Holiday Inn Express & Suites Asheville Downtown by IHG

Hotels
•
Holiday Inn Express
42 Tunnel Road , Asheville , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Excellent staff
Clean rooms
Great location
Cons:
Cockroaches in pool area
Mediocre breakfast
Odd parking lot layout

Categories

Cleanliness
8.8
Several reviews noted cleanliness positively, but issues such as cockroaches were mentioned.
Service
10
Reviews highlight excellent and friendly service throughout the stay.
Location
9.8
Positively mentioned for its great location with beautiful views.
Room Quality
9.8
Rooms reported to be clean and comfortable, contributing to a positive experience.
Amenities
7.8
Breakfast quality and some amenities like the hot tub were criticized.
Value for Money
9.8
Considered a budget-friendly option with good value.
Food and Beverage
7.8
Breakfast was noted as mediocre, with room for improvement.
Overall Experience
9.8
Overall stay was described as enjoyable and relaxing, with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:01

Property Description

Convenient Location
Situated just off Interstate 240, our hotel is a mere 5 minutes' stroll away from a plethora of shopping and dining options, making it the perfect choice for those looking to immerse themselves in the local scene.

Relaxing Amenities
Unwind and rejuvenate in our indoor/outdoor pool or enjoy your favorite shows on the 43-inch flat-screen TV available in every room. With a microwave, refrigerator, and comfy white bedding, we ensure your stay is as comfortable as possible.

Business-Friendly Services
For our business-savvy guests, we provide a well-equipped business center to cater to all your work needs, ensuring you stay productive even while on the go.

Ready to experience comfort and convenience at its best? Book your stay at Holiday Inn Express & Suites Asheville Downtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 7.8
Value for Money: 9.8
Food and Beverage: 7.8
Overall Experience: 9.8
F
Frank • couple • us
9
Good choice
Pros:

Clean..Very quiet even though we were adjacent to a busy boulevard. Close to a variety of restaurants.

2026-10-13 • via Nuitee
T
Timothy • solo_traveller • us
9
I had a nice stay.
Pros:

Clean room and comfortable bed.

Cons:

No complaints.

2026-10-13 • via Nuitee
J
JoAnn • extended_group • us
7
2026-10-11 • via Nuitee
K
Karen • couple • us
8
2026-10-09 • via Nuitee
R
Rodrigo • family_with_children • us
9
Pros:

Comfortable, clean and good breakfast. I'd stay again.

2026-10-09 • via Nuitee
K
Keyser • solo_traveller • us
10
Pros:

Newer Hotel , very clean lay-out of Room was very modern , and accommodating! Very Nice Staff & friendly.

Cons:

Parking tight , very small lot.

2026-10-08 • via Nuitee
J
Joshua • couple • us
10
2026-10-08 • via Nuitee
H
Harold • couple • us
9
Pros:

Location

Cons:

The floor in the entrance to the room and bathroom could have been cleaner.,

2026-10-08 • via Nuitee
C
Crystal • extended_group • us
10
2026-10-07 • via Nuitee
R
Rosalie • solo_traveller • us
8
Cons:

A coffee pot in the room would be nice

2026-09-18 • via Nuitee
H
Hunter • couple • us
10
2026-09-10 • via Nuitee
B
Brooke • couple • us
10
2026-09-06 • via Nuitee
C
Charles • solo_traveller • us
10
2026-09-06 • via Nuitee
D
Debbie • couple • us
10
Great
2026-09-01 • via Nuitee
M
Mike • extended_group • de
7
2026-08-22 • via Nuitee
R
Renae • solo_traveller • us
9
My stay was very pleasant. I will definitely stay here again.
Pros:

This is my second stay at this location. The staff is always friendly and professional. The rooms are clean and updated and the breakfast buffet is a nice bonus.

Cons:

I find that this location is a little tricky to get to. I always seem to miss the turn. Maybe a larger sign at the road would help.

2026-08-20 • via Nuitee
J
Jasper • solo_traveller • us
1
UNACCEPTABLE.
Pros:

Nothing. They would not allow us to stay there. We booked for a local family who needed a place to stay for two nights due to an emergency plumbing issue and they REFUSED to honor the booking AFTER we arrived. Shane on you Holiday Inn. Will NEVER book a Holiday Inn or affiliated hotel again. And Booking.com should make policies like that clear when booking.

2026-08-18 • via Nuitee
S
Susan • extended_group • us
9
2026-08-12 • via Nuitee
K
kerstin • couple • de
9
gern mal wieder
Pros:

Die Lage war gut,zentral gelegen man konnte Restaurant fußläufig erreichen,saubere Zimmer ,sehr gute Ausstattung ,sehr freundliches Personal, Frühstück war ausreichend mit Obst im Angebot. Der Pool und die Anlage waren sauber und völlig ausreichend.

2026-08-11 • via Nuitee
L
Linda • couple • us
8
Enjoyable stay. I would definitely stay here again
Pros:

Very comfortable beds. Nice big room. Breakfast was great.

Cons:

Water Pressure could’ve been better. Tub was slow to drain.

2026-08-10 • via Nuitee