Holiday Inn Express Poole by IHG

Hotels
Holiday Inn Express
8.2 (2052 reviews)
Walking Field Lane , Poole , gb

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Limited room storage
Hidden parking fees

Categories

Cleanliness
7.66
Multiple reviews mentioned cleanliness, but some noted dusty areas and lack of hot water.
Service
9.13
Staff were frequently described as friendly and helpful, providing good service.
Location
9.17
Location received praise for its convenience to nearby venues and attractions.
Room Quality
7.12
Several reviews pointed out issues with room preparation and inadequate storage for clothing.
Amenities
7.65
Comments on limited amenities and inadequate breakfast options.
Value for Money
8.11
While some considered it good value, hidden costs like parking and variable room quality lowered perceptions.
Food and Beverage
8.16
Breakfast was generally well-reviewed, though some suggested a wider choice.
Overall Experience
8.63
Overall positive experiences with a mix of comments reflecting both highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Convenient Location
Holiday Inn Express Poole is ideally situated just a short walk from Poole's ferry port and rail station, making travel connections a breeze. Explore the vibrant restaurants of Poole Quay and enjoy the stunning natural harbor, all within close proximity.

Modern Amenities
Experience comfort in our en-suite contemporary rooms equipped with all the essentials for a relaxing stay, including Freeview TVs, power showers, and blackout curtains. Stay connected with free WiFi throughout the hotel and start your day right with a delicious breakfast buffet.

Entertainment and Convenience
Take advantage of our 24-hour reception, on-site restaurant, and stylish lounge and bar area featuring Sky Sports. Whether you're here for business or leisure, our modern meeting rooms cater to your needs. With attractions like the Lighthouse theatre and Dolphin Shopping Centre nearby, there's always something to explore.

Book your stay at Holiday Inn Express Poole for a memorable and convenient experience.

Important information:

Holiday Inn Express Poole offers car parking at the rear of the hotel, which is monitored by an external company. Parking is charged per night and guests are required to enter their car registration details on arrival.

Please note that all rooms are cleaned as per IHG Clean Promise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.

Location

Guest Reviews

8.2
Based on 2052 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
L
Lisa solo_traveller gb
9
Overnight visit
Pros:

Very comfortable bed. Liked the decor and extra furniture ie table and little sofa.
Breakfast was excellent and hot food was well cooked. Excellent variety of choice from fruit cereal pastries and different types of drinks.

Cons:

Not enough sugar tea milk sachets in room.

2026-04-18 via Nuitee
W
Whitehorn couple gb
8
2026-04-17 via Nuitee
D
Didier solo_traveller fr
9
Pros:

Bel hôtel,chambre confortable personnel accueillant

2026-04-16 via Nuitee
S
Susan family_with_children gb
6
Only there for a couple of days but probably wouldn't stay there again
Pros:

Staff were very pleasant, Breakfast was very good. Beds very comfortable.

Cons:

Rooms could do with a bit more storage. Very little hanging space and absolutely nowhere to unpack other clothing. Lived out of suitcase. Shower cubicle could have been quite dangerous, particularly for older people. You had to step up into the shower and there was a big lip to step over as well. No glasses provided in the room. Hotel also quite difficult to find.

2026-04-14 via Nuitee
R
Richard solo_traveller fr
5
Not good for a large hotel company
Pros:

Not much same as many

Cons:

No free parking no indication when booking their is an additional charge
No bottled water in room.
Bed not comfortable too hard.
Not a good stay, will not use again!

2026-04-14 via Nuitee
F
Fabio family_with_children gg
10
2026-04-13 via Nuitee
C
Cherono couple gb
10
2026-04-13 via Nuitee
A
Alan couple gb
10
Pros:

Very clean, good breakfast

Cons:

Beds a bit hard

2026-04-12 via Nuitee
A
Anne couple gb
8
Good hotel, well run. Great staff.
Pros:

Friendly, helpful staff. Good breakfast - supplies of all items kept topped-up.

Cons:

n/a

2026-04-12 via Nuitee
H
Helen couple gb
10
2026-04-12 via Nuitee
N
Natasha couple gb
9
Great location to base yourself for exploring nearby and visiting the Lighthouse
Pros:

Easy to find, plenty of parking and we could pay in advance with our booking. It was only a 20 minute walk into the high street area where we grabbed a bite to eat, and only 5 minute walk from the Lighthouse where we were visiting that evening. The rooms were clean and the staff were very welcoming. Check in was an easy process.

Cons:

The bed was a little uncomfortable, but that’s personal preference.

2026-04-11 via Nuitee
P
Penelope solo_traveller gb
8
2026-04-11 via Nuitee
S
Stephen solo_traveller gb
8
Comfortable and good value for money
Pros:

Great location

Cons:

Breakfast choice ok but only one choice of pastry

2026-04-11 via Nuitee
S
Sonya solo_traveller je
10
A great stay
Pros:

Everything, super friendly staff, clean room, lovely brekkie, even had bags of you wanted it to go, brilliant location

Cons:

Nothing

2026-04-10 via Nuitee
J
J solo_traveller gb
7
Good for a short stay
Pros:

Good breakfast, lots of choices, close to bus station/shops.

Cons:

Very noisy trains could be heard through the evening.

2026-04-10 via Nuitee
S
Stuart couple gb
8
Very pleasant 1 night stay
Pros:

Hotel provided good quality accommodation for our 1 night stay. Room was absolutely fine with all that we needed given the length of time that we were there. Bed was comfortable and everything in the room was in good working order. We had dinner at the hotel and considered that to be good value, well prepared and served. Likewise, breakfast was very adequate with plenty choice available. Staff were all very helpful and attentive. Would certainly recommend for a short stay.

Cons:

A small fridge in the room would have been nice - not a dislike as such, we just think it is something that would enhance the offering

2026-04-09 via Nuitee
M
manlika family_with_children gg
8
Nice room great breakfast
Pros:

Clean close to town

2026-04-09 via Nuitee
M
Michael solo_traveller gb
3
Ergo did not function told I should have read small print for code. Floor very sticky
Pros:

Poor and characterless

Cons:

The general level of food and fruit

2026-04-09 via Nuitee
G
Garry couple gb
10
Really enjoyed our stay
Pros:

Exceptionally clean and well looked after.

Cons:

No decaf coffee at breakfast. I was informed there was decaf tea but not coffee.

2026-04-08 via Nuitee
E
Edel couple gb
10
Very comfortable stay
Pros:

Very clean. Lovely staff .Excellent breakfast. Close to town centre

2026-04-08 via Nuitee