Holiday Inn Aberdeen West by IHG

Hotels
•
IHG
8.6 (119 reviews)
Westhill, Westhill, Scotland, AB32 6TT , Westhill , GB
44-1224-270300

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Picnic area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Food quality
Cleanliness of certain amenities
Expensive for basic experience

Categories

Cleanliness
8.01
Clean but some items mentioned were grubby or not well maintained.
Service
9.48
Staff were friendly and helpful, providing good assistance.
Location
9.32
Excellent location for onward journeys.
Room Quality
8.97
Room was comfortable and clean.
Amenities
9
Good amenities including free snacks and breakfast.
Value for Money
7.96
Expensive for a basic experience, but quality of stay was good.
Food and Beverage
7.01
Food was basic and unappealing, with limited options.
Overall Experience
9.08
Overall a pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:11

Property Description

Recreation Amenities and Dining Options
Indulge in the fitness center and terrace, dine at Luigis Restaurant, or enjoy 24-hour room service and refreshing drinks at 2 bars/lounges.

Modern Features and Services
Benefit from free Wi-Fi, concierge services, wedding services, a business center, and event spaces with conference facilities and meeting rooms.

Comfortable Stay with Nearby Attractions
Stay in one of the 86 guestrooms with complimentary wireless internet, flat-screen TVs, and proximity to attractions like Brimmond Hill Country Park and Garlogie Hall.
With a stay at Holiday Inn Aberdeen West, an IHG Hotel, book now for a luxurious experience near Aberdeen Airport!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 119 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.32
Room Quality: 8.97
Amenities: 9
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 9.08
R
Richard
6
Pros:

Good parking

2025-10-12 • via Nuitee
A
Antonio • partner
10
Pros:

Good service and excellent breakfast

2025-10-07 • via Nuitee
E
Ernest
10
Pros:

Clean

2025-09-19 • via Nuitee
V
Vicky
4
Pros:

Food was terrible- so basic. Chicken tenders were just frozen chicken nuggets you’d see on the kids menu. Bath plug was stuck and broken and was filthy. Shower head also really grubby. Very expensive for a very basic hotel.

2025-09-02 • via Nuitee
S
Shona
8
Delayed check in
Pros:

Check in was not great as the hotel did not have the booking through properly and took a while it was sorted eventually by the receptionist who was very nice

2025-08-30 • via Nuitee
D
DEBBIE • family
8
Pros:

Could be better but good for a weeks stay and bathroom floors are very slippery for someone with mobility issues and poor balance staff are friendly

2025-08-30 • via Nuitee
M
Mona
10
Pros:

Staff and welcoming hotel was clean. Breakfast was excellent!

2025-08-26 • via Nuitee
J
John
10
Pros:

Very friendly and welcoming staff. Room was very comfortable and clean and had an iron and ironing board in the wardrobe.

A great hot breakfast, which was buffet style. Arriving back very late from a wedding reception, snacks were available near the front desk. The location of this hotel is excellent for onward journeys and there is good parking. I would stay here again.

Happy to recommend a stay here.

2025-08-03 • via Nuitee
H
Hardeep • family
10
Pros:

Very good

2025-07-18 • via Nuitee
A
A
10
perfect
Pros:

perfect

2025-07-12 • via Nuitee
C
Christopher
4
Pros:

I booked this hotel as it had a fit was centre. Upon arrival I was informed it was out of order, no mention on the booking page.
Key card didn’t work and was stuck outside my room for 20 minutes.

2025-06-16 • via Nuitee
M
Mark
8
Pros:

All good

2025-06-13 • via Nuitee
R
Robert
10
Pros:

Unfortunately we had a family crisis and we could not stay at the hotel

2025-06-02 • via Nuitee
G
graham • partner
6
Pros:

Overall the hotel is very good and the restaurant for dinner and breakfast is okay too. A few niggles the hotel need to sort out. Only one of the 2 lifts were working and the lift displays on the floors didnt work either. There was no notice to say that one of the lifts didnt work. The literature states the bar is open until 12pm, yet when we returned from a night at the theatre at 10:45 and fancied a drink to unwind the bar was closed and reception told us it closed early. We were offered room service but I dont want to drink in the hotel room alone. Also I had to wait 15 minutes for scrambled eggs to be replenished at breakfast, and had made staff aware it had run out.
Niggles but it dies affect your overall opinion.

2025-06-02 • via Nuitee
R
Roxanne • friends
10
Pros:

This was a very nice place to stay. Outside of the city center, it’s quiet, just across the street from shops. It was very convenient for day trips outside of town.

2025-05-31 • via Nuitee
C
CRAIG
10
Pros:

Work stay

2025-05-30 • via Nuitee
R
Rakeish
10
Highly recommended
Pros:

Great place to stay, good location, service and facilities.

2025-05-25 • via Nuitee
M
Melissa
10
Pros:

Ample and easy parking. Comfortable bed. We had dinner and breakfast in the restaurant and both were good. It was Easter sunday and they had an easter bunny giving out easter eggs to the kids which was a nice touch.

2025-05-08 • via Nuitee
S
Shannon
8
great
Pros:

Easy to find, great location - ease to the airport and tram into the city

2025-04-29 • via Nuitee
M
Mark
4
Pros:

Nice staff, friendly and helpful but people making noise late on/early hours spoiled it.

Room ok bit drab. Bit dry

Not sure I'd stay there again

2025-03-23 • via Nuitee