Homewood Suites by Hilton Oklahoma City-West

Hotels
•
Homewood Suites by Hilton
8.9 (170 reviews)
6920 West Reno Avenue , Oklahoma City , US
+1 405-789-3600

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Excellent location near restaurants and city
Spacious two-room suites / separate bedroom
Friendly front desk and welcoming staff
Good breakfast selection (many positive mentions)
Clean breakfast area (several guests)
Cons:
Serious breakfast/utensil hygiene incident reported
Pool cleanliness concerns
Worn furniture and uncomfortable sofa bed in some rooms
Limited parking availability

Categories

Cleanliness
7.8
Mixed signals: breakfast area described as clean, but guests reported pool not very clean and a serious utensil/hygiene concern during breakfast that lowers confidence in overall cleanliness.
Service
10
Generally praised — multiple guests said staff were friendly and welcoming and front desk was excellent. A single, serious negative incident involved breakfast attendants, but overall guest-facing service (front desk, friendliness) was consistently strong.
Location
9.8
Consistently positive: many guests highlighted great location, close to city, restaurants, stores, and easy access — repeatedly cited as a primary pro.
Room Quality
9
Generally favorable (separate bedroom/living area praised and two-room suites well-liked) but some guests noted dated chairs, worn furniture and an uncomfortable sofa bed and occasional issues with temperature/humidity.
Amenities
8.7
Mixed: breakfast offering and selection praised by several guests, but amenities concerns include pool cleanliness and limited parking availability.
Value for Money
8.9
Standard quality for this hotel tier
Food and Beverage
7.2
Mixed to negative: some guests called the breakfast the best of their trip and liked the selection, but the reported utensil-handling and hygiene incident at breakfast significantly harms confidence in food safety and service in F&B.
Overall Experience
9.8
Overall very positive: many guests said they'd stay every time, felt at home, and praised location and accommodations despite isolated issues (furniture wear, parking, and the breakfast hygiene incident).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Spacious Suite-Style Accommodations with Fully Equipped Kitchens
Experience the convenience of fully equipped kitchens in our spacious suite-style accommodations, perfect for short or extended stays.

Convenient Amenities for a Relaxing Stay
Start your day with a delicious breakfast buffet, unwind by the outdoor pool, and take advantage of our free grocery shopping services.

Ideal Location Near Major Attractions
Explore nearby attractions such as the Oklahoma State Fairgrounds, City Zoo, and National Cowboy and Western Museum. Book your stay now and make the most of your visit to Oklahoma City-West Homewood Suites.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 170 reviews
Cleanliness: 7.8
Service: 10
Location: 9.8
Room Quality: 9
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 7.2
Overall Experience: 9.8
A
Aleena • extended_group • us
10
Will stay here every time.
Pros:

Great location, close to city. Easy on and off from I-40.

Cons:

So nice having 2 rooms in one for our family.

2026-10-26 • via Nuitee
G
Gregory • family_with_children • us
10
2026-10-25 • via Nuitee
J
Jacinda • solo_traveller • us
10
2026-10-12 • via Nuitee
上坂 • solo_traveller • jp
5
2026-10-09 • via Nuitee
E
Ellen • couple • gb
10
2026-09-14 • via Nuitee
A
Adam • extended_group • pl
8
Pros:

Lokalizacja
Harley-Davidson vis a vis 🤘😎

2026-09-05 • via Nuitee
R
Roy • solo_traveller • us
9
2026-08-29 • via Nuitee
L
lynn • extended_group • us
10
Love this hotel ! Easy to find short 10 minute drive to Bricktown,
Pros:

I really like the separate bedroom and living area s with a door !

Cons:

Needs more parking

2026-08-23 • via Nuitee
S
Shawnta • couple • us
10
2026-08-16 • via Nuitee
A
alexandrea • family_with_children • us
10
Pros:

Location surrounding by lots of restaurants and stores

Cons:

Was out dated, chairs in room where very worn out. Sofa bed wasn’t comfortable and you can tell it needs replaced

2026-08-11 • via Nuitee
J
Jeffrey • family_with_children • us
10
2026-08-07 • via Nuitee
A
Addys • family_with_children • us
10
2026-07-14 • via Nuitee
K
Kathrin • family_with_children • it
9
Pros:

Best breakfast of our trip!! Finally no plastic dishes.

Cons:

Pool not so clean...but it was ok

2026-07-01 • via Nuitee
J
Johnny • solo_traveller • us
8
2026-06-30 • via Nuitee
P
Paula • couple • us
10
Comfortable, beautiful but to hot and humid. 😅
Pros:

Love the location. Great restaurants close a Walmart if you forget anything.

We stay here every time we visit.

Cons:

There was nothing we don’t like.

2026-06-29 • via Nuitee
M
Marissa • couple • us
10
2026-06-28 • via Nuitee
P
PAUL • couple • us
10
2026-06-24 • via Nuitee
C
Christina • family_with_children • us
10
Pros:

Breakfast area was clean and neat and the food was average but a wide selection

2026-06-22 • via Nuitee
D
demmarcs • Couples
2
The most disappointing experience
Pros:

I am a Silver Member, and my wife is a Diamond Member. The room and the front desk staff were excellent, and we appreciated their service.

However, our breakfast experience was very disappointing and left us feeling uncomfortable and disrespected.

While having breakfast, I noticed that two breakfast attendants were handling the tips of the forks and spoons with their bare hands before placing them back into the utensil container. I also noticed that there was no hot water available for sanitizing utensils. As someone who values proper food hygiene, I politely asked if hot water could be provided so the utensils could be better sanitized.

Instead of addressing my concern professionally, the two attendants laughed at me in front of other guests. They repeatedly mimicked the way I spoke and continued making fun of my request as they walked back into the food preparation area. When I later asked for plastic utensils, they did not assist me and again appeared to mock my request for sanitized utensils.

My wife also noticed that whenever the two attendants came out of the back area, they looked at me in a hostile and unfriendly manner. Their behavior made me feel embarrassed, humiliated, and unwelcome as a guest.

We were on a long road trip traveling through Texas, Arkansas, Tennessee, Illinois, Missouri, Kansas, and Oklahoma, and this was one of the most disappointing experiences we encountered during our journey.

My concern was simply about proper food hygiene and guest safety. When food utensils are handled by touching the eating ends and are not properly sanitized, it raises legitimate hygiene concerns. Rather than being treated with respect, I was ridiculed for asking a reasonable question about cleanliness.

I hope hotel management will review this incident, provide additional training on food safety and guest relations, and ensure that all guests are treated with professionalism and respect.

2026-06-05 • via Tripadvisor
J
Jose • couple • us
9
2026-05-27 • via Nuitee