Holiday Inn Express Hotel & Suites Wichita Airport by IHG

Hotels
•
Holiday Inn Express
8.1 (142 reviews)
1236 South Dugan Road , Wichita , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions)
Convenient airport shuttle
Good location close to airport and restaurants
Clean rooms mentioned by several guests
Helpful front desk (named staff praised)
Breakfast described as good by some
Easy access / recommended for visiting local attractions
Ability to tip with e-tip
Cons:
Mold smell reported in hotel and rooms
Beds/pillows poor: very hard, sunk in middle, caused discomfort
Breakfast issues: green bananas, no bread, limited options
No hot water on first day (discount offered)
Ceiling damage/leak (peeling/cracked ceiling), water not draining in tub
Very loud AC in rooms
Pool over-chlorinated
Nighttime noise from nearby strip club

Categories

Cleanliness
6.2
Mixed: several reviewers noted clean rooms, but multiple reports of mold smell and ceiling/ leak damage (peeling ceiling, cracked areas) lowered perceived cleanliness.
Service
9.6
Generally very positive: staff repeatedly described as friendly and helpful (front desk, Victor), good customer service and helpful handling (including a discount offered for an outage).
Location
9.5
Very convenient location close to the airport and restaurants; shuttle service praised. Some noise from a nearby strip club at night was noted but overall location was seen as an asset.
Room Quality
5.4
Several negative reports about beds and pillows (very hard, sunk in middle, caused back pain) and a noisy AC; a few mentions of comfortable beds but issues dominate.
Amenities
9.2
Positive points like airport shuttle, shuttle convenience and accepted e-tip; some amenity negatives (pool over-chlorinated, no hot water first day) but overall amenities were useful to guests.
Value for Money
9.1
Generally perceived as good value due to location, shuttle and service; a few guests felt room condition didn’t match price, though management offered compensation in at least one case.
Food and Beverage
5.8
Multiple complaints about breakfast: limited/poor fruit (green bananas), no bread, mostly sweet options, and instances when hot breakfast was not ready.
Overall Experience
10
Overall mixed but leaning positive: many guests called it a great stay or good stopping place due to service and location despite recurring issues with room condition, beds and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Spacious Rooms with Modern Amenities

This Holiday Inn Express Hotel & Suites Wichita Airport offers spacious rooms with free Wi-Fi and a 32-inch flat-screen TV. The simple décor rooms feature a work desk, seating area, microwave, refrigerator, and coffee maker.

Relaxation and Convenience

Guests can unwind in the indoor pool or jacuzzi, stay active in the fitness room, and utilize the business center with free Wi-Fi. The hotel also provides a free shuttle to Wichita Mid-Continent International Airport.

Nearby Attractions

Conveniently located, this hotel is close to Sedgwick County Zoo, Exploration Place Museum, and Tex Consolver Municipal Golf Course. Enjoy a comfortable stay with easy access to local attractions.

Book your stay now at Holiday Inn Express Hotel & Suites Wichita Airport for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 142 reviews
Cleanliness: 6.2
Service: 9.6
Location: 9.5
Room Quality: 5.4
Amenities: 9.2
Value for Money: 9.1
Food and Beverage: 5.8
Overall Experience: 10
L
Liliana • solo_traveller • pt
8
Agradável. Acolhedor.
Pros:

Limpeza do quarto e casa de banho.

Cons:

Pequeno almoço: só havia bananas verdes na fruta. Não há pão. Apenas opções doces.

2026-10-25 • via Nuitee
R
Ricky • solo_traveller • us
10
Pros:

The staff was great!

2026-10-20 • via Nuitee
T
Terry • solo_traveller • us
7
Pros:

Hotel was comfortable and clean.

Cons:

The hotel had no hot water the first day and was offered a 25% discount for that night. Please process their request. Otherwise, we had a very good stay.

2026-10-14 • via Nuitee
J
Joe • family_with_children • us
3
The hotel smelled like mold and the beds were terrible.
Pros:

The location was good. The staff was friendly and helpful. We appreciated being able to tip with e-tip.

Cons:

The bed and pillows were horrible. The bed sunk in the middle. There was a horrible smell of mold all around the hotel and even in our room.

2026-10-13 • via Nuitee
R
Ray • couple • us
8
Fair
Pros:

Did not eat the breakfast
Location was fine

Cons:

The beds were to hard

2026-10-07 • via Nuitee
G
Gonzalez • solo_traveller • us
10
2026-09-09 • via Nuitee
C
Chris • couple • us
7
Bed is hard
Pros:

Is was fine except the bed was very hard, it was like sleeping on a board. Woke the next morning with a stiff back.

Cons:

It was fine

2026-08-24 • via Nuitee
L
Louisa • family_with_children • us
1
The smell and the overall hazards made for me to apply for a refund of my stay. My children were not able to shower. We
Cons:

The ceiling peel from previous leak was falling on the bed. We asked for a different room and the water wasn’t draining from the tub.

2026-08-03 • via Nuitee
D
Dennice • family_with_children • us
4
Pros:

The room was clean and breakfast staff was nice

Cons:

I wanted to report that the ceiling appeared to be cracked, as if there had been a leak. It was in the bathroom, and it looked like it had been there for quite some time. Considering the price I’m paying, I was disappointed with the condition of the room.

The rooms ac was extremely loud that it was impossible to sleep.

There is a strip club right next to the hotel so at night it got pretty loud.

2026-08-02 • via Nuitee
J
jrc536 • Friends getaway • Wichita, Kansas
10
Great Stay
Pros:

I stayed here while visiting Tanganyika Wildlife Park, and it was a great choice. The shuttle service to and from the airport was very convenient, the breakfast each morning was good, and the front desk staff Victor was very helpful throughout my stay. I would definitely recommend this hotel for anyone visiting the area.

2026-07-24 • via Tripadvisor
S
Shockley • solo_traveller • us
7
Pros:

Clean

Cons:

They had not hot breakfast ready when we went down to eat breakfast. The pool had too much chlorine

2026-07-20 • via Nuitee
K
Kent W • extended_group • us
9
2026-07-06 • via Nuitee
M
Michael • couple • us
10
I’ll definitely stay here again when traveling the area
Pros:

Ease of access

2026-07-05 • via Nuitee
C
cdommies • Business
10
Great stopping place
Pros:

Stayed here after my flight was canceled and had to wait a day. Good service overall. No major issues, hotel was kept nice, staff were friendly.

2026-06-30 • via Tripadvisor
B
B788POn • Solo travel
10
Great Service and location.
Pros:

Exellent customer service, everyone was extremely friendly. Room was everything I needed, though the TV's could use being renewed. Also great being so close to the airport and many restaurants. Went to Meddies for lunch and it was great.

2026-06-29 • via Tripadvisor
C
Chantelle • solo_traveller • us
9
Pros:

Location

Cons:

Nothing

2026-06-17 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

the beds were so soft and comfy.. loved our stay

2026-06-01 • via Nuitee
L
Laurie • family_with_children • us
10
2026-05-20 • via Nuitee
M
Malinda • family_with_children • us
10
Awesome!
Pros:

Great location and courteous staff.

2026-05-04 • via Nuitee
M
Martha • couple • us
9
2026-04-28 • via Nuitee