Holiday Inn Express Hotel & Suites Jackson - Flowood by IHG

Hotels
•
Holiday Inn Express
8.7 (398 reviews)
112 Ridge Way , Flowood , US
+1 601-992-7773

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms and comfy beds
Friendly, helpful staff
Convenient location near shopping and restaurants
Consistently good breakfast
Safe, well-lit property
Cons:
Recurring cleanliness and maintenance issues (stains, mildew smell, hair in bathroom)
Outdated fixtures (old toilet seat, loose elevator panel)
Some areas need cosmetic touch-ups and deeper cleaning
Occasional noise from toilets flushing
Guest reported not receiving invoice after checkout

Categories

Cleanliness
7.5
Mixed signals: many guests praised cleanliness (rooms, beds) but multiple comments report stains, visible wear, moldy/mildew smell on entry, hair in bathroom, and general need for deeper cleaning and touch-ups.
Service
9.4
Consistently positive: staff described as friendly, helpful and accommodating; front desk service highlighted several times despite some minor operational issues (invoice not received).
Location
9.2
Strongly positive: many reviews cite a convenient, safe location close to shopping and restaurants.
Room Quality
8
Generally comfortable (comfy beds, clean rooms) but some rooms are outdated and in need of cosmetic fixes (old toilet seat, worn areas, loose panels).
Amenities
9
Positive mentions of amenities, particularly that the room amenities and property upkeep for common areas were appreciated by several guests.
Value for Money
8.7
Standard quality for this hotel tier (not directly mentioned in reviews).
Food and Beverage
9
Breakfast received repeated praise (described as great, better than other locations, and consistently good).
Overall Experience
8.8
Overall positive experience for most guests (words like 'great', 'perfect', 'fabulous'), tempered by cleanliness and minor maintenance issues for a subset of stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Outdoor Pool and Free Wi-Fi Access
Enjoy a refreshing dip in our outdoor pool or stay connected with our complimentary Wi-Fi access throughout the property.

Convenient Amenities
Relax in rooms equipped with a cable TV, microwave, refrigerator, and work desk. Take advantage of our fitness center, business center, and laundry facilities during your stay.

Nearby Attractions
Explore popular destinations such as The Refuge Golf Course, LeFleur's Bluff State Park, and the Mississippi Museum of Natural Science, all just a short distance away.

Experience comfort and convenience at Holiday Inn Express Jackson - Flowood. Book your stay now for a memorable trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAN

Location

Guest Reviews

8.7
Based on 398 reviews
Cleanliness: 7.5
Service: 9.4
Location: 9.2
Room Quality: 8
Amenities: 9
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 8.8
T
Tiffany • couple • us
10
2026-10-29 • via Nuitee
M
Martin • family_with_children • us
10
Pros:

Location, the room and the amenities

2026-10-27 • via Nuitee
S
Sherry • couple • us
10
2026-10-26 • via Nuitee
M
Marilena • family_with_children • it
8
Cons:

Al mio check out mi e' stato detto che avrei ricevuto la fattura del mio soggirno via e-mail ma non ho rivevuto nulla. E' possibile richiedere di inviarla a [email protected]?

2026-10-23 • via Nuitee
M
Mikki • family_with_children • us
9
The room was clean and in an area we could enjoy shopping and dining. I would stay here again.
Pros:

Location was close to shopping and restaurants.

2026-10-13 • via Nuitee
V
Vickie • couple • us
10
We arrived late and didn’t get up in time for breakfast. Overall our stay was very good. Even though we missed breakfast
Pros:

The property was in a safe location, well lit and well maintained.

2026-10-12 • via Nuitee
D
Donna • solo_traveller • us
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-10-12 • via Nuitee
J
James • couple • us
8
2026-10-08 • via Nuitee
S
Sylvia • extended_group • us
5
2026-10-07 • via Nuitee
K
Krysta • extended_group • us
10
Great
Pros:

Friendly staff, clean

2026-09-16 • via Nuitee
J
Jessica • family_with_children • us
7
I was overall satisfied but would like to see the place cleaned up I actually stayed here two years
Pros:

The breakfast was was good the area could've been a little more clean for seating

Cons:

Clean up some. the whole place needs to be cleaned up some just in general. It doesn't give you a clean feel. the elevators, the floors, the tables in the lobby, they all have stains or spots or marks on the elevator walls and the floors. just doesn't feel clean or look clean. Staff is extremely friendly and helpful but the facilities need assistance.

2026-09-16 • via Nuitee
S
Seneka • solo_traveller • us
10
Pros:

Clean and staff checks on you making sure everything was working out

Cons:

No comment

2026-09-11 • via Nuitee
G
Gregory • couple • us
4
2026-09-02 • via Nuitee
S
Steve • couple • us
9
2026-08-29 • via Nuitee
B
Brian • solo_traveller • us
8
Pleasant
Pros:

Breakfast was better than other Holiday Inn Expresses. I feel like they should all offer the same Breakfast

2026-08-26 • via Nuitee
C
Cassandre • extended_group • us
10
My grandbaby was airlifted to UMMC children’s right after birth so that’s why we were there. The hotel was very clean, r
Pros:

Very clean and the beds were very comfy!!

Cons:

Honestly nothing! It was very clean and the staff was very nice.

2026-08-24 • via Nuitee
P
Peter • family_with_children • us
10
2026-08-19 • via Nuitee
H
HARRY • couple • us
9
2026-08-14 • via Nuitee
H
Herman • solo_traveller • us
10
2026-08-14 • via Nuitee
C
Cinnamon • solo_traveller • us
8
Pros:

The room was clean.

Cons:

The hotel was quite outdated and clearly needed a few touch-ups throughout. Most of these were cosmetic, but a simple fix would have been to change the toilet seat which appeared several years old and needed to be replaced.

2026-08-12 • via Nuitee