Holiday Inn Express Hotel & Suites San Dimas by IHG

Hotels
•
Holiday Inn Express
8.1 (318 reviews)
485 West Arrow Highway , San Dimas , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Breakfast
Friendly Staff
Cons:
Cleanliness issues
Staff interaction
Room condition

Categories

Cleanliness
7.49
Several reviews mentioned cleanliness positively, but also noted issues like black mold in the shower.
Service
8.46
General positive sentiment with some mention of a less-than-friendly front desk experience.
Location
9
Many guests praised the location for its proximity to activities and dining options.
Room Quality
7.45
Some guests mentioned the rooms showed wear and tear, but others found them satisfactory.
Amenities
7.98
Positive comments about the breakfast and amenities, though some were disappointed with the pool area.
Value for Money
7.94
Guests generally felt they received good value, although some areas require attention.
Food and Beverage
8.49
Breakfast was mostly praised, though some items were noted as needing improvement.
Overall Experience
7.96
Overall positive sentiment with a mix of minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:22

Property Description

Convenient Location
Located adjacent to San Dimas Station Mall and just 1.2 miles from Raging Waters Water Park, our hotel offers easy access to popular attractions.

Comfortable Accommodations
Relax in spacious rooms equipped with a 37-inch flat-screen TV, microwave, refrigerator, and coffee maker. Enjoy free Wi-Fi and a sofa bed in every room.

Fantastic Amenities
Take advantage of our outdoor pool, hot tub, and business center with fax/copy services. Guests also enjoy complimentary buffet breakfast and free on-site parking.

Book your stay at the Holiday Inn Express Hotel and Suites San Dimas for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 318 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
R
Robert • solo_traveller • us
7
2026-05-01 • via Nuitee
J
Judith • couple • us
1
It was very unsatisfactory.
Pros:

It was continently located near where I needed to be.

Cons:

Unfriendly staff, dirty room, very poor breakfast.

2026-04-25 • via Nuitee
J
John • couple • us
3
Great people; facility needs update
Pros:

Professional and helpful staff

Cons:

Facilities need an update. Card reader for my room worked intermittently

2026-04-19 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-04-19 • via Nuitee
A
Al • family_with_children • us
9
2026-04-06 • via Nuitee
J
Johnson • couple • us
10
Pros:

The hotel is quiet and clean.

2026-03-30 • via Nuitee
A
Arely • family_with_children • us
6
2026-03-18 • via Nuitee
J
Jones • couple • us
10
Great and comfy stay
Pros:

Clean And queit

Cons:

N/A

2026-03-11 • via Nuitee
J
Jane • solo_traveller • us
8
Pros:

Room was very clean. Those cinnabons are delicious!

Cons:

Pool noise until midnight. Room is poorly lit

2026-03-08 • via Nuitee
L
Linda Tatiana • solo_traveller • gb
8
2026-02-28 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-01-31 • via Nuitee
S
Scott • solo_traveller • us
10
2026-01-30 • via Nuitee
J
Justine • solo_traveller • us
9
Very welcoming and accomdating
Pros:

Staff, easy walking access to stores.

Cons:

Housekeeping coming to clean room before checkout time.

2026-01-20 • via Nuitee
H
Harlan • couple • us
9
2026-01-20 • via Nuitee
C
Cathy • extended_group • us
10
excellent
Pros:

yummy

Cons:

nothing

2026-01-19 • via Nuitee
A
andrew • family_with_children • us
8
2025-12-24 • via Nuitee
N
Ngoc • family_with_children • au
8
2025-12-23 • via Nuitee
C
Courtney • family_with_children • us
9
Pros:

Clean, good breakfast.

2025-12-19 • via Nuitee
S
SHYAM • couple • us
9
Ok and we are happy
Pros:

Goo

Cons:

No comments

2025-12-08 • via Nuitee
C
Chang • family_with_children • tw
9
2025-11-29 • via Nuitee