Holiday Inn Express & Suites - Greenwood by IHG

Hotels
•
Holiday Inn Express
8.2 (117 reviews)
401 Clements St, Greenwood, Mississippi, 38930 , Greenwood , US
1-662-455-1885

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Outdoor pool - seasonal
Free breakfast
Safe-deposit box at front desk
Internet access in public areas - high speed
Smoke-free property
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Excellent breakfast
Cons:
Mildewed smell
WiFi issues
Short toilets

Categories

Cleanliness
7.5
Mentioned as clean, but was a mildewed smell present.
Service
9
Staff is described as nice, helpful, and willing to please.
Location
8.2
No specific details mentioned; assumed average.
Room Quality
8
Clean room but noted issues with TV remote and short toilets.
Amenities
7.5
Missing promised outdoor pool; WiFi issues reported.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
9
Breakfast was excellent, which contributed positively.
Overall Experience
8.2
Overall a good stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:52

Property Description

Experience the perfect blend of comfort and convenience at Holiday Inn Express & Suites - Greenwood by IHG, your ideal home away from home.

Recreational Amenities
Revitalize during your stay with our 24-hour fitness center and seasonal outdoor pool, perfect for unwinding after a day of exploration.

Comfortable Accommodations
Relax in one of our 70 air-conditioned rooms, each equipped with refrigerators and microwaves. Enjoy entertainment with flat-screen TVs featuring satellite programming and stay connected with complimentary Wi-Fi.

Convenient Services
Indulge in a complimentary continental breakfast to fuel your day, and take advantage of our business center, 24-hour front desk, and laundry facilities, ensuring a hassle-free experience.

Don't miss out on the opportunity to experience exceptional hospitality; reserve your stay today!

Important information:

  • The seasonal pool will be open from May 30 to September 05.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 117 reviews
Cleanliness: 7.5
Service: 9
Location: 8.2
Room Quality: 8
Amenities: 7.5
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 8.2
J
James R • family
10
Pros:

Clean and great service with a willingness to please.

2025-09-29 • via Nuitee
E
Eric • family
8
Pros:

Overall a good stay, clean but a mildewed smell in hallway and room on 4th floor. Everyone was very nice.

2025-09-07 • via Nuitee
M
Magalenn • friends
6
Pros:

The breakfast was excellent. The bed was very comfortable.

2025-08-22 • via Nuitee
M
Marie • partner
10
Pros:

Very pleasant and helpful reception employee
Very clean room and comfortable bed and pillows. We come back!

2025-08-13 • via Nuitee
V
Verified traveler
6
Pros:

First off the listing said it had an outdoor pool. It did not. The staff was nice. But after checking in, was told the WiFi is out. I’m her on business and needed that. They did give me a room right off the elevator due to my walking disability and I appreciated that. Room was clean and bed was nice. However, The tv remote was dead and had to go get batteries. One of the lamps had a shortage in it. The toilets are so short they seem like they are made for a toddler. Breakfast bar was decent.

2025-07-19 • via Nuitee
C
Constance • family
10
Pros:

Easy process and clean

2025-07-13 • via Nuitee
S
Sammie • family
2
Pros:

I will never stay here again

2025-07-06 • via Nuitee
S
Santana • partner
10
Pros:

Staff was accommodating and room was clean and comfortable.

2025-06-23 • via Nuitee
M
Mark • partner
10
Pros:

Great location for our business trip. Very clean and very friendly staff.

2025-06-11 • via Nuitee
T
Timothy
10
Pros:

Nice and clean

2025-06-10 • via Nuitee
R
Rochelle
10
Good Choice
Pros:

Nice rooms and great customer service

2025-06-10 • via Nuitee
M
Melvin
10
Pros:

Love it

2025-06-09 • via Nuitee
J
jon
10
Pros:

Best hotel in Greenwood. There is literally not g to do in this town but I visit often since my son plays baseball at the local college. This is the best hotel there.

2025-05-28 • via Nuitee
T
Toccaress
10
Pros:

I stayed at this property two separate times and i had no complaints either time. The rooms and everything in it was clean, the beds were comfortable also. I was on the 5th floor both times and i did notice it takes a few minutes to get hot water but once i had it it was good to go.

2025-05-21 • via Nuitee
R
Rebecca
10
Pros:

The Staff were All Wonderful And The Facility And Rooms Were Clean And Modern!! The Coffee Was Fresh Brewed From Whole Coffee Beans And They Offered Coffee 24/7 In Their Lovely Lobby!! Great People And Great Place To Stay With Warm And Friendly Hospitality❣️❣️❣️❣️❣️❣️

2025-05-11 • via Nuitee
L
Lykeyshia • family
6
Pros:

Property was okay. Horrible mattress, bathroom tile was dirty, and a wall was patched with plaster, but not repainted; looked tacky.

2025-05-10 • via Nuitee
S
Samantha
10
Pros:

Very clean, very comfortable beds and staff was nice

2025-04-27 • via Nuitee
K
Kimberly
10
Pros:

My stay was overall good. The front desk is professional and the breakfast was good.

2025-01-20 • via Nuitee
T
Tammie
6
Pros:

The towels were filthy once they were wet the tub wasn’t clean it was noisy the breakfast and staff Was nice.. please get some new towels ASAP.. I spent 30.00 on towels

2024-12-15 • via Nuitee
M
Melissa
10
Pros:

Awesome stay awesome breakfast clean room

2024-12-05 • via Nuitee