Holiday Inn Express & Suites Asheville Downtown by IHG

Hotels
•
Holiday Inn Express
9.2 (1814 reviews)
42 Tunnel Rd, Asheville, North Carolina, 28805 , Asheville , US
1-828-225-5550

listing image 1
Show all photos

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Clean rooms
Great location
Cons:
Cockroaches in pool area
Mediocre breakfast
Odd parking lot layout

Categories

Cleanliness
8.8
Several reviews noted cleanliness positively, but issues such as cockroaches were mentioned.
Service
10
Reviews highlight excellent and friendly service throughout the stay.
Location
9.8
Positively mentioned for its great location with beautiful views.
Room Quality
9.8
Rooms reported to be clean and comfortable, contributing to a positive experience.
Amenities
7.8
Breakfast quality and some amenities like the hot tub were criticized.
Value for Money
9.8
Considered a budget-friendly option with good value.
Food and Beverage
7.8
Breakfast was noted as mediocre, with room for improvement.
Overall Experience
9.8
Overall stay was described as enjoyable and relaxing, with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:01

Property Description

Welcome to Holiday Inn Express & Suites Asheville Downtown by IHG, your gateway to the vibrant heart of Asheville!

Recreational Amenities
Dive into relaxation with our outdoor and indoor pools, or maintain your fitness routine in our 24-hour gym—perfect for energizing your stay!

Convenience at Your Fingertips
Stay connected with complimentary Wi-Fi across the property, and enjoy our 24-hour business center to make work a breeze.

Comfortable Stay
Our modern rooms are designed for your comfort, featuring LCD televisions, complimentary toiletries, and the convenience of safes and desks.

Experience Asheville like never before—book your stay with us today!

Important information:

  • Up to 3 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1814 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 7.8
Value for Money: 9.8
Food and Beverage: 7.8
Overall Experience: 9.8
9
90b012ecc88e7098b94ef8915250d181 • couple • us
10
2026-04-18 • via Nuitee
1
1d33026618ae72b42027cea4cadb81ed • family_with_children • us
8
2026-04-15 • via Nuitee
6
6f1d58c3e3d571d150a40ed29fade83e • couple • us
9
Nice place to stay 👍
Pros:

Nice n clean

Cons:

Staff was friendly and courteous .

2026-04-13 • via Nuitee
J
JR Ewing • couple • fr
10
Excellent!!
Pros:

Parfait. Literie excellente, chambre très propre et spacieuse. Petit déjeuner complet. Piscine intérieure très appréciée!

Cons:

Rien

2026-04-08 • via Nuitee
S
Schaffer • couple • us
9
2026-04-08 • via Nuitee
P
Phyllis • family_with_children • us
10
Comfortable beds
Pros:

Checked in late and left early.

Cons:

N/A

2026-04-07 • via Nuitee
B
Brian • family_with_children • us
9
2026-04-07 • via Nuitee
L
Laura • extended_group • us
10
2026-04-07 • via Nuitee
S
Steven • solo_traveller • us
9
Pros:

Great hotel and excellent staff.

Cons:

Nothing

2026-04-05 • via Nuitee
E
Edward • couple • us
10
2026-04-04 • via Nuitee
T
Terrapin • family_with_children • us
1
Don’t bother staying here
Pros:

Nothing

Cons:

Walls are paper thin, last persons hair was in the shower, AC couldn’t be adjusted and didn’t blow cold air. Parking is very limited and hard to snag

2026-03-31 • via Nuitee
H
H Penn • couple • us
10
We would stay there again.
Pros:

Very friendly staff, clean rooms, and easy in and out with parking.

2026-03-30 • via Nuitee
T
Tamara • family_with_children • us
10
We will be back!
Pros:

Close to everything!

Cons:

N/A

2026-03-15 • via Nuitee
T
Tammy • extended_group • us
10
Great
Pros:

Great location for seeing the Biltmore n close to lots of restaurants n stores

Cons:

Nothing it was prefect

2026-03-15 • via Nuitee
J
Jimmy • family_with_children • us
10
Pros:

Phenomenal everything

2026-03-13 • via Nuitee
B
Biertzer • couple • us
10
Quite comfortable!
Pros:

Very friendly and clean.
Breakfast was awesome.
Close parking.

Cons:

Entrance to hotel off of road a little confusing.

2026-03-02 • via Nuitee
I
I5285SJhelene • Couples
10
Comfortable , convenient and reasonably priced
Pros:

This had everything we needed at a reasonable price. It was right by the highway but not noisy. We stayed two nights and both nights we could walk to a nice place to eat.

2026-02-26 • via Tripadvisor
A
ann • couple • us
10
Great hotel close to downtown, exceptionally clean and comfortable
Pros:

Plenty of options hot and cold constantly replenished. Staff was attentive to cleaning tables and checking food.

Cons:

I wanted a receipt but was told my 3rd party booking site would email it to me,

2026-02-26 • via Nuitee
P
Paveena • family_with_children • th
10
2026-02-25 • via Nuitee
C
Cindel • couple • us
9
2026-02-23 • via Nuitee