Holiday Inn Express Poole by IHG

Hotels
Holiday Inn Express
8.2 (2347 reviews)
Walking Field Lane , Poole , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Limited room storage
Hidden parking fees

Categories

Cleanliness
7.66
Multiple reviews mentioned cleanliness, but some noted dusty areas and lack of hot water.
Service
9.13
Staff were frequently described as friendly and helpful, providing good service.
Location
9.17
Location received praise for its convenience to nearby venues and attractions.
Room Quality
7.12
Several reviews pointed out issues with room preparation and inadequate storage for clothing.
Amenities
7.65
Comments on limited amenities and inadequate breakfast options.
Value for Money
8.11
While some considered it good value, hidden costs like parking and variable room quality lowered perceptions.
Food and Beverage
8.16
Breakfast was generally well-reviewed, though some suggested a wider choice.
Overall Experience
8.63
Overall positive experiences with a mix of comments reflecting both highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Convenient Location
Holiday Inn Express Poole is ideally situated just a short walk from Poole's ferry port and rail station, making travel connections a breeze. Explore the vibrant restaurants of Poole Quay and enjoy the stunning natural harbor, all within close proximity.

Modern Amenities
Experience comfort in our en-suite contemporary rooms equipped with all the essentials for a relaxing stay, including Freeview TVs, power showers, and blackout curtains. Stay connected with free WiFi throughout the hotel and start your day right with a delicious breakfast buffet.

Entertainment and Convenience
Take advantage of our 24-hour reception, on-site restaurant, and stylish lounge and bar area featuring Sky Sports. Whether you're here for business or leisure, our modern meeting rooms cater to your needs. With attractions like the Lighthouse theatre and Dolphin Shopping Centre nearby, there's always something to explore.

Book your stay at Holiday Inn Express Poole for a memorable and convenient experience.

Important information:

Holiday Inn Express Poole offers car parking at the rear of the hotel, which is monitored by an external company. Parking is charged per night and guests are required to enter their car registration details on arrival.

Please note that all rooms are cleaned as per IHG Clean Promise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.

Location

Guest Reviews

8.2
Based on 2347 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
C
Christina family_with_children gb
10
Amazing service
Pros:

Clean, friendly staff and amazing breakfast

Cons:

We liked it

2026-07-25 via Nuitee
H
HARJIT DHESI couple gb
10
Lovely accommodation and stay
Pros:

Lovely breakfast and location

2026-07-25 via Nuitee
J
jill solo_traveller gb
1
2026-07-25 via Nuitee
J
John family_with_children gb
10
Excellent
Pros:

Scrambled egg

Cons:

No fried eggs

2026-07-25 via Nuitee
A
Ali family_with_children gb
1
Cons:

Staff not accomodating.

2026-07-25 via Nuitee
C
Colvin solo_traveller gb
10
Pros:

Comfortable kind staff good food

Cons:

Scrambled wgg very mushy

2026-07-25 via Nuitee
S
Steven couple gb
10
Fantastic location, food was ok.
Pros:

Clean and couldn’t fault it the air con was a blessing.
Taxi service to the quay was about £7 which was great.

Cons:

Beer range could have been better and tv in bar lounge could more than just news.

2026-07-25 via Nuitee
O
Oluseye solo_traveller gb
8
2026-07-25 via Nuitee
A
Andrew family_with_children gb
8
Very pleasant stay
Pros:

The reception was open late and booked us in very quickly and efficiently. The breakfast was wholesome and the dining area very pleasant.

Cons:

I do not like there not being the option of a bath.

2026-07-24 via Nuitee
L
Lucy family_with_children gb
6
Its a room with a good location for the car ferry
Pros:

Handy for the car ferry

Cons:

Breakfast very average.

2026-07-24 via Nuitee
A
Alan solo_traveller gb
9
2026-07-24 via Nuitee
S
Simon family_with_children gb
8
2026-07-24 via Nuitee
S
Susan couple gb
8
Perfect for a one night stay en route to the ferry to Guernsey
Pros:

The beds/pillows were very comfortable and the bathroom was very well designed. Everything was spotlessly clean

Cons:

There were no fried eggs available with the fried breakfast.
The fish and chip dinner I had was all hard batter and although the portion was 2 pieces of fish there was actually not a lot of fish. Also it was advertised with mushy peas but came with garden peas and some salad leaves drowned in a strong tasting salad dressing which rather overtook the other flavours

2026-07-23 via Nuitee
A
Agata family_with_children pl
9
a warm welcome at the reception by Sandra☺️ easy location
Pros:

nice and clean, comfortable beds and it's important that the air conditioning works in the summer

Cons:

The air conditioning filter should be replaced

2026-07-22 via Nuitee
T
Tiziana solo_traveller it
8
2026-07-22 via Nuitee
S
sophie solo_traveller fr
6
Pros:

La proxomité avec gare maritime pour reprendre le ferry, 20 min

Cons:

Le matelas, un peu trop mou pour le dos

2026-07-22 via Nuitee
B
Bizieux solo_traveller fr
10
Pros:

La chambre spacieuse, climatisée et calme.

2026-07-22 via Nuitee
C
Claes Pieter solo_traveller nl
9
Prima hotel voor zakentrip of korte vakantie
Pros:

Prima hotel voor een vriendelijke prijs

Cons:

Ontbijt was matig met name de substantie die roerei genoemd werd bij het buffet had bijzonder weinig met eieren te maken.

2026-07-22 via Nuitee
S
Shirley solo_traveller gb
8
2026-07-22 via Nuitee
J
Joanna family_with_children gb
9
2026-07-22 via Nuitee