Holiday Inn Express Poole by IHG

Hotels
•
Holiday Inn Express
8.2 (1956 reviews)
Walking Field Lane , Poole , gb

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Limited room storage
Hidden parking fees

Categories

Cleanliness
7.66
Multiple reviews mentioned cleanliness, but some noted dusty areas and lack of hot water.
Service
9.13
Staff were frequently described as friendly and helpful, providing good service.
Location
9.17
Location received praise for its convenience to nearby venues and attractions.
Room Quality
7.12
Several reviews pointed out issues with room preparation and inadequate storage for clothing.
Amenities
7.65
Comments on limited amenities and inadequate breakfast options.
Value for Money
8.11
While some considered it good value, hidden costs like parking and variable room quality lowered perceptions.
Food and Beverage
8.16
Breakfast was generally well-reviewed, though some suggested a wider choice.
Overall Experience
8.63
Overall positive experiences with a mix of comments reflecting both highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Convenient Location
Holiday Inn Express Poole is ideally situated just a short walk from Poole's ferry port and rail station, making travel connections a breeze. Explore the vibrant restaurants of Poole Quay and enjoy the stunning natural harbor, all within close proximity.

Modern Amenities
Experience comfort in our en-suite contemporary rooms equipped with all the essentials for a relaxing stay, including Freeview TVs, power showers, and blackout curtains. Stay connected with free WiFi throughout the hotel and start your day right with a delicious breakfast buffet.

Entertainment and Convenience
Take advantage of our 24-hour reception, on-site restaurant, and stylish lounge and bar area featuring Sky Sports. Whether you're here for business or leisure, our modern meeting rooms cater to your needs. With attractions like the Lighthouse theatre and Dolphin Shopping Centre nearby, there's always something to explore.

Book your stay at Holiday Inn Express Poole for a memorable and convenient experience.

Important information:

Holiday Inn Express Poole offers car parking at the rear of the hotel, which is monitored by an external company. Parking is charged per night and guests are required to enter their car registration details on arrival.

Please note that all rooms are cleaned as per IHG Clean Promise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.

Location

Guest Reviews

8.2
Based on 1956 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
M
Melvin • solo_traveller • gb
10
Excellent
Pros:

Parking, staff, food room all good

Cons:

Nothing

2026-03-07 • via Nuitee
G
Gillian • couple • gb
8
All excellent, very good value.
2026-03-07 • via Nuitee
M
MJW998 • Friends getaway • Peterlee, County Durham, England
10
Simply the Best
Pros:

Here to watch football in Bournemouth
Great find near railway station, affordable massive car parking available on site
Excellent service from receptionists throughout our stay
Room absolutely nipping clean and well cared for.
Quiet and comfortable.
Breakfast were welcomed by two very helpful young ladies
Plenty of space facilities and great choices of tasty food.
Uber is available and an ideal location at an amazing affordable price…..
See yo again
Thanks

2026-03-06 • via Tripadvisor
S
Sazzylarsen • Family • Stavanger, Stavanger Municipality, Rogaland, Western Norway
10
Lovely stay at Hotel Inn Express
Pros:

A very comfortable stay, and very friendly Staff( Asiswarya) 😊 will use the hotel again. Thank you

2026-03-05 • via Tripadvisor
M
Marion • family_with_children • ca
10
2026-03-05 • via Nuitee
P
Patrick • solo_traveller • gb
8
Pros:

Cleanliness.
Helpful staff

Cons:

Problems with heater unit in room although alternative room was offered

2026-03-04 • via Nuitee
K
Kevin • family_with_children • gb
5
2026-03-04 • via Nuitee
J
James • couple • gb
10
2026-03-03 • via Nuitee
L
Leigh • family_with_children • gb
6
Nice room but breakfast could be better
Pros:

clean rooms with plenty of space

Cons:

Breakfast was sub par, fruit not fresh and cereals left uncovered for hours, scrambled eggs milky and left with liquids in tray

2026-03-03 • via Nuitee
R
R1469ALanne • Family • Poole, Bournemouth, Christchurch and Poole, Dorset, England
10
Excellent Service
Pros:

Absolutely fantastic, from the start Aiswarya welcomed us with a smile and made everything so smooth. The room was lovely, service excellent and I would be very happy to recommend and return here.

2026-03-02 • via Tripadvisor
R
Roy • couple • gb
9
2026-03-02 • via Nuitee
E
Elvis • family_with_children • gb
8
They need a proper bed not a sofa
Pros:

My kids were complaining about their back because of the bed sofa bed

Cons:

Ok

2026-03-02 • via Nuitee
R
Richard • couple • ch
9
2026-03-01 • via Nuitee
S
Sharon • couple • gb
6
Pros:

Location good we stayed to go to a show at the lighthouse

Cons:

Air con switched off during the night so room very hot and uncomfortable
Mattress very hard!

2026-03-01 • via Nuitee
Z
Ziolkowska • family_with_children • gb
10
2026-03-01 • via Nuitee
J
JANE • family_with_children • gg
7
Good modern hotel in convenient location for a stay in the Poole
Pros:

spacious room, comfortable bed, clean bathroom.

Cons:

scrambled eggs don't look very nice. It would be good to have the option fried eggs.

2026-02-28 • via Nuitee
F
Florent • family_with_children • fr
9
Parfait pour préparer sereinement son trajet en ferry!
Pros:

La propreté, la qualité de l’accueil, la gentillesse du personnel,la proximité du terminal car ferries , le confort et le calme des chambres , la possibilité de se restaurer un minimum jusque 21h, la qualité du petit déjeuner .

2026-02-27 • via Nuitee
O
O7385CCsimont • Business
10
Excellent front of house
Pros:

Jabeen and Matty both checked me into the hotel, both very helpful with the local area and I was made to feel very welcomed.

Great explanation on the hotel facilities and felt relaxed following their welcoming after a long journey to Poole.

2026-02-26 • via Tripadvisor
P
Paul • solo_traveller • gb
9
Better than I expected
Pros:

Nice modern hotel , would now look to stay at Holiday Inn before anywhere else .

Cons:

All good

2026-02-26 • via Nuitee
J
Judith • couple • gb
7
Fair price for a great location
Pros:

Breakfast very good- everything was nicely cooked and a good selection

Cons:

Bed was too small as we were lead to believe it would be king size

2026-02-26 • via Nuitee