Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service from security
Nice views from rooms
Clean and comfortable rooms
Cons:
Dirty sheets and damaged shower curtain
High parking fees
Confusing billing for dining

Categories

Cleanliness
8.03
The sheets and shower curtain were noted as dirty and stained.
Service
9.5
Security found and returned the phone, and there were positive mentions about staff.
Location
9.04
Proximity to downtown and various attractions was praised.
Room Quality
8.49
Rooms were clean and comfortable with nice views, but some minor complaints exist.
Amenities
7.52
Additional fees for parking and limited amenities resulted in a lower score.
Value for Money
6.98
High costs for parking and food led to dissatisfaction.
Food and Beverage
7.03
High cost and issues with credits for dining; needs improvement.
Overall Experience
9
Despite some issues, many guests had a pleasant overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:59

Property Description

Luxurious Waterfront Location
Located next to the San Diego Convention Center and PETCO Park, Hilton San Diego Bayfront offers stunning views of San Diego Bay. The full-service spa and spacious, modern rooms with premium amenities ensure a comfortable stay.

Poolside Relaxation and Dining
Guests can unwind by the outdoor pool, indulge in poolside dining at The Pool Club, or enjoy cocktails at the Odysea Lounge. With two hot tubs and a Kid’s Splash Zone, the hotel provides ample opportunities for relaxation and fun in the sun.

Culinary Delights with a View
Indulge in California coastal cuisine at Hudson & Nash Waterfront Kitchen and Cocktails, where fresh regional ingredients shine. Enjoy breathtaking bay views while savoring hand-crafted cocktails and San Diego’s best craft beers.

Experience luxury and comfort at Hilton San Diego Bayfront - book your stay now for an unforgettable waterfront getaway!

Important information:

WiFi is free for all Hilton Honors members. Guests can enroll for free online.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 75.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1548 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.04
Room Quality: 8.49
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 7.03
Overall Experience: 9
P
Papanastasiou • extended_group • gr
8
2026-06-06 • via Nuitee
M
Matthias • extended_group • be
6
Pros:

Room was clean and was equipped with a good bathroom.
Location, close to Glaslamp and Uber brings you anywhere else you want.
View, if lucky, overviews the bay area.
Beds were very good.

Cons:

The spa was closed for the whole duration of our stay.
Double charged the resort fee worth USD 388. After back and forth finally got refunded the overcharge. No apologies or nothing in response. Just this dry answer: Upon review we have removed he duplicate charges and refunded it to the card on
file. Updated folios have been sent to the email on file reflecting the refund.
I expect better.

2026-06-06 • via Nuitee
R
Reyes • family_with_children • us
10
Pros:

the view from room was amazing I can only imagine being on a even higher floor and it was mothers day surprise for everyone

2026-06-06 • via Nuitee
K
K1732KKjamess • Couples
10
Awesome Experience
Pros:

Loved the whole experience. I have stayed at the hotel multiple times and will continue to come back. Staci has been my waitress for breakfast @ Hudson & Nash multiple times and she does a phenomenal job! Travis at the was also incredible. The Bayfront is one of my most favorite hotels across the country!

2026-06-05 • via Tripadvisor
M
Morris • solo_traveller • us
9
2026-06-04 • via Nuitee
T
TANER • couple • tr
8
2026-06-03 • via Nuitee
P
Purvi • extended_group • in
8
Super stay
Pros:

Beautiful location

2026-06-03 • via Nuitee
1
173bradenh • Solo travel
10
Amazing hotel to get your city and beach fill in San Diego!
Pros:

I stayed at Hilton San Diego Bay Front from 5/28-5/30/2026. I’m a Hilton Team Member and I enjoyed my stay very much! Would love to take the time to shout out the staff that was so very helpful.

Alex at the Front Desk checked me in and got me a great view from my room. He blessed me with free parking for a night and an amazing check-in process. Lesly, Andrew, and Gabby at the coffee shop were so excited to be working and I loved seeing their hard work and positivity. I have to say the person who impacted me the most was the guest ambassador, Maryann. Share the most professional and greatest attitude I’ve ever seen for a Hilton team member. I loved hearing her story and celebrating her hard work with her. She deserves to go very far I’m her career. You’re amazing, Maryann!

I would love to come visit this location in the future!

Stay loved,
Braden H.

2026-06-02 • via Tripadvisor
E
Explorer29801545879 • Family • Scottsdale, Arizona
10
Gary with Hilton Grand Vacations
Pros:

Great food great service. Today was our last day and we met a gentleman by the name of Gary from Hilton Grand Vacations. He was so nice and pleasant. He told us about the vacation destinations HGV was offering. He explained things so eloquently to us it made it very easy for us to get the Scottsdale getaway. He went over the 2 hour ownership preview with us and explained how that worked and then gave us a great suggestion on where to eat for lunch. Thanks Gary!!

2026-06-01 • via Tripadvisor
K
Kaivon • solo_traveller • us
10
2026-06-01 • via Nuitee
B
Beverley • solo_traveller • us
9
It’s the second time I’ve stayed here. I really like staying there. I will stay there again.
Pros:

Access to the ocean. The restaurants and the little store the convenience to the gas lamp.

Cons:

The neighbors that were thumping their music very loud into the wee hours of the morning and slamming doors

2026-06-01 • via Nuitee
S
Seidner • solo_traveller • il
10
Pros:

מלון מעולה !!!
מרחק הליכה מהדאון טאון ורובע מנורות הגז
בריכה יחסית גדולה
קפה מעולה בבוקר בחנות הנוחות
הרבה חניה קרובה
היה כיף גדול וחבל שלא יכולנו להאריך את השהות בסן דייגו המקסימה

2026-06-01 • via Nuitee
S
sophierJ1400UB • Business
10
San Diego Bayfront
Pros:

I’m a gold Hilton member (my best friend is a platinum member) and I have stayed in quite a few Hiltons including San Diego (County including Marbrisa in Carlsbad), Las Vegas, Lisbon, Barcelona, San Juan/Condado). My top personal top three Hiltons are San Juan Caribe, Vegas Resorts World and San Diego Bayfront. San Diego Bayfront is top notch! Their customer service from housekeeping, bartenders, front desk is unmatched! Special shot out to Jordan and Jonelle! They go the extra mile to make me feel special as a Hilton gold member! Best Hilton in San Diego county!

2026-05-31 • via Tripadvisor
B
B2105TXwilliamp • Solo travel
10
Surprisingly excellent experience. Usually mega hotels have the worst service. This property is an excellent exception!
Pros:

TJ at the front desk was great and Mimi in the lounge was amazing!

2026-05-31 • via Tripadvisor
C
caleed2026 • Family
10
Bikes!!
Pros:

One of our favorite hotels in San Diego! We try to do different activities every time stay, this trip we decided to ride bikes. The young workers who helped us were so friendly and helpful (Gabe Trujillo and Mythka W.) thank you the memories we made. Until next time

2026-05-31 • via Tripadvisor
S
SERKAN • solo_traveller • us
8
2026-05-30 • via Nuitee
E
Eugene • couple • us
7
Enjoy my stay there but would I stay there again probably not
Pros:

The staff and that it was close to downtown San Diego

Cons:

The room had an old carpet smell and the Traffic for the game parking that was allowed in the hotel made a lot of traffic and it was a little overpriced for everything that was going on.

2026-05-29 • via Nuitee
J
Jason • couple • us
10
Beautiful views. Easy access to Gaslamp area.
Pros:

Very nice and clean. Great location. Rooms pretty good size.

2026-05-29 • via Nuitee
C
clarethv2026 • Solo travel
2
Unethical property
Pros:

I am extremely disappointed with the customer service I experienced from Nianza at Hilton Bayfront San Diego during breakfast service.

From the beginning, the service was inattentive. After being seated, I waited an excessive amount of time before anyone acknowledged me, and I eventually had to stop a staff member myself just to place my order. During the meal, no one checked in to ask whether I needed anything else, a refill, or additional assistance. Once I finished eating, I left my napkins on the table and waited for quite some time hoping someone would bring the check, but no one ever approached me. I ultimately had to walk to the register myself in order to pay.

What made the experience significantly worse was the handling of the gratuity charge. I had noticed on the menu the night before that parties of a certain size would automatically be charged a 20% gratuity. However, during checkout, a 20% gratuity was added to my bill despite my understanding that it should not have applied in this situation. When I politely requested that the charge be removed or adjusted, Nianza immediately processed my resort check out and refused to void or correct it.

Her response and attitude throughout the interaction were shocking. Instead of professionally addressing a billing concern, she became dismissive and disrespectful. At one point, she made comments about team members not receiving compensation, even though I was simply requesting a correction to the bill. Gratuity should remain voluntary and handled transparently, especially when a guest raises a concern respectfully.

My husband is a physician, and we were visiting the property while evaluating locations for a potential conference related to his practice field. Unfortunately, this experience left a very negative impression of the property’s customer service standards.

I have since submitted a formal complaint to the appropriate department and sincerely hope Hilton Bayfront San Diego takes steps to improve staff training, professionalism, and guest service moving forward.

2026-05-28 • via Tripadvisor
A
Anna • family_with_children • us
9
Beautiful stay
Pros:

Best location, clean, friendly service

Cons:

The wedding took place in the courtyard with loud music till the late evening which disturbed our 13month baby sleep
Too expensive breakfasts, no options in the menu for small portions

2026-05-28 • via Nuitee