Holiday Inn Express Hotel & Suites Harriman by IHG

Hotels
•
Holiday Inn Express
9 (291 reviews)
1885 South Roane Street , Harriman , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Rude front desk staff
Noise issues
Breakfast quality

Categories

Cleanliness
9.33
Multiple reviews praised the cleanliness of rooms and common areas.
Service
8.8
Staff was friendly and attentive, but one review mentioned a rude front desk staff.
Location
9.34
Several reviews highlighted the great location of the hotel.
Room Quality
8.79
Rooms were described as spacious and comfortable, but some noted noise issues.
Amenities
8.82
Facilities including coffee and breakfast were appreciated, though there were issues with the indoor pool.
Value for Money
9.28
Overall experience indicated good value for the quality of services provided.
Food and Beverage
8.33
Breakfast options were criticized, but some items were still enjoyed.
Overall Experience
9.3
Guests reported a lovely overall stay, with a strong inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:38

Property Description

Convenient Location and Amenities
The Holiday Inn Express Harriman is situated just off Interstate 40, close to Roane Memorial Gardens. Guests can enjoy a daily hot breakfast, an indoor pool, free Wi-Fi, and in-room microwaves and refrigerators.

Relaxation and Fitness Options
Unwind in the on-site hot tub, stay active in the fitness centre, or host events in the 276 square feet meeting space. Suites offer extra room for added comfort.

Nearby Dining and Attractions
Adjacent to Cancun Mexican Restaurant and a short drive from Watts Bar Lake, the hotel is also conveniently located near Mt. Roosevelt State Forest. Book now for a memorable stay at Holiday Inn Express Harriman.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 291 reviews
Cleanliness: 9.33
Service: 8.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
L
LaCresha • family_with_children • us
1
They don’t like African Americans.
Pros:

Nothing

Cons:

I didn’t like everything

2026-04-17 • via Nuitee
S
Stephanie • solo_traveller • us
8
2026-04-12 • via Nuitee
L
Lorri • couple • us
10
Exactly what we needed
Pros:

Everything

Cons:

Nothing

2026-04-06 • via Nuitee
C
Cassie • family_with_children • us
10
Home away from home.
Pros:

The property was fantastic, the staff was amazing, and even when things weren’t going as planned, staff made up for it tenfold.

2026-04-03 • via Nuitee
S
Shayla • couple • us
6
The rooms were adequate. Room was not ready when I checked in. When I got to room cleaning person was still in there.
2026-03-12 • via Nuitee
M
Mandy • family_with_children • us
10
Great overnight stay
Pros:

Nice big room and good size bathroom with soaps, shampoo and lotion provided. Pool was small, but fun. Breakfast was great! It was nice to have a snack room that you can buy extra snacks and drinks. Coffee station in room was great.

Cons:

Beds were too soft for me.

2026-03-09 • via Nuitee
J
James • extended_group • us
10
2026-03-03 • via Nuitee
B
Brandon • family_with_children • us
10
2026-01-25 • via Nuitee
R
Rosie • couple • us
8
Nice clean facility and employees were helpful and nice
Pros:

Not applicable

2026-01-19 • via Nuitee
V
Verena • extended_group • ch
9
2026-01-19 • via Nuitee
G
Glenda • couple • us
10
2026-01-19 • via Nuitee
P
Pamela • couple • us
10
Perfect for what we needed
Pros:

Location

Cons:

Nothing

2026-01-12 • via Nuitee
H
Haney • solo_traveller • us
10
2026-01-10 • via Nuitee
T
Tim • extended_group • us
10
Pros:

Room was clean with everything we needed

Cons:

Nothing. Everything was great

2025-12-31 • via Nuitee
V
Victor • solo_traveller • us
10
They need to use softener on towels. Felt like sandpaper
Pros:

The view and very clean

Cons:

Access to get to the hotel at night is not well lit and it’s a hill

2025-12-19 • via Nuitee
M
Matchen • solo_traveller • us
8
2025-11-23 • via Nuitee
N
Nomadic MOON • couple • us
8
Attentive staff and great location
Pros:

Love the location and the attentive staff. Great coffee and warm breakfast. The beds were comfy.

Cons:

We didn't sleep well because of all the noise ; from the loud buzzing from the fridge, loud bathroom vent, the water pump pressure ,closing & opening of doors from the other rooms or the traffic in the hallway.

2025-11-21 • via Nuitee
B
Brian Keith Phillips • couple • us
10
Pros:

The whole facility was nice

Cons:

At breakfast time the power was out and the breakfast bar was cold and the indoor pool was cold as well, other than that things was great

2025-11-10 • via Nuitee
C
Cassandra • family_with_children • us
9
I’d stay again and just eat breakfast somewhere else!
Pros:

Location and facilities was amazing!

Cons:

Breakfast. The orange juice was the best thing there. The food was not good and it was cold at 6am!

2025-11-08 • via Nuitee
T
Taylor • couple • us
10
2025-11-02 • via Nuitee