Holiday Inn Express Poole by IHG

Hotels
Holiday Inn Express
8.2 (2140 reviews)
Walking Field Lane , Poole , gb

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Limited room storage
Hidden parking fees

Categories

Cleanliness
7.66
Multiple reviews mentioned cleanliness, but some noted dusty areas and lack of hot water.
Service
9.13
Staff were frequently described as friendly and helpful, providing good service.
Location
9.17
Location received praise for its convenience to nearby venues and attractions.
Room Quality
7.12
Several reviews pointed out issues with room preparation and inadequate storage for clothing.
Amenities
7.65
Comments on limited amenities and inadequate breakfast options.
Value for Money
8.11
While some considered it good value, hidden costs like parking and variable room quality lowered perceptions.
Food and Beverage
8.16
Breakfast was generally well-reviewed, though some suggested a wider choice.
Overall Experience
8.63
Overall positive experiences with a mix of comments reflecting both highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Convenient Location
Holiday Inn Express Poole is ideally situated just a short walk from Poole's ferry port and rail station, making travel connections a breeze. Explore the vibrant restaurants of Poole Quay and enjoy the stunning natural harbor, all within close proximity.

Modern Amenities
Experience comfort in our en-suite contemporary rooms equipped with all the essentials for a relaxing stay, including Freeview TVs, power showers, and blackout curtains. Stay connected with free WiFi throughout the hotel and start your day right with a delicious breakfast buffet.

Entertainment and Convenience
Take advantage of our 24-hour reception, on-site restaurant, and stylish lounge and bar area featuring Sky Sports. Whether you're here for business or leisure, our modern meeting rooms cater to your needs. With attractions like the Lighthouse theatre and Dolphin Shopping Centre nearby, there's always something to explore.

Book your stay at Holiday Inn Express Poole for a memorable and convenient experience.

Important information:

Holiday Inn Express Poole offers car parking at the rear of the hotel, which is monitored by an external company. Parking is charged per night and guests are required to enter their car registration details on arrival.

Please note that all rooms are cleaned as per IHG Clean Promise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.

Location

Guest Reviews

8.2
Based on 2140 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
H
Helen couple gb
9
Enjoyable
Pros:

Friendly helpful staff.
Good lovely.
Rooms clean

2026-05-09 via Nuitee
G
glen couple gb
4
All of the above
Pros:

Was convenient location

Cons:

Having to pay extra for car parking did not understand why was needed, breakfast was disappointed taste on most of the items ,bed was uncomfortable and dry

2026-05-09 via Nuitee
A
Andrea couple gb
9
Good stay.
Pros:

Easy access to port.
Good breakfast.

Cons:

Nothing

2026-05-09 via Nuitee
B
Brian couple au
9
2026-05-09 via Nuitee
T
Theresa solo_traveller gb
7
Great but watch out for the parking charge
Pros:

Very comfortable bed

Cons:

The £10 parking charge

2026-05-09 via Nuitee
H
Helena couple gb
7
Comfortable room, courteous staff,but disappointing breakfast
Pros:

Clean and comfortable bedrooms. Quiet

Cons:

Breakfast- powdered eggs?, dry hash browns, not very pleasant sausages.

2026-05-08 via Nuitee
F
Ferbrache couple gb
8
2026-05-08 via Nuitee
P
Paula solo_traveller gb
7
Good enough
Pros:

Rooms clean and the beds comfortable. Quiet and dark enough to have a rest.

Cons:

Toilet flush was broken, after we ask they filed it but it broke again

2026-05-08 via Nuitee
S
Sarah couple gb
7
2026-05-08 via Nuitee
D
Derek couple gb
10
Everthing was first class.
Pros:

The bedroom very very comfortable spotlessly clean just as is the rest of the hotel the breakfast was very good and plentiful all staff members friendly and helped us all the time, we were very well looked after by Sharon who looks after the restaurant she was always very helping and friendly .

Cons:

everything was great, thanks to all.

2026-05-08 via Nuitee
D
Derek couple gb
10
A lovely couple of days in a perfect hotel.
Pros:

The whole stay was perfect from arrival to departure, our room 125 was spotlessly clean and comfortable in fact the whole hotel was spotlessly clean all members of staff were so friendly and helpful and must add Sharon who looks after the restaurant was really amazing she looked after us from arrival for breakfast till when we left.

This is the 3rd time we have stayed in this Holiday Inn Express and will probably return again in September but if not then it will be next year for sure, the refurbishment has totally transformed the place it is lovely.

Cons:

Everything was perfect thanks to all.

2026-05-07 via Nuitee
R
Rogers solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-05-07 via Nuitee
R
Rosemarie solo_traveller gb
8
2026-05-07 via Nuitee
R
Raul solo_traveller ro
10
2026-05-07 via Nuitee
C
Colin solo_traveller gb
9
Pros:

Large comfy room nice breakfast and easy walk too bus station

Cons:

Nothing

2026-05-06 via Nuitee
B
Bluett family_with_children gb
10
Pros:

Everything

2026-05-05 via Nuitee
F
Florin family_with_children ro
9
Good experience overall.
Pros:

Good breakfast nice rooms and clean.

Cons:

Parking bay too narrow, difficult to take out car seat.

2026-05-05 via Nuitee
K
kevin solo_traveller gb
9
Great value hotel for Business or Pleasure
Pros:

Rooms were large and exceptionally clean.
Beds and pillows super comfy
Good location for the Town, Quay & Station
Breakfast was great

Cons:

All was good nothing bad at all.

2026-05-05 via Nuitee
C
craig solo_traveller gb
8
2026-05-05 via Nuitee
A
Anthony solo_traveller gb
8
Good location
Pros:

Good hotel

Cons:

Friendly staff

2026-05-05 via Nuitee