Holiday Inn Express Hotel & Suites Pampa by IHG

Hotels
•
Holiday Inn Express
7.3 (121 reviews)
3119 Perryton Parkway , Pampa , US
+1 806-665-9500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast variety
Convenient location
Quick response/room change for hot water issue
Low nightly rate
Cons:
Pool/jacuzzi/hot tub out of order or cold
Hot water/shower problems (stripped handle)
Front desk sometimes unresponsive for requests (extra towels)
Dirty bathroom trash noted (Q-tips)
Requested bed configuration not guaranteed/honored
Overdone breakfast biscuits

Categories

Cleanliness
7
Mixed: several guests reported rooms were clean, but at least one guest found dirty Q-tips in the bathroom trash.
Service
8.5
Generally friendly and responsive staff (immediate room change when hot water failed), but some report front desk was unresponsive when requesting extra towels.
Location
9
Convenient location noted by multiple guests.
Room Quality
6.8
Beds described as comfortable, but some issues: shower handle stripped/needs updating and bed-type requests were not always honored.
Amenities
5.5
Frequently cited problems: pool/jacuzzi/hot tub often out of order or cold; pool heater not working.
Value for Money
6
Low rate mentioned, but several guests felt the stay did not meet expectations (one called it a 'crappy stay').
Food and Beverage
7.8
Breakfast praised for variety by some, and beds were comfortable; however, options repeated on consecutive days and breakfast biscuits were reported overdone.
Overall Experience
7.8
Mixed overall: good staff and comfortable beds for some, but repeated amenity failures (pool/jacuzzi/hot water) and occasional service/cleanliness lapses led to negative impressions for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Amenities
Indulge in the indoor pool with a soothing waterfall and unwind in the jacuzzi. The well-appointed guest rooms offer modern comforts like free Wi-Fi, microwave, and refrigerator.

Convenient Facilities
Stay productive with the work desk and stay entertained with cable TV. The hotel's business center is equipped with essential tools like a fax machine, copier, and printer.

Ideal Location
Located near popular attractions like Aspen City Park and museums, Holiday Inn Express Hotel & Suites Pampa offers both leisure and educational opportunities within reach.

Experience comfort and convenience at Holiday Inn Pampa. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 121 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 6.8
Amenities: 5.5
Value for Money: 6
Food and Beverage: 7.8
Overall Experience: 7.8
C
Construcción • extended_group • us
1
Mala
Pros:

Malo

Cons:

Nada

2026-10-27 • via Nuitee
K
Kristina • solo_traveller • us
9
Pros:

We had issues with our hot water not working, they immediately checked it and changed our rooms

Cons:

Hot tub wasn't working

2026-08-17 • via Nuitee
D
Dolores • family_with_children • us
2
Will not stay in this hotel again.
Cons:

Staying in type of room requested. Requested 2 queen beds but was told that request is not guaranteed due to using Booking.com. Shower needed update, the handle was stripped, so had to use pressure and turn handle for hot water. Breakfast options were the same both days we were there. No answer at front desk when we had to call for extra towels.

2026-08-16 • via Nuitee
J
Julie • extended_group • us
7
Pros:

Nice motel very good variety of breakfast

Cons:

Pool was freezing cold kids where excited to swim but didn’t stay in long

2026-08-11 • via Nuitee
S
Sorin • extended_group • us
6
2026-07-05 • via Nuitee
S
Sandra • couple • us
9
Great staff and clean rooms.
Pros:

Clean and covenant location

Cons:

The breakfast biscuits were overdone.

2026-06-20 • via Nuitee
C
Carolyn • solo_traveller • us
6
Pros:

The location was convenient. The staff was very friendly. My bed was comfortable overall the place looked clean.

Cons:

There were dirty Q-tips in the trashcan in my bathroom. The swimming pool heater was not working and it looked very dirty. It had a sign on it saying it was out of order, but the kids could swim. It just didn’t have heat.

2026-06-15 • via Nuitee
B
Brian • family_with_children • us
7
2026-06-08 • via Nuitee
A
Anne • solo_traveller • de
10
2026-06-08 • via Nuitee
L
Lydia • solo_traveller • us
9
Pros:

Breakfast was great. Beds are comfortable

Cons:

The pool and jacuzzi was out of order

2026-06-06 • via Nuitee
E
Edgar • extended_group • us
6
2026-06-04 • via Nuitee
G
Gary • couple • us
2
Low rate, crappy stay.
Pros:

Pool closer, no indication of this until arrival

Cons:

Nothing

2026-06-04 • via Nuitee
C
Cassie • solo_traveller • us
10
2026-05-28 • via Nuitee
H
Honeymooning Ferguson's • solo_traveller • us
9
2026-05-21 • via Nuitee
H
Hererra • solo_traveller • us
8
2026-05-17 • via Nuitee
W
William • extended_group • us
9
2026-05-12 • via Nuitee
J
Jorge • solo_traveller • us
10
2026-04-16 • via Nuitee
S
Sadellia • family_with_children • us
8
Nice and clean! Nice Staff but Pool and hot tub closed
Pros:

Room and hotel were clean. Staff was friendly. The breakfast was good. Beds were comfortable. Shower was hot and water pressure was good.

Cons:

The pool and hot tub were closed and there was no notification of that until we arrived. This was very upsetting for my kids.

2026-04-08 • via Nuitee
B
Blackwell • family_with_children • us
6
2026-03-26 • via Nuitee
N
Nia • family_with_children • us
1
Pros:

N/A

Cons:

Few lamps where not working, shower was dirty with looks like water stains or something and one of the shelves was missing,also blow dryer was out of order wires were coming out wall...and water was freezing no warm or hot water...the toilet paper was not changes out was more then half used... sheets covers on bed looked really stained and wore out...just very not pleased.

2026-03-09 • via Nuitee