Holiday Inn Express Hotel & Suites Center by IHG

Hotels
Holiday Inn Express
8.1 (129 reviews)
143 Express Boulevard , Center , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
High cleaning fees
Poor maintenance of amenities

Categories

Cleanliness
7.18
Review mentions that the toilet was old and there was a leak in the roof, indicating cleanliness issues.
Service
9.15
Staff were friendly enough, contributing positively to the service experience.
Location
9.19
Standard quality for this hotel tier.
Room Quality
7.64
The room quality was acceptable but noted issues with cleanliness overall.
Amenities
8.17
The pool area was not well maintained, which affected the amenities rating.
Value for Money
5.63
Charged excessive cleaning fees for minor issues, impacting value perception.
Food and Beverage
9.68
Breakfast was mentioned positively, indicating good quality food and beverage.
Overall Experience
8.15
Mixed experience overall, highlighting both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:21

Property Description

Convenient Location
Situated just off Route 96 and a mere 2 miles from central Center, Texas, Holiday Inn Express Hotel & Suites Center offers easy access to the area's attractions and amenities.

Comfortable Accommodations
Each room at the hotel is equipped with modern conveniences such as a flat-screen TV, microwave, and refrigerator. Upgrade to a suite for added luxuries like a spa bath or sofa bed.

Fantastic Amenities
Guests can enjoy the seasonal outdoor pool, fitness room, and hot tub during their stay. The hotel also provides free Wi-Fi, a daily hot breakfast, a business center, and barbeque facilities.

Book your stay at Holiday Inn Express Hotel & Suites Center now to experience comfort and convenience in Center, Texas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 129 reviews
Cleanliness: 7.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 5.63
Food and Beverage: 9.68
Overall Experience: 8.15
J
Jay couple us
9
It was a very pleasant stay , best in the area . Even with Wyndham next door. ( I stayed there a fe
Pros:

Great staff, breakfast, cleanliness, comfortable beds, parking place for boat and trailer, quiet

Cons:

Cable/satellite system had a few issues but probably not hotel’s fault

2026-07-03 via Nuitee
S
Shanna solo_traveller us
8
We’ve never had a bad experience here and would stay again.
Pros:

The staff is always so friendly! Location is great. Room is comfortable and breakfast is always tasty.

Cons:

There was a strange smell in the bathroom and a pubic hair on the toilet seat when we checked in.

2026-06-26 via Nuitee
F
Frenmily couple us
6
Servicio de Mediana Calidad-No atienden mi solicitud de reembolso
Pros:

Tenía lo básico de cualquier holiday inn.

Cons:

Días antes de llegar llame a la recepción del hotel y una persona en español me atendió, le dije que quería cambiar mi reservación y lo hizo y me dio el nuevo precio incluso por dos noches. El día que llegamos en la recepción me dijeron que no había ningún cambio, era desde el viernes hasta el lunes, la persona de la recepción me dijo que llamara a booking luego me dijo que ingresara y que me devolverían el dinero de esa noche y cambio mi dia de salida. Finalmente me cobraron tres noches, estoy pidiendo el reembolso y nadie me ha ayudado, llamé al hotel y dijeron que hablarían con la manager y me llamarían, inicié un chat por app de reclamo y no hay respuesta de nadie.

2026-06-26 via Nuitee
M
Marilyn solo_traveller us
10
Pros:

I was able to get a room on short notice. I lost power at home during the recent ice storm in East Texas and needed a place to stay until the power company could restore service to my area. Everyone on the staff here was professional and courteous during my stay.

2026-01-29 via Nuitee
W
Woods couple us
9
Very relaxing and peaceful and easy check in great breakfast lovely staff
Pros:

Very friendly clean and comfortable

Cons:

Nothing

2025-12-08 via Nuitee
T
Tanja Neco family_with_children us
7
2025-10-09 via Nuitee
J
Jeff
4
Wet floor
Pros:

Carpet was wet and moldy near the air unit

2025-09-28 via Nuitee
H
Heidi
10
Fabulous Experience
Pros:

Beds were so comfortable , room was clean and large, loved having a fridge and kierig . It was great getting a text saying to text back if I needed anything. We needed more towels. It was quickly delivered. The breakfast was delish!

Bathroom fan didn’t work and the toilet seat should be replaced. I have no idea why but it looks like the seat was damaged and painted which looks dirty. We loved our stay . We were very happy!

2025-09-28 via Nuitee
S
Samantha family_with_children
8
Pros:

My only issue is that it was difficult to find an employee when we arrived super late for check in (after midnight- as I was driving from out of state)..

Staff were friendly enough, hotel was clean and quiet.

2025-08-21 via Nuitee
K
Kevin
4
Pros:

The toilet set was old and nasty leak in the roof, not worth no 200$

2025-08-09 via Nuitee
E
E7872XNlauran Family us
2
Charged 250 for frosting on the floor. Told it was paint.
Pros:

I stay at hotels all the time and I have never been charged a cleaning fee. I take the time to pick up our room and it's usually just me and my young kids. I am currently almost 9 months pregnant and my daughter wanted to get a hotel for her 12th birthday so we could just hang out and swim for a day. The place we usually go had pool maintenance so we got a room here in eldorado hills. The pool area had McDonald's all over the ground and never got cleaned up n we were there until 10. The hot tub was like warm and slimy with band aids lying around the floor. When I checked out the next morning I noticed my card was getting charged first 20 then 25 and when I called they told me that we had got paint on the floor. And they were keeping my $50 deposit and charging me 90$ ... I should be lucky because they usually charge a 250 cleaning fee... They took 90 because that's all I had in my account. The money I was going to use to take my daughter shopping the next day. One piece of cake was dropped on the floor so I tried to explain it was just frosting and we had tried to clean it up. They didn't care and kept trying to charge my card over the next week for the rest of the 250$ for a spot of frosting. Outrageous!!! I will never stay here again and I can't believe because we dropped a price of cake that we were getting charged 250 dollars that is actually insane. Don't stay here!!!

2025-07-07 via Tripadvisor
A
Alonso family_with_children us
10
Low water pressure
Pros:

Personal muy capasitado

Cons:

La presión de agua en la regadera muy baja

2025-07-05 via Nuitee
7
748tamt Family cu
10
Best Hotel
Pros:

Rooms are very clean and great service from check in to check out. Jazzmin was wonderful. Breakfast was delicious me and my kids enjoyed it. The pool is a definite much do while staying at the hotel. Definitely would recommend this to family and friends.

2025-06-11 via Tripadvisor
M
MichaelMICHAEL A WALKER
10
Pros:

Ttt

2025-05-03 via Nuitee
M
Michael
10
Pros:

my stay was great

2025-04-02 via Nuitee
J
jessica
10
Great Hotel
Pros:

Staff was amazing and hotel was very cozy definitely will be returning!

2025-03-25 via Nuitee
C
Charles
10
Pros:

Clean and bright with friendly staff on hand.

2025-03-05 via Nuitee
6
652calebr Business
2
DO NOT GO HERE!
Pros:

Horrible experience, tried to charge us twice. Called us a liar and had the audacity to call back about the issue. Had to call corporate to get the charges overturned. Manager very unprofessional, and called us liars on the way out. Love the chain, hate this location. Would rather sleep in my car. DO NOT GO HERE!

2025-02-03 via Tripadvisor
C
Christy family with young children us
5
Take bug spray
Pros:

Breakfast was good

Cons:

We had a huge roach crawling in our room . When I went to complain I was told no rooms available but I would get a discount . Upon checkout I spoke to the manager who said sorry this is east Texas , it’s cold outside and bugs are coming in , can’t give you a discount .

2025-01-03 via Nuitee
C
Charles
10
Pros:

Was all good

2024-12-30 via Nuitee