Holiday Inn Express & Suites Morristown by IHG

Hotels
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Holiday Inn Express
9.1 (305 reviews)
2903 Millers Pointe Drive , Morristown , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
8.24
Multiple reviews indicated cleanliness issues, including dirty floors and maintenance problems.
Service
9.71
Positive feedback on friendly staff and helpful front desk.
Location
9.75
Convenient location noted by guests.
Room Quality
8.2
Concerns about room maintenance, such as ceiling cracks and carpet issues.
Amenities
9.23
Amenities rated well except for cleanliness and a non-functioning ice machine.
Value for Money
8.69
Perceived as reasonable, but some cleanliness issues affected overall value.
Food and Beverage
9.24
Good breakfast selection received positive remarks.
Overall Experience
9.71
Despite some drawbacks, guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:02

Property Description

Indulge in Comfort and Convenience

Relax and Unwind: Enjoy a refreshing dip in the indoor swimming pool or start your day with a delicious continental breakfast.

Modern Amenities: Each room is equipped with a microwave, refrigerator, and coffee-making facilities, along with a cable TV for your entertainment.

Convenience at Your Fingertips: Take advantage of the business and fitness centers, 24-hour front desk, and laundry facilities during your stay.

Experience the best of Morristown, Tennessee at Holiday Inn Express and Suites. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 305 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.75
Room Quality: 8.2
Amenities: 9.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.71
S
Sharon • family_with_children • us
10
2026-04-09 • via Nuitee
M
Mary • family_with_children • us
10
Highly recommend, family friendly, safe and secure
Pros:

Everyone and everything made my families stay here very comfortable and relaxing

Cons:

Everything was excellent

2026-04-08 • via Nuitee
K
Kim • solo_traveller • us
10
2026-03-30 • via Nuitee
L
LeighAnne • couple • us
8
2026-03-21 • via Nuitee
L
LUCY • extended_group • us
8
2026-03-19 • via Nuitee
K
Kristel • family_with_children • us
8
2026-03-07 • via Nuitee
W
William • couple • us
9
Overall very good.
Pros:

Location, price and comfort level.

Cons:

N/A

2026-02-23 • via Nuitee
R
Randy • couple • us
10
2026-02-12 • via Nuitee
N
Neikirk • family_with_children • us
10
Pros:

Very nice
Heated pool indoor was great

Cons:

Only 1 thing would change
Being single older woman...not to have had connecting room door ...kept waking up and looking at door

2026-01-30 • via Nuitee
B
baker • family_with_children • us
10
2026-01-28 • via Nuitee
A
alyssa • family_with_children • us
9
2026-01-19 • via Nuitee
T
Tony • family_with_children • us
10
2026-01-15 • via Nuitee
M
Matthew • couple • gb
9
2025-11-06 • via Nuitee
M
Margaret • couple • us
8
2025-10-24 • via Nuitee
M
Mark • couple • us
7
2025-10-23 • via Nuitee
H
Hugues • solo_traveller • fr
6
Pros:

Pratique

Cons:

Qualité du petit déjeuner

2025-10-21 • via Nuitee
W
William • couple • us
9
2025-10-03 • via Nuitee
M
Maribel J • family_with_children • us
10
Pros:

i love it!

2025-09-28 • via Nuitee
T
Thomas • solo_traveller • us
10
Great Stay
Pros:

Location. Comfort. Cleanliness. Quiet. Great Breakfast

2025-09-05 • via Nuitee
B
Belynda • family_with_children • us
10
Pros:

I love how close it is to my cousins house! The staff is super! Great breakfast 😋 Lots of tv stations. Love the huge bathroom and the supplies for guests.

Cons:

The fact I had to go home!😢

2025-09-02 • via Nuitee