Holiday Inn Express Hotel & Suites Suffolk by IHG

Hotels
•
Holiday Inn Express
1018 Centerbrooke Lane , Suffolk , us

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Breakfast
Comfortable Rooms
Friendly Staff
Cons:
Noise Issues
Cleaning Problems
Staff Accommodations

Categories

Cleanliness
7.66
Some cleaning issues were mentioned, such as the dirty toilet and shower glass door.
Service
8.93
Mixed experiences; some staff were helpful, while others were not accommodating.
Location
9.17
Consistently praised as fantastic and convenient.
Room Quality
8.32
Mention of comfort with some issues like noisy neighbors and low water pressure.
Amenities
8.65
Amenities such as breakfast were highly rated despite some minor complaints.
Value for Money
8.51
Generally perceived as good value, but some negative experiences affecting perception.
Food and Beverage
8.86
Breakfast was often highlighted positively, with some issues noted on specific items.
Overall Experience
8.73
Overall a satisfactory experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Modern Amenities
Featuring microwaves and refrigerators in each guest room, the Holiday Inn Express Suffolk ensures convenience and comfort for its guests. The cable TV with pay-per-view movies and coffee facilities add to the modern appeal of the rooms.

Leisure Facilities
Guests can unwind and relax at the outdoor pool and sauna, or stay active at the modern gym. For those looking to explore the outdoors, the Great Dismal Swamp National Wildlife Refuge offers various recreational activities just a short distance away.

Business and Connectivity
With a 24-hour business center and internet access, the hotel caters to both leisure and business travelers. Whether guests are here for work or relaxation, the Holiday Inn Express Suffolk provides the perfect blend of amenities for a memorable stay.

Book your stay now at the Holiday Inn Express Suffolk for a delightful and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

Cleanliness: 7.66
Service: 8.93
Location: 9.17
Room Quality: 8.32
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.86
Overall Experience: 8.73
O
Oliver • family_with_children • us
7
Kitchen staff wasn’t to pleasant she to worry about what everyone was eating and not focusing on HER job
Pros:

Everything

Cons:

Nothing

2026-08-13 • via Nuitee
W
Windell • couple • us
8
Thank you for your service
Pros:

Exceptional customer service, care and empathy for customers

Cons:

Only one elevator and it’s a bit slow

2026-07-24 • via Nuitee
C
Cheryl • couple • us
9
Clean hotel. The breakfast was great. The lady who works in the breakfast area is so nice.
Pros:

Close to hospital

Cons:

Mattress was too soft. It felt like I was sinking in bed. Water dripped in tub all night.

2026-07-01 • via Nuitee
I
Ivory • family_with_children • us
7
2026-07-01 • via Nuitee
W
William • couple • us
10
Was visiting for a high school graduation. Breakfast was good, pool was nice and staff was great.
Pros:

We arrived very early and the manager was able to get us into our room 3 hours early.

Cons:

Nothing.

2026-06-15 • via Nuitee
L
Lisa • family_with_children • us
10
2026-05-24 • via Nuitee
W
Willow • family_with_children • ca
8
2026-05-24 • via Nuitee
L
LaToya • solo_traveller • us
5
Good location, close to a lot of places to eat. Room was clean although it was a few strands of hair in the shower. The
Pros:

Location.

Cons:

Door to the room wasn’t that secure.

2026-05-22 • via Nuitee
J
Jayda • couple • us
10
2026-05-17 • via Nuitee
J
Jennifer • couple • us
3
Cons:

I had booked a room with two bed and we only got a king size bed with a pullout couch

2026-05-16 • via Nuitee
D
David • solo_traveller • us
10
2026-05-10 • via Nuitee
C
Chandler • solo_traveller • us
10
2026-05-05 • via Nuitee
W
Wayne • solo_traveller • us
8
not bad
2026-05-03 • via Nuitee
H
Hobbs • family_with_children • us
8
2026-05-03 • via Nuitee
Y
Yvette • solo_traveller • us
8
Weirdest Thing to Happen
Pros:

Location x3

Cons:

Price was okay. Could've been under $100 or the total. I was locked out of my room due to a door malfunction. 😵‍💫

2026-04-28 • via Nuitee
M
Marta • family_with_children • us
9
Repetiría sin duda
Pros:

Limpio, amplio, buen desayuno

Cons:

Todo estuvo bien

2026-04-13 • via Nuitee
E
Eric • couple • us
9
2026-04-07 • via Nuitee
S
Sylvia • extended_group • us
9
Had a great front desk person Jamie who went out of her way to assist with anything she could help me with.
Pros:

Very convenient and great staff

2026-04-02 • via Nuitee
L
Lesly • solo_traveller • us
8
Good place to stay but can be a bit pricey if you're down here for work.
Pros:

Awesome breakfast and many stores and restaurants close by for variety to eat.

Cons:

Had a bit of a hiccup misunderstanding with extending my stay. Once everything was sorted out paid a bit more than I wanted, but paid nonetheless.

2026-03-31 • via Nuitee
B
Barry • solo_traveller • us
9
Pros:

Quiet and Peaceful.

2026-03-27 • via Nuitee