Holiday Inn Express & Suites Alexandria by IHG

Hotels
•
Holiday Inn Express
8.2 (58 reviews)
2340 North Macarthur Drive , Alexandria , US
+1 318-487-9898

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
See all facilities

Review Highlights

Pros:
Very clean rooms (multiple mentions)
Friendly staff in several reviews
Comfortable beds and spacious rooms
Quiet, restful stays reported
Modern aesthetic
Good breakfast for some guests
Good overall value (mentioned)
Convenient location for many guests
Cons:
Reservation cancelled without notification (serious service failure)
Noise from guests in rooms above (paper-thin floors)
AC not cooling below 70°F for at least one guest
Breakfast timing/availability issues for early departures
Limited beverage selection at breakfast (only green tea noted)
Only one elevator

Categories

Cleanliness
9.2
Multiple guests explicitly praised cleanliness: 'very clean', 'nice clean', 'clean modern aesthetic', 'rooms were spacious and very clean'.
Service
6.8
Mixed reports: several mentions of friendly/helpful staff, but a serious negative incident where a reservation was cancelled without notification and staff/manager were described as unprofessional.
Location
7.8
Location cited positively by some ('The location.'), but at least one guest said the area 'didn’t feel too safe.'
Room Quality
8.8
Rooms described as comfortable, spacious, modern aesthetic and comfortable beds; some issues noted with noise from rooms above and an AC that did not cool below 70°F for one guest.
Amenities
7.5
Amenities mixed: breakfast available but timing/issues noted (ends early, not served before 6AM for one guest), limited beverage selection (only green tea), and only one elevator mentioned.
Value for Money
8
Generally seen as good value by some guests ('Overall good value'), though one comment noted the rate felt a little high.
Food and Beverage
7.9
Breakfast received praise ('breakfast was great') but also criticisms: limited hours, late start for early departures, and limited tea options (only green tea).
Overall Experience
9.6
Overall mostly positive experiences reported ('whole experience', 'wonderful', 'everything was great'), tempered by isolated but significant negative incidents (reservation cancellation) and a few comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Complimentary Hot Breakfast
Start your day right with a delicious hot breakfast on us, ensuring you have the energy for a day of exploring Alexandria.

Modern Rooms and Suites
Relax in our comfortable rooms and suites equipped with a flat-screen TV, free toiletries, and a hairdryer, providing you with all the amenities you need for a pleasant stay.

Convenient Location
Located just 5.2 km from the exciting Alexandria Zoological Park and 8.2 km from Alexandria International Airport, our hotel offers easy access to popular attractions and seamless travel arrangements.

Book your stay at Holiday Inn Express & Suites Alexandria now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AEX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 58 reviews
Cleanliness: 9.2
Service: 6.8
Location: 7.8
Room Quality: 8.8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.9
Overall Experience: 9.6
D
Donald • family_with_children • us
1
2026-11-07 • via Nuitee
C
Chester • couple • us
10
Very quiet and peaceful stay.
Pros:

Very Clean

Cons:

Potatoes where very hard

2026-11-03 • via Nuitee
T
Thao • extended_group • us
8
2026-11-02 • via Nuitee
H
Hugh • couple • us
9
2026-11-02 • via Nuitee
H
Hannah • couple • us
8
2026-11-01 • via Nuitee
A
Alfred • couple • us
10
Pros:

The whole experience. Staff great.

2026-10-31 • via Nuitee
K
Kathy • couple • us
9
Great clean quiet place to stay
Pros:

Nice quiet clean room

2026-10-31 • via Nuitee
G
G • solo_traveller • us
9
2026-10-24 • via Nuitee
T
Tammy • family_with_children • us
10
Pros:

Location, breakfast was great

2026-10-19 • via Nuitee
K
katana • family_with_children • us
1
Pros:

Nothing my reservations was cancel without me knowing after I drove there for 3 hours for my grand daughter softball game an couldn’t find no other hotels close tot park

Cons:

Very unprofessional didn’t care of our reservation was cancel at all an the morning manager cancel it an didn’t notify me at all after I drove 3 hours there

2026-10-19 • via Nuitee
W
Wachob • family_with_children • us
10
2026-10-18 • via Nuitee
E
Emily • solo_traveller • us
8
2026-10-15 • via Nuitee
S
Shaqueda • couple • us
10
Very nice clean place to stay
Pros:

The rooms were spacious and very clean with a friendly atmosphere with staff

Cons:

Only one elevator

2026-10-14 • via Nuitee
D
Debra • family_with_children • us
10
Good
Pros:

The location.

Cons:

Breakfast wasn’t being served till 6AM. Had to leave at 5:30 AM for grandbabies surgery. Really was wanting to eat breakfast

2026-10-13 • via Nuitee
H
herbert • couple • us
8
2026-10-12 • via Nuitee
L
Linda • couple • us
9
Pros:

Nice, clean

2026-10-11 • via Nuitee
A
Ana • family_with_children • es
8
2026-10-08 • via Nuitee
C
Crystal • couple • us
6
2026-09-19 • via Nuitee
B
Bruce • solo_traveller • us
10
2026-09-19 • via Nuitee
R
Roberto • family_with_children • us
10
2026-08-31 • via Nuitee