
Travis • couple • us
10
2026-08-28 • via Nuitee
S
Samuel • family_with_children • us
9
Pros:

Great location, excellent value.

Cons:

I wish the tv had streaming services rather than just cable, but this is a nitpick and did not detract from my experience in any significant way.

2026-08-23 • via Nuitee
E
Elma • family_with_children • us
10
2026-08-03 • via Nuitee
R
Ronald • extended_group • us
10
Great!
Pros:

Convenient, friendly and clean

Cons:

Associates smoking outside close to the front entrance.

2026-07-22 • via Nuitee
D
Debbie • solo_traveller • us
9
Pros:

Very Good. Plenty of variety.

Cons:

Bathtub did not have grab bars in the back. Kind of dangerous.

2026-07-21 • via Nuitee
M
Melinda • couple • us
9
Pros:

Good

2026-07-20 • via Nuitee
A
amy • extended_group • us
8
2026-07-16 • via Nuitee
L
Lauren • solo_traveller • us
10
2026-07-02 • via Nuitee
B
Brooks • solo_traveller • us
10
Pros:

Everything

2026-06-26 • via Nuitee
B
Brooks • solo_traveller • us
10
2026-06-25 • via Nuitee
B
Brooks • solo_traveller • us
10
2026-06-25 • via Nuitee
W
Wendy • solo_traveller • us
10
Room was very clean and comfortable.
Pros:

Very clean and comfy. Staff was very friendly

Cons:

Nothing. It was great

2026-06-05 • via Nuitee
K
Koenig • solo_traveller • us
9
Pros:

The people

Cons:

The elevator, didn't work.

2026-06-03 • via Nuitee