Holiday Inn Express White House by IHG

Hotels
•
Holiday Inn Express
8.3 (234 reviews)
206 Knight Circle , White House , US
+1 615-672-7200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff (night shift and some desk staff praised)
Very clean / spotless rooms
Pet friendly
Swimming pool and workout facility
Convenient location near restaurants
Easy on/off highway access
Cons:
Uncomfortable beds and poor pillows
Room maintenance issues (bathroom door, TV cable, A/C)
Lost item not recovered / poor lost-and-found follow-up
Rude daytime desk staff
Towel shortages and some cleanliness lapses
Price discrepancy on Bookings.com reservation

Categories

Cleanliness
8.5
Generally praised as 'very clean' and 'spotless' in multiple reviews, though a few guests reported cleanliness lapses (nats in bathroom, perceived poor cleaning) and one review noted a decline compared with prior stays.
Service
7.8
Mixed service reports: several mentions of friendly desk and helpful night/housekeeping staff, but multiple complaints about a rude daytime clerk and poor handling of a lost sentimental item.
Location
9
Consistently noted as convenient—close to restaurants and easy on/off the highway; location repeatedly mentioned positively.
Room Quality
7
Multiple negative comments about room issues: uncomfortable/lumpy beds and bad pillows, chaise not as expected, TV not hooked up, A/C problems, and a bathroom door in disrepair—overall room quality seen as weak by several guests.
Amenities
8.8
Amenities receive positive mentions: good breakfast, swimming pool, workout facility and pet-friendly policy; some service gaps (towel shortages) noted but overall amenities are a plus.
Value for Money
7.5
Mixed perception of value: one strong complaint about a price discrepancy through Bookings.com and some service/room quality issues that lower perceived value for some guests.
Food and Beverage
9
Breakfast repeatedly described as very good/tasty and staff kept the area well-maintained—food & breakfast offerings are a clear strength.
Overall Experience
8.8
Overall impressions are generally positive (clean, convenient, good breakfast), but marred by room quality and some service lapses; the aggregate guest sentiment is favorable with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:12

Property Description

Convenient Location
Located just 2.4 miles from the White House Museum and a short drive from Nashville, our hotel in White House, Tennessee offers easy access to local attractions.

Comfortable Accommodations
Each room at Holiday Inn Express White House is thoughtfully equipped with modern amenities such as a microwave, refrigerator, and coffee maker. Enjoy a restful night on our crisp white linens and stay connected with complimentary Wi-Fi.

Relaxing Amenities
Take a dip in our outdoor pool, unwind in the jacuzzi, or break a sweat in the gym - all available for our guests' enjoyment. Additionally, our business center and free parking provide convenience for travelers.

Book your stay at Holiday Inn Express White House for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.3
Based on 234 reviews
Cleanliness: 8.5
Service: 7.8
Location: 9
Room Quality: 7
Amenities: 8.8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.8
M
Marcia • family_with_children • us
8
2026-09-08 • via Nuitee
G
Garrett • family_with_children • us
10
2026-09-08 • via Nuitee
H
Harry • extended_group • us
9
Over all it was very nice only there 1 night going to be there 6 nights starting tomortow
Pros:

breakfast was very good, staff was friendly swimming pool was good I wished they would have had an indoor pool , and I used there workout facility on 1 of there treadmills and a good selection of restraunts nearby to eat

Cons:

I thought my room had a chase extended chair with a back support to watch tv and it was a short extension chair instead of long one like a lounge chair

2026-09-02 • via Nuitee
C
Calven • couple • us
10
2026-08-24 • via Nuitee
A
Auggie Marie • couple • us
10
Best experience
Pros:

Pet friendly! Very clean! Spotless.

Cons:

None

2026-08-07 • via Nuitee
R
Rebecca • couple • us
6
It was okay, but I won’t stay there again.
Pros:

The ladies that were in the breakfast area were very nice and kept the breakfast area nice.

Cons:

My bed (which was a king) was not comfortable very lumpy.

2026-08-02 • via Nuitee
J
Jennifer • couple • us
7
will never return to this location
Pros:

location. staff at desk was friendly.

Cons:

the bed was not great and the pillows were awful.

also my husband left his rope bracelets in the room accidentally. called that night left detailed instruction on what they looked like and where they were. said nothing in lost and found but would check with staff in morning. called back in the morning and nothing. extremely upset as one had a pic of his grandparents who have passed. Not worth anything to anyone but him. Why would anyone want to wear someone else’s grandparents? none were worth a lot of money only sentimental value.

2026-07-19 • via Nuitee
K
Kay • solo_traveller • us
5
2026-07-18 • via Nuitee
V
Vladimir • solo_traveller • us
8
2026-07-13 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

Tasty breakfast, very clean, nice employees

Cons:

N/a

2026-07-07 • via Nuitee
J
Jodie • solo_traveller • us
10
Pros:

The night shift lady was amazing and helpful,so was our housekeeper! The day shift was not very friendly at all

Cons:

The daytime desk clerk was very rude and not friendly at all

2026-06-30 • via Nuitee
K
Katrina • solo_traveller • us
7
Cons:

We had nats in the bathroom and when they came in to clean, it didn't even look like they cleaned the bathroom! We had 5 people staying and so you would think they would give 5 towels and 5 wash clothes but nope had to always go get 2 extra each time and they would ask my room number...and we would come back to the room and they messed with the temperature of the room 😕

2026-06-28 • via Nuitee
K
Kirschner • couple • us
8
2026-06-25 • via Nuitee
B
Brenda • couple • us
10
Great
Pros:

Very clean and convenient to restraints and location

Cons:

Very clean and cozy

2026-06-25 • via Nuitee
L
Lisa • family_with_children • us
10
2026-06-19 • via Nuitee
B
Brian • family_with_children • us
9
2026-06-17 • via Nuitee
M
Marwah • extended_group • gb
10
2026-06-14 • via Nuitee
L
Lisa • extended_group • us
10
Definitely come back
Pros:

Clean

2026-06-05 • via Nuitee
S
Stoltzfus • solo_traveller • us
8
2026-05-25 • via Nuitee
S
steve • extended_group • us
1
Cheated at Holiday Inn express in White House
Cons:

booked room with Bookings.com and the price of the room was significantly more than i agreed to and price went up ! Very unhappy with Booking.com as i feel they cheated me and the Holiday Inn Express allowed it!

2026-05-17 • via Nuitee