Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG

Hotels
•
Holiday Inn Express
9 (275 reviews)
2323 172nd Street , Lansing , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Cons:
Issues with cleanliness
Noise disturbances
Amenity availability concerns

Categories

Cleanliness
7.5
Several mentions of cleanliness, but also issues with ants in the room and smoking odors in the hallway.
Service
9.5
Many positive comments about staff friendliness and helpfulness.
Location
9
Easy access to amenities and the city, although some traffic noise mentioned.
Room Quality
9
Rooms were described as nice and comfortable, with some issues by a few guests.
Amenities
9.5
Good breakfast options and a heated pool were appreciated.
Value for Money
9.5
Positive remarks about the overall price for value received.
Food and Beverage
8.5
Breakfast options were good, though one comment suggested improvements could be made.
Overall Experience
9.5
Most reviews conveyed an overall positive experience, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Convenient Location
Situated just off the Tri-State Tollway and a short drive from Lansing Municipal Airport, Holiday Inn Express Hotel & Suites Chicago South Lansing offers easy access for travelers.

Comfortable Accommodations
Each room at the hotel comes with free Wi-Fi, cable TV, a refrigerator, and a microwave, ensuring a cozy stay. Guests can also make use of the work desk provided in every room.

Great Amenities
Enjoy the indoor pool and fitness center during your stay. The hotel also boasts a 24-hour front desk, business center, and guest laundry facilities for added convenience.

Book your stay at Holiday Inn Express Hotel & Suites Chicago South Lansing now for a memorable and hassle-free experience.

Important information:

Please note the property is undergoing renovation and guests may experience dust and noise. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    Children up to and including 16 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 275 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
R
Ronniesha • couple • us
10
Very comfortable clean
Pros:

Front desk staff was sweet and very helpful

Cons:

Nothing

2026-04-18 • via Nuitee
S
Stavon • couple • us
10
2026-03-29 • via Nuitee
O
Ora • couple • us
10
2026-03-20 • via Nuitee
J
Johnny • couple • us
9
2026-03-15 • via Nuitee
S
Shilay • family_with_children • us
10
2026-03-09 • via Nuitee
D
Dejan • solo_traveller • us
10
Pros:

All. :)

Cons:

ALL. :)

2026-01-26 • via Nuitee
K
Kerry • couple • us
10
2026-01-19 • via Nuitee
D
Dan • extended_group • us
10
2026-01-15 • via Nuitee
A
Andrea • couple • nl
7
A nice hotel
Pros:

Nice rooms

2026-01-06 • via Nuitee
L
Lucretia • family_with_children • us
8
Pros:

Peaceful and Clean the Staff on the weekend Ladonna and Falisha are Awesome!!!

Cons:

The attitude of Staff when my granddaughter and her baby got stuck in the elevator

2026-01-01 • via Nuitee
T
Tacklebox • extended_group • us
2
Pros:

It seemed clean

Cons:

Didn't get much sleep at all. Adults and kids up and down the hallways yelling etc past 1 am. Had to be up at 5:30, so MAYBE 4 hours sleep. Hot water in shower was not working at all in the morning, and as soon as we stepped out of our room to head to breakfast, was hit like a brick wall of the smell of someone smoking marijuana in the hallway, and we have a child with an immune deficiency. Was not happy with the stay at all.

2025-12-27 • via Nuitee
T
Tyrese • couple • us
10
Awesome place
Cons:

Very nice and clean facility and comfortable

2025-12-22 • via Nuitee
J
Joseph • solo_traveller • us
10
2025-12-21 • via Nuitee
J
Jolene • extended_group • us
9
2025-12-13 • via Nuitee
A
Alina • couple • us
10
2025-11-25 • via Nuitee
L
Lori • family_with_children • us
10
2025-10-15 • via Nuitee
K
Katie • family_with_children
10
Pros:

All the staff that worked with us were extremely friendly! They were very welcoming and helpful with all requests. Everything was clean and the area felt safe. Breakfast was one of the best I’ve seen for options to choose from. Definitely would stay here again.

2025-10-08 • via Nuitee
T
Tyra • extended_group • us
10
2025-09-28 • via Nuitee
A
Alan • family
8
Pros:

The staff was great and friendly. The only problem I had was that ants came out in the middle of the night and were all over empty soft drink cans and on the stand by the bed. And these were zombie ants; it took several attempts to kill them.

2025-09-18 • via Nuitee
W
William • family_with_children • us
10
Pros:

The staff and how comfortable everything was.

2025-09-13 • via Nuitee