Holiday Inn Ex Ste Porterville by IHG

Hotels
•
Holiday Inn Express
9.1 (125 reviews)
840 S Jaye St, Porterville, California, 93257 , Porterville , US
+1 559-782-1200

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Facilities

Elevator
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Internet access in public areas - high speed
Smoke-free property
Free wired internet
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and easy check-in
Very clean and new-feeling property
Good hot breakfast with pancake machine and variety
Comfortable beds and rooms with mini-fridge
Easy parking and convenient location
Cons:
Occasional service lapses (unresponsive front desk/manager)
Room issues for some guests: noisy/temperamental AC and at least one broken bed
Noise from events/neighbors for some rooms (nighttime disturbance)
Isolated housekeeping/cleaning incidents (used vape found, DND room entered)
Perception by some guests that the hotel is pricey

Categories

Cleanliness
9.4
Multiple guests describe the hotel as very clean and new; housekeeping is generally praised. One guest reported finding a used vape in a room, indicating an isolated lapse in cleaning/inspection.
Service
9.3
Staff are frequently noted as friendly, helpful and efficient at check-in; many guests called out excellent service. A few reports cite lapses (front desk not responsive about an issue, manager not returning calls).
Location
9.2
Good location on the main road on the outskirts with easy parking and nearby dining options; convenient for travel and visiting family.
Room Quality
8.6
Rooms are described as clean, comfortable, with comfy beds and mini-fridges; hotel is new and well-kept. Some negative notes: noisy/temperamental AC, at least one report of a broken bed and noise from events/neighbors.
Amenities
9.4
Included hot breakfast with multiple hot options (pancake machine, omelettes, sausages, etc.), mini-fridge in rooms, easy parking — amenities are consistently praised.
Value for Money
8.4
Mixed perception: several guests felt accommodations and breakfast were reasonably priced, but at least one guest explicitly called the hotel too expensive.
Food and Beverage
9.5
Breakfast receives strong positive mentions (hot options, pancake machine, variety). One guest noted staff beginning to clear food shortly before the stated end time, leading to limited choices late in the service.
Overall Experience
9
Majority of stays described as great, quiet, clean and recommended for travel; a minority experienced significant issues (broken bed, nighttime noise, housekeeping/staff responsiveness) that lowered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Recreational Opportunities
Enjoy the outdoor pool, spa tub, and 24-hour fitness center during your stay.

Complimentary Amenities
Indulge in a complimentary buffet breakfast and take advantage of the free Wi-Fi and wired internet access available throughout the hotel.

Convenient Location
Located near various attractions like Porterville Chamber of Commerce and River Island Golf Course, this rural hotel offers a relaxing getaway.

Book now for a relaxing and convenient stay at Holiday Inn Ex Ste Porterville!

Important information:

  • Pool access available from 5 AM to 10 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.1
Based on 125 reviews
Cleanliness: 9.4
Service: 9.3
Location: 9.2
Room Quality: 8.6
Amenities: 9.4
Value for Money: 8.4
Food and Beverage: 9.5
Overall Experience: 9
T
Tiffany • family
8
Pros:

Amazing staff, clean facility, easy parking and check in. The AC unit in our room wasn’t great. It was either freezing or warm. The unit itself was really loud when it was running too.

2025-10-06 • via Nuitee
M
Marivie
10
Pros:

Staff was very friendly, especially at check in. The gentleman that checked us in was very accommodating and really helpful. We got there a little earlier than normal checkin time and he was able to get us to our room fairly quickly and on the same floor as our other family members.
Breakfast was decent, glad to see there was hot food options and my kids loved the pancake machine.
Thank you!

2025-10-06 • via Nuitee
J
Joseph
10
Clean!!
Pros:

Overall Excellent

2025-10-02 • via Nuitee
J
JIAWEN • family_with_children
10
Pros:

The hotel is too expensive

2025-09-02 • via Nuitee
T
Thomas • partner
10
Pros:

Nicer than other Porterville options

2025-08-21 • via Nuitee
E
Elsa
8
Pros:

Muy lindo y limpio, todo bien en general escepto a la hora del desayuno, se supone que el desayuno termina 9:30 am baje con mi familia a las 9:03 y casi no había comida y nos dijeron que en 15 minutos cerraban y ya andaban limpiando y recogiendo todo.

2025-08-20 • via Nuitee
J
Jenny • family
10
Pros:

Room was clean and comfortable. Staff were all nice and welcoming.

2025-08-17 • via Nuitee
K
Kelli
10
Nice place
Pros:

Check in was easy, staff very friendly. Room was clean and comfy. Breakfast was very good with several options and at reasonable price

2025-08-11 • via Nuitee
D
Daria • family_with_children
10
Pros:

I like that

2025-08-08 • via Nuitee
T
Tomasz • partner
10
Pros:

Great hotel, easy parking, perfect for a night during travel

2025-07-30 • via Nuitee
I
Ivette • partner
10
Pros:

Clean rooms and helpful staff. Nice to have some simple but good breakfast options. We always stay here when visiting family. The beds are comfy and room has a mini fridge. That’s a plus!

2025-07-28 • via Nuitee
K
Karen • partner
10
Pros:

Love this hotel

2025-07-20 • via Nuitee
R
Ruben • family
10
Pros:

Highly recommended!!!

2025-07-17 • via Nuitee
C
Chris • family
10
Pros:

This hotel is very clean, quiet and comfortable!

2025-07-14 • via Nuitee
C
Charles
2
Horrible night
Pros:

The bed was broken so it had a sink in the middle so I was up about 10 times in the middle of the night woke up with my back hurting. There was a wedding reception in there and I was on the first floor so I heard people walking constantly through the night as well as the upstairs neighbor Moving around to about 2 AM in the morning

2025-07-14 • via Nuitee
S
Shelly
10
Pros:

Nice staff at check in. Good breakfast. Nice size fridge.

2025-06-22 • via Nuitee
G
Gloria • family
10
Pros:

Spacious and clean

2025-06-15 • via Nuitee
E
Elizabeth • family
10
Pros:

Clean and reasonable accommodations. Hot breakfast in the mornings (6:30am-9:30am) included:
Pancakes, Egg whites Veggie & Cheese Omelette, two types of sausage, potatoes, oatmeal, Cinna-buns and typical toast & oatmeal.

2025-06-01 • via Nuitee
K
K
8
Does the job
Pros:

Friendly staff. Comfortable bed. Room had everything we needed.
Good breakfast.

2025-05-25 • via Nuitee
A
Antonio • family
10
Pros:

Easy to get to it, nice hotel

2025-05-23 • via Nuitee