Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG

Hotels
•
Holiday Inn Express
9 (280 reviews)
2323 172nd Street , Lansing , us
+1 708-418-1188

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Cons:
Issues with cleanliness
Noise disturbances
Amenity availability concerns

Categories

Cleanliness
7.5
Several mentions of cleanliness, but also issues with ants in the room and smoking odors in the hallway.
Service
9.5
Many positive comments about staff friendliness and helpfulness.
Location
9
Easy access to amenities and the city, although some traffic noise mentioned.
Room Quality
9
Rooms were described as nice and comfortable, with some issues by a few guests.
Amenities
9.5
Good breakfast options and a heated pool were appreciated.
Value for Money
9.5
Positive remarks about the overall price for value received.
Food and Beverage
8.5
Breakfast options were good, though one comment suggested improvements could be made.
Overall Experience
9.5
Most reviews conveyed an overall positive experience, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Convenient Location
Situated just off the Tri-State Tollway and a short drive from Lansing Municipal Airport, Holiday Inn Express Hotel & Suites Chicago South Lansing offers easy access for travelers.

Comfortable Accommodations
Each room at the hotel comes with free Wi-Fi, cable TV, a refrigerator, and a microwave, ensuring a cozy stay. Guests can also make use of the work desk provided in every room.

Great Amenities
Enjoy the indoor pool and fitness center during your stay. The hotel also boasts a 24-hour front desk, business center, and guest laundry facilities for added convenience.

Book your stay at Holiday Inn Express Hotel & Suites Chicago South Lansing now for a memorable and hassle-free experience.

Important information:

Please note the property is undergoing renovation and guests may experience dust and noise. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 280 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
L
latonya • couple • us
10
2026-08-21 • via Nuitee
B
Barbara • couple • us
8
My overall day was good
Pros:

The staff was polite and courteous. I enjoyed the exercise room. Rooms were clean and comfortable.

Cons:

The breakfast was fair. The breakfast juices seem to be watered down. The pancake machine was not working properly. There were mornings that there were no eggs. The breakfast area was very clean and organized.

2026-08-04 • via Nuitee
M
Mycrystal • solo_traveller • us
7
2026-06-18 • via Nuitee
E
Eboni • family_with_children • us
6
2026-06-10 • via Nuitee
D
Delvin • solo_traveller • us
10
2026-05-08 • via Nuitee
R
Ronniesha • couple • us
10
Very comfortable clean
Pros:

Front desk staff was sweet and very helpful

Cons:

Nothing

2026-04-18 • via Nuitee
S
Stavon • couple • us
10
2026-03-29 • via Nuitee
O
Ora • couple • us
10
2026-03-20 • via Nuitee
J
Johnny • couple • us
9
2026-03-15 • via Nuitee
S
Shilay • family_with_children • us
10
2026-03-09 • via Nuitee
D
Dejan • solo_traveller • us
10
Pros:

All. :)

Cons:

ALL. :)

2026-01-26 • via Nuitee
K
Kerry • couple • us
10
2026-01-19 • via Nuitee
D
Dan • extended_group • us
10
2026-01-15 • via Nuitee
A
Andrea • couple • nl
7
A nice hotel
Pros:

Nice rooms

2026-01-06 • via Nuitee
L
Lucretia • family_with_children • us
8
Pros:

Peaceful and Clean the Staff on the weekend Ladonna and Falisha are Awesome!!!

Cons:

The attitude of Staff when my granddaughter and her baby got stuck in the elevator

2026-01-01 • via Nuitee
T
Tacklebox • extended_group • us
2
Pros:

It seemed clean

Cons:

Didn't get much sleep at all. Adults and kids up and down the hallways yelling etc past 1 am. Had to be up at 5:30, so MAYBE 4 hours sleep. Hot water in shower was not working at all in the morning, and as soon as we stepped out of our room to head to breakfast, was hit like a brick wall of the smell of someone smoking marijuana in the hallway, and we have a child with an immune deficiency. Was not happy with the stay at all.

2025-12-27 • via Nuitee
T
Tyrese • couple • us
10
Awesome place
Cons:

Very nice and clean facility and comfortable

2025-12-22 • via Nuitee
J
Joseph • solo_traveller • us
10
2025-12-21 • via Nuitee
J
Jolene • extended_group • us
9
2025-12-13 • via Nuitee
A
Alina • couple • us
10
2025-11-25 • via Nuitee