Holiday Inn Express Dubai Internet City by IHG

Hotels
•
Holiday Inn Express
8.4 (4078 reviews)
Knowledge Village , Dubai , ae

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Poor cleanliness
High price

Categories

Cleanliness
7.79
Several reviews highlighted poor cleanliness, particularly in bathrooms.
Service
9.26
Numerous positive mentions of helpful and friendly staff, particularly Sumana and Rachel.
Location
8.8
Location is convenient for nearby universities and shopping areas.
Room Quality
7.75
Some reviews mentioned old furniture and poor insulation.
Amenities
8.78
General sentiment about amenities was positive, but could improve.
Value for Money
8.24
The price was considered high by some, but service quality justified it.
Food and Beverage
7.29
Some issues with breakfast quality and options.
Overall Experience
9.26
Majority of reviews have a positive sentiment towards overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:12

Property Description

Discover an oasis of comfort and convenience at our Holiday Inn Express located in Dubai's vibrant Knowledge Village, perfect for both business and leisure travelers.

Unmatched Accessibility
Easily explore Dubai with our complimentary shuttle service, whisking you away to top attractions like the Mall of the Emirates and the stunning Jumeirah Beach, right next to the iconic Burj Al Arab.

Relax & Recharge
Work out anytime in our 24-hour gym and unwind with delicious refreshments from our onsite kiosk. Enjoy the vibrant atmosphere of our lobby bar, where you can catch your favorite sports on the big screen.

Charming Accommodations
Retreat to our elegantly designed rooms featuring dark wood furnishings and double-glazed windows for serene relaxation. Revitalize in our invigorating power showers, ensuring a refreshing stay after an exciting day in the city.

Book your stay now for an unforgettable Dubai experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 4078 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 9.26
J
Jemimah • couple • ae
10
Thank you very much Mahmoud, you made our stay exceptional!! You gave us late check-out and that made my family and kids
Pros:

Friendliness and cleanliness.

Cons:

N/A

2026-04-04 • via Nuitee
S
Serg_GGG • solo_traveller • ru
9
2026-04-04 • via Nuitee
A
Ayush • extended_group • in
10
Pros:

Thank you Rachel and Karen

2026-04-03 • via Nuitee
A
Ahmed • couple • ae
10
2026-03-30 • via Nuitee
R
Rozanie • couple • ae
10
We never regret staying in the hotel. Staff are amazing. Room is quiet. All good.
Pros:

The staff are approachable, friendly, helpful, respectful and considerate.

Cons:

Im good with everything.

2026-03-26 • via Nuitee
A
Ahmed • solo_traveller • ae
1
2026-03-24 • via Nuitee
M
Michael Banner • family_with_children • ae
10
Pros:

Good smile from the receptionist ie madan Rachel

Cons:

Nothing

2026-03-21 • via Nuitee
Z
Zeeshan Mahmood • family_with_children • pk
10
Pros:

Thanks for your best services Miss. Rachel.. God Bless you.

2026-03-20 • via Nuitee
S
Syed Abdus Samee • couple • sa
4
2026-03-19 • via Nuitee
J
Jürgen • family_with_children • de
8
2026-03-16 • via Nuitee
D
Didier Armanini • couple • fr
7
2026-03-15 • via Nuitee
H
Hala Atef • family_with_children • ae
10
Pros:

The staff is so friendly and nice specially Leo , he helped us a lot and he provided us with late check out, the breakfast is nice really it was a nice experience

2026-03-14 • via Nuitee
N
Nina • couple • de
10
2026-03-10 • via Nuitee
S
Stefan • solo_traveller • bg
10
Ideal hotel
Pros:

The hotel is in an excellent location. Near the palm tree and with many shops and restaurants around. The breakfast and dinner at the hotel were really very good. There was a very wide variety of food and everything was very tasty. The rooms were clean and the staff was extremely friendly.
Special thanks for the understanding shown when I left the hotel early, due to the situation we were in.
Extremely tolerant people.

Cons:

As an extra, it would be nice to have a pool.

2026-03-09 • via Nuitee
E
Evangelos • family_with_children • gr
10
2026-03-08 • via Nuitee
R
Rozanie • couple • ae
7
2026-03-08 • via Nuitee
B
Bruce • family_with_children • br
10
Pros:

Ficamos 5 dias hospedados no Holiday Inn. Nesse período fomos muito bem recepcionados e atendidos pela equipe do hotel, principalmente o Leo e a Rachel que se dispuseram de atender a todas as nossas solicitações da acomodação. Foram incrivelmente atenciosos com a gente. A equipe de atendimento no salão do café da manhã e do jantar também foram muito agradáveis, sempre disponíveis e com um sorriso no rosto durante os atendimentos. Foi uma alegria muito grande tê-los nos atendendo. Nossa acomodação foi reservada com serviço de jantar incluso. No primeiro dia tivemos um pequeno problema, mas que foi contornado nos dias seguintes. Até pudemos participar de um jantar de comemoração do Ramadã, que foi um verdadeiro banquete. O café da manhã sempre muito farto e com grande variedade de opções. Foi uma agradável estadia passar estes dias incríveis em Dubai, ainda mais com o apoio e suporte de uma equipe tão preparada e disposta a ajudar em todos os momentos. :)

Cons:

Só tivemos um problema no jantar, em que parte da comida havia acabado, mas que foi resolvido pela equipe posteriormente.

2026-03-05 • via Nuitee
W
Willima • solo_traveller • zm
8
Pros:

The breakfast was nice. The rooms were clean and very comfortable.

Cons:

Room cleaning services were not very good. Some receptionists were not very friendly.

2026-03-05 • via Nuitee
ابوعلي • family_with_children • iq
10
Pros:

ممتاز

2026-03-04 • via Nuitee
Руслан • couple • ru
10
Pros:

We had a wonderful stay staff are very helpful especially front office staff Rachel

2026-03-04 • via Nuitee