Holiday Inn Express

Hotels
401 Clements Street , Greenwood , US

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Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
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Review Highlights

Pros:
Clean rooms frequently mentioned
Comfortable beds
Friendly, helpful and professional staff
Excellent/good breakfast and 24/7 fresh coffee
Convenient/good location for business visits
Many repeat satisfied guests
Cons:
Mildew smell reported on 4th floor and occasional unclean tubs/towels
Maintenance issues: TV, leaky shower head, blinking lights, patched walls
Advertised outdoor pool not available; Wi‑Fi outages reported
Occasional poor mattress or uncomfortable fixtures (short toilets)
Aging in-room appliances (mini-fridge) and noisy rooms in some cases

Categories

Cleanliness
8
Mostly praised as clean in many reviews (rooms and facility), but several specific complaints about mildewed smell in hallways/rooms, dirty towels/tub, bathroom tile grime and patched/unrepainted walls reduce the score slightly.
Service
8.7
Staff repeatedly described as pleasant, helpful, accommodating and professional; several mentions of good front-desk service and helpful maintenance despite isolated issues.
Location
8.3
A few reviewers note a very good or great location for business/visits; location is not a major theme but what is said is positive.
Room Quality
7.8
Beds and comfort are often praised, but multiple negative notes about a horrible mattress in one review, TV problems, leaky shower head, short toilets, noisy lights and an aging mini-fridge make room quality uneven.
Amenities
7.5
Breakfast and 24/7 coffee are strong positives, but notable negatives include an advertised outdoor pool that wasn’t available, Wi‑Fi outages and some poor in-room appliances (mini-fridge, TV).
Value for Money
7.8
Many guests returned and felt the stay was good value given cleanliness and service; isolated complaints about paying for replacement towels and condition issues lower perceived value somewhat.
Food and Beverage
8.7
Breakfast is consistently described as good to excellent and the property offers fresh-brewed coffee 24/7; overall F&B sentiment is clearly positive.
Overall Experience
8.8
Most stays are described as overall good or great with friendly staff, clean rooms and good breakfast; isolated maintenance and amenity issues prevent a perfect score but the general impression is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Holiday Inn Express in Greenwood boasts a prime location for both leisure and business travelers, providing easy access to the city's attractions and amenities.

Modern Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi, and complimentary private parking during your stay at this 5-star hotel.

Comfortable Accommodation
Relax in air-conditioned rooms featuring a flat-screen TV, safety deposit box, and a private bathroom with a shower. Start your day right with a buffet or continental breakfast provided by the accommodation.

Ready to experience luxury and comfort at Holiday Inn Express in Greenwood? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Location