Holiday Inn Express Hotel & Suites Franklin-Oil City by IHG

Hotels
•
IHG
9.2 (141 reviews)
225 Singh Dr, Cranberry, Pennsylvania, 16319 , Cranberry , US

Facilities

Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly, helpful and accommodating staff
Very clean rooms and lobby
Comfortable, spacious rooms and beds
Excellent breakfast with healthy and varied options
Convenient location near dining, shopping and attractions
Accessible and accommodating for mobility needs
Pool and fitness center available
Cons:
Noise issues for some first-floor rooms near the lobby (late-night noise)
No automatic daily housekeeping — must request towels/trash removal
One report of a cold pool and one report of a worn shower curtain

Categories

Cleanliness
9.3
Multiple reviewers describe the lobby and rooms as very clean and bright; one guest noted the shower curtain needed replacement but overall cleanliness is strongly positive.
Service
9.5
Staff repeatedly called friendly, helpful and accommodating (helped with breakfast, requests, pool heat, race team support), making service a clear strength.
Location
9.1
Frequently described as convenient and close to restaurants, shopping and local attractions; one negative was noise for first-floor rooms near the lobby affecting location experience for that room.
Room Quality
9.4
Rooms reported as spacious, comfortable and well-appointed (comfortable beds, microwaves/refrigerators, suites praised); generally very positive.
Amenities
8.7
Property offers a pool, fitness center and breakfast area plus in-room fridge/microwave; a few issues noted (pool was cold for one guest, no daily housekeeping without request) so amenities are good but not perfect.
Value for Money
9
Described as an affordable, comfortable stay with better-than-expected breakfast and convenient location, supporting strong value.
Food and Beverage
9.4
Breakfast consistently praised (many choices, healthy options like egg-white veggie omelets and turkey sausage, 'nice hot breakfast'), making F&B a highlight.
Overall Experience
9.2
Overall stays described as pleasant, highly recommended, and likely to return; a few minor negatives (noise, occasional amenity issues) do not outweigh generally excellent experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Recreational Amenities and Facilities
Enjoy a refreshing dip in the indoor pool or keep up with your fitness routine at the on-site fitness center during your stay.

Complimentary Buffet Breakfast and Business Services
Indulge in a delicious complimentary buffet breakfast to kickstart your day, and take advantage of the business center for any work needs.

Convenient Location and Nearby Attractions
Situated near Cranberry Mall, UPMC Northwest, and various other attractions, our hotel offers the perfect blend of comfort and convenience for your stay.

Book your stay at Holiday Inn Express Hotel & Suites Franklin-Oil City, an IHG Hotel now for a delightful and convenient experience in Cranberry!

Important information:

  • Pool access available from 7 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FKL

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 9.3
Service: 9.5
Location: 9.1
Room Quality: 9.4
Amenities: 8.7
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 9.2
J
John • partner
10
Pros:

They had a healty option for breakfast: egg white veggie omlets and turkey sausage. Much appreciated.

2025-10-12 • via Nuitee
M
Marie
10
Pros:

All excellent!

2025-10-10 • via Nuitee
C
ChristynaPea • Family • Greensboro, North Carolina
6
Don’t stay in the first floor
Pros:

This hotel was conveniently located and clean enough. One of the employees who served the complimentary breakfast was very friendly and went out of his way to help us. However, our room was on the first floor right around the corner from the lobby, which was not a good location within the hotel. We could hear conversations echoing from the lobby, which included the sounds of children running and screaming until midnight one night. Maybe other floors within the hotel would be better but we will not return to find out.

2025-10-04 • via Tripadvisor
G
Gwendolyn E • family
10
Pros:

Clean and convenient.

2025-09-28 • via Nuitee
L
Lindsy Drew
10
Pleasant stay in a convenient location
Pros:

Clean, updated hotel. Our room was very spacious and comfortable. Staff was very friendly and helpful. Accommodated all of our requests including turning up the pool heat! Only dislike was no on site cleaning crew which means you have to request clean towels and trash removal. Would definitely stay here again.

2025-09-14 • via Nuitee
K
Kathryn
10
Pros:

Staff very friendly & professional

2025-09-01 • via Nuitee
R
relique2005 • Couples • Maryland
10
Nice Hotel
Pros:

Nice room. Staff was very nice. Breakfast was as expected. They do have a pool and fitness center but I didn't use either as our visit was to see family. Accessibility was important, as I am mobility challenged, but everything was very accommodating. This hotel is near shopping and dining.

2025-08-19 • via Tripadvisor
H
Helen • family
10
Pros:

Nice looking

2025-08-19 • via Nuitee
P
Pamela • family
8
Pros:

Staff was very nice but did not understand them running the desk and putting out breakfast. Pool was very cold I let them know and they were going to check on it.

2025-08-14 • via Nuitee
M
Mark
10
Comfortable stay.
Pros:

My stay at the Holiday Inn express was excellent. Very nice staff. Room was beautiful. Very comfortable clean. The bed was fantastic. The breakfast was very good. Lots of choices.

2025-08-13 • via Nuitee
E
ESTHER • partner
10
Pros:

It's refreshing to walk into a hotel that's very clean and staffed by helpful and friendly people. Every question we had was answered. They went out of their way to help us. The lobby and room were both clean, bright, and spacious. We highly recommend the Holiday Inn Express.

2025-08-04 • via Nuitee
P
Patricia
10
Pros:

Clean & nice staff. Close to wedding venue.

2025-07-30 • via Nuitee
D
Darci
10
Amazing!!!!
Pros:

The most accommodating and friendly staff we have ever ran into. We do a lot of traveling with our race team and the staff was absolutely amazing can not say enough. Facility is very clean. Nice hot breakfast.

2025-07-05 • via Nuitee
B
Bill • partner
10
Pros:

Located close to some restaurants and shopping and close to Franklin and Oil City attractions and dining . Staff was friendly and efficient. The room was clean with comfortable beds . The breakfast offering was better than you might expect. The room has a small microwave and refrigerator . An affordable comfortable stay.

2025-06-23 • via Nuitee
P
Pamela • family
10
Pros:

We loved our stay. We had the suites and they were fantastic. Very roomy and comfortable! Great breakfast also, lots of options! The only thing that I could fault would be the shower curtain needed to be replaced, which I told the front desk when I checked out.

2025-06-18 • via Nuitee
A
Amos • family
10
Pros:

Great place to stay

2025-06-15 • via Nuitee
D
Dan • family
10
Pros:

Close to lots of places to eat and shop a little. Staff very friendly

2025-06-08 • via Nuitee
H
Heather • family
10
Pros:

Nice area quiet hotel and nice

2025-06-07 • via Nuitee
R
Rae
10
Pros:

Great stay!

2025-05-30 • via Nuitee
O
O4460ABfeliciam • Family
10
Cozy stay
Pros:

The staff were wonderful, friendly & helpful. The hotel is very clean, the rooms are big and the beds are very comfortable. There is a nice clean pool and a gym. They also have a very nice breakfast area with a great selection. I would definitely recommend this hotel.

2025-05-24 • via Tripadvisor