Holiday Inn Express Poole by IHG

Hotels
•
Holiday Inn Express
8.2 (2315 reviews)
Walking Field Lane , Poole , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Limited room storage
Hidden parking fees

Categories

Cleanliness
7.66
Multiple reviews mentioned cleanliness, but some noted dusty areas and lack of hot water.
Service
9.13
Staff were frequently described as friendly and helpful, providing good service.
Location
9.17
Location received praise for its convenience to nearby venues and attractions.
Room Quality
7.12
Several reviews pointed out issues with room preparation and inadequate storage for clothing.
Amenities
7.65
Comments on limited amenities and inadequate breakfast options.
Value for Money
8.11
While some considered it good value, hidden costs like parking and variable room quality lowered perceptions.
Food and Beverage
8.16
Breakfast was generally well-reviewed, though some suggested a wider choice.
Overall Experience
8.63
Overall positive experiences with a mix of comments reflecting both highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Convenient Location
Holiday Inn Express Poole is ideally situated just a short walk from Poole's ferry port and rail station, making travel connections a breeze. Explore the vibrant restaurants of Poole Quay and enjoy the stunning natural harbor, all within close proximity.

Modern Amenities
Experience comfort in our en-suite contemporary rooms equipped with all the essentials for a relaxing stay, including Freeview TVs, power showers, and blackout curtains. Stay connected with free WiFi throughout the hotel and start your day right with a delicious breakfast buffet.

Entertainment and Convenience
Take advantage of our 24-hour reception, on-site restaurant, and stylish lounge and bar area featuring Sky Sports. Whether you're here for business or leisure, our modern meeting rooms cater to your needs. With attractions like the Lighthouse theatre and Dolphin Shopping Centre nearby, there's always something to explore.

Book your stay at Holiday Inn Express Poole for a memorable and convenient experience.

Important information:

Holiday Inn Express Poole offers car parking at the rear of the hotel, which is monitored by an external company. Parking is charged per night and guests are required to enter their car registration details on arrival.

Please note that all rooms are cleaned as per IHG Clean Promise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.

Location

Guest Reviews

8.2
Based on 2315 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
K
Kadri • solo_traveller • ee
7
2026-06-27 • via Nuitee
N
Navdeep Kaur • extended_group • gb
8
2026-06-27 • via Nuitee
S
steven • solo_traveller • au
9
2026-06-27 • via Nuitee
I
Ian • solo_traveller • gb
8
Pros:

The location and the general good service

2026-06-26 • via Nuitee
J
Jeremy • solo_traveller • gb
8
Pros:

It had air conditioning which was a plus. Friendly staff.

Cons:

Mediocre food

2026-06-25 • via Nuitee
S
Shirley • couple • je
8
A lovely place for a short stop over.
Pros:

A very clean and efficient hotel, the staff were very friendly and a good breakfast for the price.

Cons:

The bed could have been a bit softer.

2026-06-24 • via Nuitee
S
Sarah • solo_traveller • gb
10
Pros:

Excellent value, comfortable stay, friendly helpful staff

2026-06-24 • via Nuitee
L
LEONARDO • family_with_children • gb
1
Pros:

location

Cons:

the bed were uncomfortable, the were lot of bugs or spiders that bite us in the night

2026-06-24 • via Nuitee
D
David • couple • gb
10
Would definitely stay there again
Pros:

The Breakfast was very good .the lady behind the reception desk was really excellent i think her name was Ashravia she was so helpful.,so accomodating.

Cons:

Everything good

2026-06-24 • via Nuitee
J
Jacqueline • solo_traveller • gb
9
Pros:

The location is great, the staff very friendly and it was very clean.

Cons:

We ate at the hotel on a couple of evenings, and the food was ok but not great and a bit expensive.

2026-06-23 • via Nuitee
A
Alev • solo_traveller • gb
10
2026-06-23 • via Nuitee
K
KELLY • couple • gb
8
Good choice
Pros:

Clean, friendly and quiet

Cons:

The shower head. Need a shower head that can be lowered

2026-06-23 • via Nuitee
Z
Zara • couple • gb
10
An affordable and comfortable stay in Poole.
Pros:

Nice rooms, comfortable, very clean. The breakfast was delicious and the hotel was close to everything that we wanted to see in Poole.

2026-06-22 • via Nuitee
L
lee • solo_traveller • gb
6
2026-06-22 • via Nuitee
H
Hossain • solo_traveller • gb
9
2026-06-22 • via Nuitee
M
Mark • solo_traveller • gb
9
Trip to Cherbourge
Pros:

Easy to get to

Cons:

Parking charged at £10 extra

2026-06-22 • via Nuitee
M
Mary • couple • gb
8
Met expectations
2026-06-22 • via Nuitee
L
Louise • solo_traveller • gb
10
2026-06-22 • via Nuitee
C
Christopher • solo_traveller • je
9
2026-06-22 • via Nuitee
F
frances • solo_traveller • je
9
Very pleasant
Pros:

Breakfast was fine - I only have berries and yoghurt

Cons:

Nothing

2026-06-21 • via Nuitee