Holiday Inn Express & Suites Morristown by IHG

Hotels
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Holiday Inn Express
9.1 (322 reviews)
2903 Millers Pointe Drive , Morristown , us
+1 423-307-1111

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
8.24
Multiple reviews indicated cleanliness issues, including dirty floors and maintenance problems.
Service
9.71
Positive feedback on friendly staff and helpful front desk.
Location
9.75
Convenient location noted by guests.
Room Quality
8.2
Concerns about room maintenance, such as ceiling cracks and carpet issues.
Amenities
9.23
Amenities rated well except for cleanliness and a non-functioning ice machine.
Value for Money
8.69
Perceived as reasonable, but some cleanliness issues affected overall value.
Food and Beverage
9.24
Good breakfast selection received positive remarks.
Overall Experience
9.71
Despite some drawbacks, guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:02

Property Description

Indulge in Comfort and Convenience

Relax and Unwind: Enjoy a refreshing dip in the indoor swimming pool or start your day with a delicious continental breakfast.

Modern Amenities: Each room is equipped with a microwave, refrigerator, and coffee-making facilities, along with a cable TV for your entertainment.

Convenience at Your Fingertips: Take advantage of the business and fitness centers, 24-hour front desk, and laundry facilities during your stay.

Experience the best of Morristown, Tennessee at Holiday Inn Express and Suites. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Location

Guest Reviews

9.1
Based on 322 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.75
Room Quality: 8.2
Amenities: 9.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.71
K
Kirby • family_with_children • us
10
2026-08-09 • via Nuitee
T
Tonya • couple • us
10
2026-07-23 • via Nuitee
L
Lindsey • family_with_children • us
8
Cons:

Our air conditioner was SUPER loud.

2026-07-21 • via Nuitee
G
Givens • couple • us
8
2026-07-19 • via Nuitee
B
Brittania • solo_traveller • us
7
2026-07-14 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-07-09 • via Nuitee
L
Lonae • solo_traveller • us
10
2026-07-08 • via Nuitee
T
Terica • solo_traveller • us
3
Prepaid for a room and didn't get it
Pros:

Location to the softball fields

Cons:

I didn't get the room type I prepaid for and noone told me until it was late at night after a long day on the softball fields. I had to sleep 3 in a bed and was uncomfortable all night

2026-07-04 • via Nuitee
G
GloryVi • couple • ae
9
2026-07-01 • via Nuitee
R
Richard • couple • us
8
Cinnamon Rolls
Pros:

Location

2026-06-28 • via Nuitee
A
Aaron • solo_traveller • us
10
2026-06-12 • via Nuitee
W
Waymon • solo_traveller • us
10
Pros:

Location and price

Cons:

Everything was good

2026-06-03 • via Nuitee
V
Veronica • couple • us
10
2026-05-29 • via Nuitee
H
Harold • couple • us
8
2026-05-26 • via Nuitee
M
Michelle • couple • us
8
2026-05-25 • via Nuitee
K
Kristy • solo_traveller • us
10
2026-05-23 • via Nuitee
G
Gary • family_with_children • us
10
2026-05-18 • via Nuitee
S
Sharon • family_with_children • us
10
2026-04-09 • via Nuitee
M
Mary • family_with_children • us
10
Highly recommend, family friendly, safe and secure
Pros:

Everyone and everything made my families stay here very comfortable and relaxing

Cons:

Everything was excellent

2026-04-08 • via Nuitee
K
Kim • solo_traveller • us
10
2026-03-30 • via Nuitee