Holiday Inn Express Hotel & Suites Tappahannock by IHG

Hotels
•
Holiday Inn Express
8.5 (342 reviews)
1648 Tappahannock Boulevard , Tappahannock , US
+1 804-445-1200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Clean/comfortable rooms (many guests)
Great/amazing breakfast (frequent praise)
Good location
Comfortable rooms and good in-room TV/temperature control
Cons:
Bathroom cleanliness issues (hair, mold, grout damage)
Room maintenance problems (broken door lock, bathtub drain issues, taped shower soaps)
Ice machines out of order
Stale or expired breakfast items reported by some
Parking/lot access and limited parking for large vehicles
Thin/scratchy towels and some broken blinds

Categories

Cleanliness
7
Mixed reports: several guests praised cleanliness, but multiple strong complaints about dirty bathrooms, hair on floors/beds and mold/grout issues lowered the score.
Service
9.7
Consistently positive: staff repeatedly described as friendly, helpful and accommodating (desk staff and food attendant singled out).
Location
9
Mostly positive: multiple mentions of a great location, though a few guests noted parking/lot access was awkward or off-site.
Room Quality
7.5
Mixed condition: several guests found rooms comfortable (good TV, temperature control), while others reported worn fixtures, taped shower soaps, improperly made beds, door lock and bathtub drain problems.
Amenities
8.8
Generally good: breakfast and in-room amenities often praised; specific amenity issues reported (ice machines out, small pancake portions, thin towels, some broken blinds).
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
8
Mixed feedback: many guests loved the breakfast (called great/amazing), but a few reported stale items and out-of-date yogurt on at least one occasion.
Overall Experience
9.5
Overall positive stay for most guests — friendly staff, comfortable rooms and good breakfast — despite notable isolated cleanliness and maintenance complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Indulge in Relaxation and Convenience

Luxurious Accommodations: Each room at the Holiday Inn Express Hotel & Suites offers modern amenities such as a flat-screen TV, refrigerator, and microwave, ensuring a comfortable stay in tastefully decorated surroundings.

Wellness and Business Facilities: Stay active in the fitness center, take advantage of business services, and keep your wardrobe fresh with on-site laundry facilities.

Explore and Unwind: Conveniently located near the Rappahannock River and local museums, as well as attractions like Belle Mount Vineyards and Hobbs Hole Golf Course, our hotel is the perfect choice for both leisure and business travelers.

Book your stay now at the Holiday Inn Express Hotel & Suites for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 342 reviews
Cleanliness: 7
Service: 9.7
Location: 9
Room Quality: 7.5
Amenities: 8.8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
C
Cherie • family_with_children • us
7
Decent hotel, decent price.
Pros:

Comfy bed.

Cons:

Fair to middling breakfast. Threat to cancel my reservation if I didn't provide a new card authorization, after repeatedly communicating we would pay upon check in. We had 2 rooms reserved, our other party checked in earlier, paid for their room, assured staff we were arriving, just later. Thanks to one employee, all ended up ok!

2026-11-04 • via Nuitee
M
Michael • couple • us
10
2026-11-04 • via Nuitee
J
Joe • extended_group • us
7
Over all it was good
Pros:

Close to shopping and eating

Cons:

Bathroom needed more attention.

2026-11-04 • via Nuitee
K
Kunkler • family_with_children • us
8
Pros:

Staff very friendly

Cons:

Ice makers broken

2026-11-02 • via Nuitee
D
Destiny • couple • us
10
2026-10-26 • via Nuitee
R
Robert • solo_traveller • us
10
2026-10-19 • via Nuitee
S
Sheila • couple • us
10
2026-10-15 • via Nuitee
R
Richard • solo_traveller • us
3
I will never stay at this location again
Pros:

The air-conditioning worked well

Cons:

The continental breakfast was stale bagels couldn’t even chew them. They were so hard. The cereal was stale. The yogurt was out of date. The bathroom was not clean, had hair all over the floor mold in between the grouts big chunks of porcelain out of the tub. It was hair in the bed.

2026-10-15 • via Nuitee
S
Sherill • couple • us
6
I would probably not choose to stay here again. It seems like they don’t have the money to keep it up or don’t have any
Pros:

The staff was very friendly and accommodating

Cons:

The room was very worn out. The shower soaps were hung on the wall with blue tape, the sheet was not put on the bed properly.

2026-10-13 • via Nuitee
B
beach • solo_traveller • us
8
Pros:

Very nice stay, lovely and comfortable rooms

Cons:

Both ice machines were out of order

2026-10-13 • via Nuitee
M
Marvin • couple • us
10
We enjoyed our stay very much
Pros:

The location was great and the gentleman attending to the food was very efficient and friendly.

Cons:

Can’t think of anything

2026-10-12 • via Nuitee
S
Shirley • solo_traveller • us
10
GREAT!
Pros:

Clean, comfortable, great size TV, temperature controlled room great, great breakfast, the desk girl was amazing.

Cons:

The door lock has a hard time working correctly when trying to get into room 108.

2026-10-12 • via Nuitee
S
Shirley • solo_traveller • us
9
GREAT!
Pros:

The breakfast was great!
The room was so comfortable.

Cons:

I was in room 217. The bathtub needs its drain fixed. Water backs up over an inch in the tub when taking a shower.

2026-10-12 • via Nuitee
D
Douglas • couple • us
10
Pros:

N/A

Cons:

N/A

2026-09-15 • via Nuitee
A
Angela • family_with_children • us
8
2026-09-10 • via Nuitee
S
Stephen • couple • us
6
It was clean and the stuff were friendly and the coffee was good
Pros:

Friendly and helpful front desk staff

Cons:

The toilet that wouldn't stop running all night, the window blinds that were broken but at least we were able to darken the room for sleep. In the morning People going to the lobby and "breakfast" room in their Pajamas. Do they live in the hotel!?? Bath towels thin and very scratchy

2026-09-07 • via Nuitee
B
Barbara • solo_traveller • gb
9
2026-09-01 • via Nuitee
T
Tyeva • couple • us
10
Perfect
Pros:

This property was phenomenal. Friendly staff, beautiful rooms, great breakfast

Cons:

I didn’t like that I couldn’t get a lake check out but it was understandable

2026-08-17 • via Nuitee
J
james • couple • us
10
2026-08-17 • via Nuitee
K
Katrina • solo_traveller • us
10
Great
Pros:

The cleanliness and how personable the staff were.

Cons:

Live it all

2026-08-14 • via Nuitee