Holiday Inn Express Hotel and Suites Natchitoches by IHG

Hotels
•
Holiday Inn Express
8.5 (223 reviews)
5137 University Parkway , Shamard Heights , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Perfect location
Cons:
Cleanliness issues
Room quality inconsistent

Categories

Cleanliness
6.5
The bathroom had a moldy smell and chemical odors that were not addressed properly.
Service
9.5
Staff was friendly and accommodating, although there were issues with check-in and training.
Location
9.5
The location was perfect and convenient for guests visiting the university.
Room Quality
7.5
Some complaints about room conditions, including stains and broken fixtures.
Amenities
8.5
Good breakfast and nice pool, but some amenities were not functioning properly.
Value for Money
9
Generally good but some felt it was overpriced during festival times.
Food and Beverage
8.5
Good breakfast options but some items were unavailable.
Overall Experience
9
Mixed feelings due to room issues, but generally a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:27

Property Description

Convenient Location: Nestled between Alexandra and Shreveport in Natchitoches, Louisiana, our hotel offers the perfect blend of tranquility and accessibility.

Comfortable Accommodations: Relax in our guest rooms equipped with a microwave, coffee maker, and small fridge. Wind down while watching your favorite shows on the TV with cable channels.

Amenities Galore: Stay productive at our fully-equipped business center, or unwind at the fitness center and outdoor pool.

Experience the best of Natchitoches with Northwestern State University just a 5-minute drive away and the Natchitoches Historic District within 2 miles. Book your stay at Natchitoches Holiday Inn Express today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 223 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9
P
philippe • solo_traveller • fr
10
Pros:

Tout était parfait

2026-05-05 • via Nuitee
G
Gael • couple • fr
9
2026-04-24 • via Nuitee
C
COREY • solo_traveller • us
9
We enjoyed our stay! We will be back
Pros:

Easily accessible, comfy beds, great staff. Loved the dove body products in the bathrooms and the option of a pull out couch for the kids.

Cons:

Bathroom could have been a little cleaner or updated.

2026-04-20 • via Nuitee
K
Kathleen • family_with_children • us
10
The facility was clean and comfortable, staff was friendly, breakfast was very good
Pros:

breakfast was very good

2026-04-20 • via Nuitee
T
terry • couple • gb
10
Great stay
2026-03-23 • via Nuitee
D
David • family_with_children • us
10
Excellent Stay and Great Service from Staff
Pros:

NA

Cons:

Limited TV selections and Limited toiletries for purchase

2026-03-23 • via Nuitee
D
Donnie • family_with_children • us
10
2026-03-20 • via Nuitee
C
Charles • extended_group • us
10
2026-03-16 • via Nuitee
K
Kyle • family_with_children • us
10
2026-01-29 • via Nuitee
M
Mike • family_with_children • us
2
Very disappointed
Pros:

Being not far from where I had to go

Cons:

Somebody left dirty dicks under my blanket, because they maid was to lazy to change the bed linens 😡😡😡

2026-01-27 • via Nuitee
K
Kirk • extended_group • us
10
Great
Pros:

Clean

Cons:

Nothing

2026-01-21 • via Nuitee
C
Catherine • couple • us
8
2026-01-19 • via Nuitee
N
Nick • couple • us
10
Great place to stay - easy reach of anything
Pros:

Excellent location, clean and tidy. food was excellent - would stay there again. Great staff

2026-01-06 • via Nuitee
J
John • solo_traveller • us
10
2026-01-01 • via Nuitee
C
Cristina • couple • us
5
2025-12-29 • via Nuitee
C
Carlean • family_with_children • us
10
2025-12-21 • via Nuitee
I
irvin • couple • us
10
Pros:

The shower and the bed.

Cons:

Paid a more due to the festival

2025-12-18 • via Nuitee
W
Wanda • couple • us
3
Never would stay at this place again.
Pros:

Nothing.

Cons:

Upon check in I was put in a room I did not book. I asked the front desk why my booking was different . Her response was well we have trouble with Booking. Com doing that. I asked to be moved to the correct room and she stated the hotel was full and they could not fulfill my request but maybe the manager in the am could.
The manager did move us to the correct room I booked with absolutely no hassle.

2025-12-16 • via Nuitee
A
Angela • solo_traveller • us
10
One of the best
Pros:

Clean, very comfortable and great breakfast

2025-12-08 • via Nuitee
B
BARTHE • couple • fr
7
2025-12-04 • via Nuitee