MainStay Suites Port Arthur - Beaumont South

Hotels
•
Main Stay Suites
6.6 (163 reviews)
7648 Memorial Boulevard , Port Arthur , US
+1 409-729-8880

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location / close to airport
Friendly front desk clerk (in some cases)
Comfortable beds
Affordable / good value for some guests
Breakfast available (omelets praised)
Plenty of nearby food options
Cons:
Rooms filthy: mold, mildew, dirt stains
Roaches reported
Deposit/incidentals not refunded / unexpected charges
Rude or unhelpful staff and reported discriminatory treatment
No/poor WiFi and limited TV access
Pool and amenity access problems
Card charged twice / payment issues
Room not as booked; small or worn rooms

Categories

Cleanliness
3
Multiple reviewers report filthy rooms: mold in the bathtub, mildew in the shower, dirt stains, roaches, unwashed mattress covers and bad odors — overall cleanliness is poor.
Service
6.5
Mixed feedback: a few guests praised a sweet front desk clerk, but there are numerous complaints about rude or unhelpful staff, manager unwilling to address problems, and issues around deposits/charges.
Location
10
Consistently praised: several guests cite great location, good proximity to the airport and plenty of nearby food options.
Room Quality
4
Many reports of problems with rooms: wrong room assigned, small/overpriced rooms, rust on appliances, curtains falling, and general wear and staining.
Amenities
5.5
Amenities are inconsistent: complaints about no/poor WiFi, pool access/time enforcement, dirty dishes and limited kitchenette supplies; breakfast is offered but limited.
Value for Money
9
Mixed but several guests explicitly call it good value or decent price; others say it felt overpriced — overall perception leans toward good value for some travelers.
Food and Beverage
8.8
Breakfast is limited continental but omelets are praised; many reviewers also note plentiful nearby food options.
Overall Experience
6
Overall impression is mixed-to-negative: multiple guests report 'worst stay' and say they won't return, while a minority mention comfortable beds and friendly staff, resulting in a mediocre overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Extended Stay Suites
Discover comfort and convenience at MainStay Suites Port Arthur - Beaumont South. With fully equipped kitchens, free WiFi, and weekly housekeeping services, our stylish suites are perfect for extended stays.

Complimentary Breakfast and Business Amenities
Start your day with a free continental breakfast and stay connected with our business-friendly amenities, including a public computer, in-room desks, and copy/fax services. Ideal for both leisure and business travelers.

Nearby Attractions and Easy Access
Located just minutes from the Motiva Port Arthur Refinery and Southeast Texas Regional Airport, our hotel offers easy access to key attractions. Explore the area with confidence and return to the comfort of MainStay Suites. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BPT

Location

Guest Reviews

6.6
Based on 163 reviews
Cleanliness: 3
Service: 6.5
Location: 10
Room Quality: 4
Amenities: 5.5
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 6
P
Pavlowich • family_with_children • us
7
2026-02-26 • via Nuitee
K
Katelyn • extended_group • us
8
2026-02-25 • via Nuitee
L
Lupe • solo_traveller • us
1
2026-02-08 • via Nuitee
P
Pavlowich • solo_traveller • us
10
2026-01-26 • via Nuitee
R
Roy • solo_traveller • us
8
2026-01-24 • via Nuitee
A
Apperson • solo_traveller • us
4
Pros:

The hotel was nice but I never got my deposit back!

Cons:

Being told about the deposit before I booked the room and then receiving my deposit after I left

2026-01-22 • via Nuitee
K
Katelyn • couple • us
8
Pros:

Great location. Friendly staff. Great value for the price.

Cons:

Nothing

2026-01-19 • via Nuitee
P
Premm • solo_traveller • ca
5
Cons:

Price is too high for this hotel

2026-01-19 • via Nuitee
J
James • family_with_children • us
1
Will not use again
Pros:

Nothing

Cons:

The room was filthy. There had mold on the bathtub the door to the bathroom on the refrigerator in the room also the door leading outside to the hallway. The room was not clean like it should’ve been.

2026-01-19 • via Nuitee
C
Crystal • couple • us
7
2026-01-12 • via Nuitee
J
Jyarbro • couple • us
7
2026-01-03 • via Nuitee
J
John • family_with_children • us
8
Pros:

Very good value for money.

2025-12-06 • via Nuitee
• extended_group • us
1
Horrible
Pros:

Nothing

Cons:

I didnt enjoy my time there at all , I also didn’t like it had No assembly for the bathroom because I traveled with my (elderly) grandma , it did not smell good at all , luckily we packed air fresheners before arriving , it had dirt stains everywhere , I even took pics , the room I booked was the not the one that was given , we had no WiFi we barley could watch any tv (went to purchase WiFi hotspot) and Roku plug in of our own , the dishes and things were dirty as well and didn’t have anything dish detergent to clean with , we were robed our pool time and was told to get out even tho we asked ahead of time and it was told to us it closed at 9 the lady closed it at 8 and watched us the whole time and during check out I literally had to go with her so she would not do anything in order to not give me my deposit back . But overall worst stay out of all hotels we have booked it was not worth the money paid at all !

2025-10-04 • via Nuitee
T
Todd
6
Pros:

Won't stay there again!

2025-08-11 • via Nuitee
S
soraida • family_with_children • us
5
2025-08-07 • via Nuitee
J
Jamie
4
Pros:

Hotel smells wet

2025-08-07 • via Nuitee
J
Jessica • family_with_children • us
10
2025-08-03 • via Nuitee
D
Dominique
8
Pros:

Front desk clerk was sweet and nice.

2025-07-21 • via Nuitee
S
Sabrina • family
6
Pros:

Room was ok but was not very clean

2025-07-05 • via Nuitee
C
Carolina
2
Pros:

I asked the front lady if i could stay in the swimming pool till 10pm and she said no but she let other people stay till 10pm and she did not like Hispanic people at all she was just staring at me when i was eating breakfast with my kids and she made me feel bad because she would not stop staying at me and my kids i just did not like at all how she treated us i would never stay there again because if they don't know how to respect i would not work in the front desk i am really mad at the manager because he did not want to talk to me because he did not have to speak to me because for him nothing happened but me and my family did not like the way the lady treated us at all bad experiences in this bad hotel .....

2025-07-04 • via Nuitee