Holiday Inn Express Dubai Internet City by IHG

Hotels
•
Holiday Inn Express
8.4 (4289 reviews)
Knowledge Village , Dubai , AE

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Poor cleanliness
High price

Categories

Cleanliness
7.79
Several reviews highlighted poor cleanliness, particularly in bathrooms.
Service
9.26
Numerous positive mentions of helpful and friendly staff, particularly Sumana and Rachel.
Location
8.8
Location is convenient for nearby universities and shopping areas.
Room Quality
7.75
Some reviews mentioned old furniture and poor insulation.
Amenities
8.78
General sentiment about amenities was positive, but could improve.
Value for Money
8.24
The price was considered high by some, but service quality justified it.
Food and Beverage
7.29
Some issues with breakfast quality and options.
Overall Experience
9.26
Majority of reviews have a positive sentiment towards overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:12

Property Description

Discover an oasis of comfort and convenience at our Holiday Inn Express located in Dubai's vibrant Knowledge Village, perfect for both business and leisure travelers.

Unmatched Accessibility
Easily explore Dubai with our complimentary shuttle service, whisking you away to top attractions like the Mall of the Emirates and the stunning Jumeirah Beach, right next to the iconic Burj Al Arab.

Relax & Recharge
Work out anytime in our 24-hour gym and unwind with delicious refreshments from our onsite kiosk. Enjoy the vibrant atmosphere of our lobby bar, where you can catch your favorite sports on the big screen.

Charming Accommodations
Retreat to our elegantly designed rooms featuring dark wood furnishings and double-glazed windows for serene relaxation. Revitalize in our invigorating power showers, ensuring a refreshing stay after an exciting day in the city.

Book your stay now for an unforgettable Dubai experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Guest Reviews

8.4
Based on 4289 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 9.26
T
Talib • couple • iq
10
Pros:

My stay at Holiday Inn was super amazing but what it made it exceptional is the staff especially Mahmoud Rachel and Madushan they were the best part of the experience!! big shout out to them and I appreciate all the heartwarming help and support they gave me :)

2026-10-17 • via Nuitee
F
francis Otieno • family_with_children • ke
10
2026-10-17 • via Nuitee
T
Taha • couple • iq
10
Pros:

My stay at the hotel was super amazing but what made it exceptional is the staff especially Mahmoud, Rachel and Madushan they were the best part of the experience!! Big shout out to them and I will never forget the heartwarming help and support they gave me

2026-10-17 • via Nuitee
K
Kryz • solo_traveller • in
1
DISASTER EXPERIENCE- RIP OFF- DO NOT STAY HERE
Pros:

I have known this hotel for quite a long time as I used to stay there earlier. This year in June and July I stayed for approx. 10 days. The hotel has no pool.Twice it has happened that the resuable bottles were empty and I had to go down to inform them still 1 of the bottle was empty which was the body lotion. I mean are you that lazy that when you check in a new guest you don't check the amenities. The hotel was under renovation. The rates were 230-300 aed a night. The hotel was charging including breakfast there was no option to just pay for the room and not the breakfast. The breakfast was same every consecutive day and was terrible. Even the guests staying there told me the same. On the 27th June I had a breakfast at 6.30am and I found small pieces of plastic particles in my mix veg gravy. Upon the confrontation the next day, the Egyptian lady called me a liar and told me that I must have mixed them with my food. I was shocked as she was not even there at the duty to complain and no one at the reception. The same day I checked out and was waiting for my cash change . I left and I decided to come back I came in the morning and I was asked to wait as the rooms were not free I waited and was working on my laptop and i fell asleep which is normal for a checking guest to wait. The lady pulled up the topic when I told her about the plastic particles in my breakfast. The entire staff was very relaxed and did not care about it I also showed them photos and real plastic particles I had kept it with me. I then reported the incident to the municipality. On the other end, the rooms are ugly and the news ones are decent. They even had drilling and construction with noises during the weekends in the morning. The corridors had paint smell and wooden carpets with wire all over. DO NOT BOOK THIS HOTEL. ITS AN IHG BUT HAS GOT NO IHG IMAGE. I HAVE TOLD MY FRIENDS AND EVERYONE AND THEY WERE SHOCKED. ALSO, IT DEPENDS WHO IS RUNNING THE HOTEL.

Cons:

The staff, the hotel, awful breakfast.

2026-10-17 • via Nuitee
D
David • solo_traveller • ae
6
2026-10-15 • via Nuitee
M
muhammad • couple • ae
10
Pros:

Booking.com

Cons:

Locaton

2026-10-14 • via Nuitee
S
SHAHINA AHAMMED • family_with_children • ae
9
2026-10-12 • via Nuitee
N
Nara GS • family_with_children • az
8
2026-10-12 • via Nuitee
F
Farooque • solo_traveller • zm
10
2026-10-12 • via Nuitee
R
Reem • solo_traveller • eg
8
2026-10-12 • via Nuitee
F
Fajis • solo_traveller • ae
8
2026-10-11 • via Nuitee
J
Jose basilio • extended_group • co
9
Pros:

Bueno

2026-10-11 • via Nuitee
R
Rishabh • solo_traveller • in
10
Pros:

Leo is the best person who ever received me on booming

Means alot thanks

Cons:

Small rooms

2026-10-10 • via Nuitee
L
Lucas • couple • be
9
2026-10-09 • via Nuitee
A
Ali • solo_traveller • bh
4
2026-10-09 • via Nuitee
H
Huseynov • extended_group • az
6
2026-10-08 • via Nuitee
R
Rishabh • solo_traveller • in
10
Pros:

Leo is sweetest guy who ever received me at the hotel reception and made my stay wonderful
Will love to visit again

Cons:

Nothing but the room size

2026-10-08 • via Nuitee
A
Alwaheibi • couple • om
10
2026-10-07 • via Nuitee
A
Ahmad • solo_traveller • ae
10
Pros:

Rachel and Mahmoud were of absolute help to me during my stay.

2026-09-19 • via Nuitee
A
Alina • solo_traveller • ae
9
2026-09-19 • via Nuitee