Holiday Inn Express & Suites East Amarillo by IHG

Hotels
•
IHG
8 (140 reviews)
9401 I-40 E, Amarillo, Texas, 79118 , Amarillo , US
1-806-335-2500

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Wheelchair accessible
Fitness facilities
Free breakfast
Internet access in public areas - high speed
Smoke-free property
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty bathroom
Check-in service issues

Categories

Cleanliness
6.33
There was a dirty bathroom and mold present.
Service
7.8
Some service issues were noted during check-in regarding reservation.
Location
9.34
The hotel is conveniently located with easy access to restaurants.
Room Quality
7.29
Beds were noted as too high for shorter individuals.
Amenities
8.32
The property has an EV charger, but it was not operational.
Value for Money
8.28
Value seemed suitable compared to similar hotels.
Food and Beverage
8.33
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.3
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:36

Property Description

Indulge in Modern Comforts
Featuring an indoor pool and fitness center, Holiday Inn Express & Suites East Amarillo offers a refreshing stay for guests. Start your day with a complimentary buffet breakfast before exploring nearby attractions like Kwahadi Kiva Indian Museum and American Quarter Horse Association.
Convenient Amenities
With a business center, dry cleaning services, and a 24-hour front desk, your needs are always met. Enjoy free self-parking and stay connected with complimentary Wi-Fi and cable TV in the 69 well-equipped guestrooms.
Explore Nearby Attractions
Conveniently located near various museums and sports venues, this IHG Hotel provides easy access to Amarillo's top destinations. Book now for a seamless blend of comfort and convenience.

Important information:

  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 140 reviews
Cleanliness: 6.33
Service: 7.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.3
M
Melanie
2
Good room; poor management
Pros:

The room was clean and the bed was comfortable. Breakfast was okay. The biggest issue we had arriving at midnight was the lack of the hotel desk clerk. I waited 30 minutes for someone to appear. I gathered that she was called in last minute and she did a great job jumping in the get me and the three other parties waiting checked in. This, however, shows poor management. Not likely to stay at this location again.

2025-10-11 • via Nuitee
B
Benny • family
10
Pros:

Nice room

2025-10-09 • via Nuitee
R
Robert
10
Pros:

Room is cool

2025-09-26 • via Nuitee
J
Javier • partner
10
Pros:

The bed and pillows were better than usual compared to Hampton Inn and other more pricey options.

2025-09-12 • via Nuitee
M
Mary
10
Great Hotel in Amarillo Texad
Pros:

Our only problem is we are both nearly 70 and your beds are to high for short people to get in and out of. The vacuuming was good except in the corners. I guess housekeeping did not move chair to vacuum there. The only reason we saw it was because we had to move the chaise to stand on to get into the bed.

2025-09-05 • via Nuitee
D
Dale
6
Pros:

Dirty bathroom. Bathtub stopper completely missing. Ask for rubber stopper told they didn’t have any. Mold in bathroom.

2025-09-04 • via Nuitee
D
Deidrick
8
Pros:

I like the location.

2025-08-20 • via Nuitee
H
Holly
10
Pros:

We booked last minute on a road trip and loved the convenience, safe parking lot, and accessibility to restaurants that are walking distance. It’s very clean and the staff has been very friendly.

2025-08-07 • via Nuitee
D
Danny
4
Room okay, Employees need training!
Pros:

Employees screwed up and charges my employees $600+ each on their incidental debit cards. When they went to check in they claimed we had no reservation - it was pre-paid from Hotels.com.

2025-07-14 • via Nuitee
H
Haylie • family
8
Pros:

This property has an EV charger, but it didn't work.

2025-07-09 • via Nuitee
A
Ashley • family_with_children
10
Pros:

Had a great stay and night sleep with my family here!

Bed and pillows were great and the AC was amazing and kept the room nice and cold.

2025-07-07 • via Nuitee
L
Leroy
10
Pros:

Excellent

2025-07-03 • via Nuitee
L
Leroy
10
Pros:

Good staff

2025-06-25 • via Nuitee
H
Hans
6
Pros:

The towels were paper thin and barely big enough for a toddler!

2025-06-24 • via Nuitee
F
Florence • family
10
Pros:

Great rooms and customer Service

2025-06-20 • via Nuitee
M
Marianne • partner
2
Pros:

Loose tub grab bar slick tub drain not covered faucet loose mold bottom outside of tub mold back of sink uncovered exhauat fan in bath no black out shade hvac cord plug no cover plate rude manager.

2025-06-06 • via Nuitee
A
Alice
10
Pros:

Clean, spacious and comfortable

2025-05-29 • via Nuitee
C
Catherine
8
It was good
Pros:

Check in was good. My stay was short, basically just slept and showered here then left very early, but the room was comfortable and adequate for my short stay.

2025-05-22 • via Nuitee
A
Amber
10
Good place to stay
Pros:

The staff was friendly and welcoming when we arrived. The room was clean and beds were very comfortable.

2025-05-02 • via Nuitee
D
David
10
Pros:

Fantastic stay!

2025-04-21 • via Nuitee