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Facilities
Property facilities
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Electric bicycle charging station
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Holiday Inn Express Poole is ideally situated just a short walk from Poole's ferry port and rail station, making travel connections a breeze. Explore the vibrant restaurants of Poole Quay and enjoy the stunning natural harbor, all within close proximity.
Modern Amenities
Experience comfort in our en-suite contemporary rooms equipped with all the essentials for a relaxing stay, including Freeview TVs, power showers, and blackout curtains. Stay connected with free WiFi throughout the hotel and start your day right with a delicious breakfast buffet.
Entertainment and Convenience
Take advantage of our 24-hour reception, on-site restaurant, and stylish lounge and bar area featuring Sky Sports. Whether you're here for business or leisure, our modern meeting rooms cater to your needs. With attractions like the Lighthouse theatre and Dolphin Shopping Centre nearby, there's always something to explore.
Book your stay at Holiday Inn Express Poole for a memorable and convenient experience.
Holiday Inn Express Poole offers car parking at the rear of the hotel, which is monitored by an external company. Parking is charged per night and guests are required to enter their car registration details on arrival.
Please note that all rooms are cleaned as per IHG Clean Promise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.
Location
Guest Reviews
Lovely staff
Parking a bit of an issue
Clean
Good location and parking. Very good value.
No furniture with drawers in the room. Breakfast good for the price although scrambled eggs poor quality.
It was clean and cosy
My room was noisy with noise from the outside area and the staff member was quite rude upon my arrival
Friendly and helpful staff. Good choice at breakfast. Room clean and comfortable.
Only slight negative was the dinner menu - felt it was limited on healthy options.
Room was adequate.
Bed was too hard.
Friendly staff, great location
Nothing
Great location
No working television in the room. Having to pay for parking
Friendly staff
A bit of a walk to get to the town, in very heavy downpours.... Not your fault the weather was crap 🙄
The staff were friendly although we were lied to by one member of staff who told us we were being upgraded. The breakfast was good.
We were initially pleasantly surprised with our room - it was large with a small sofa and had tea/coffee making facilities, however, the walls were very thin and we could hear the couple next door talking to each other. Then, just before 6am, we heard doors banging every minute or so and this went on for hours. When we went down for breakfast, we worked out that we must have been above the kitchen.
We then asked politely if it was possible for us to move to a different room for our 2nd night. The lady at the desk was very helpful and, after some searching on the system, said she would move us to an upgraded room on the floor above and on a different side of the hotel. We repacked our belongings and left it with the hotel staff to move our cases to the new room. When we returned to the hotel in the early evening, we went to our new room which was smaller than our original one (despite supposedly being an upgrade) and found that the Aircon/heating wasn't working and there was a massive draft through the windows which was enough to make the heavy curtains move. There was a moderate breeze outside but it sounded like a hurricane as the wind howled and whistled through the ill-fitting window.
All in all, 2 poor night's sleep and very poor value for money at a hotel chain which I had previously trusted.
Do yourselves a favour and stay at the Travelodge (less than half the price) where some friends stayed and had no problems at all.
Very smart, great location, very. Lean, nice staff, good breakfast
Nothing
The location and easy to find, the welcoming atmosphere and friendly staff
The bathroom was very small and I am glad I am a small person!
No evening meals available despite reception staff stating that there was evening food available but only toasties and pizza were available
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