Holiday Inn Express Hotel & Suites Kansas City - Grandview by IHG

Hotels
•
Holiday Inn Express
8.4 (355 reviews)
12801 South 71 Highway , Grandview , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean breakfast areas
Comfortable rooms
Cons:
Cleanliness issues
Noise disturbances
Poor location

Categories

Cleanliness
7.15
Several reviews mentioned issues with cleanliness, including a musty odor and feces on a light switch.
Service
9.65
Many reviews praised the hotel staff as friendly and helpful, providing excellent service.
Location
8.15
Some comments noted a sketchy area and poor restaurant options nearby, affecting the location score.
Room Quality
7.65
Mixed reviews with some rooms needing updates and reports of noise disturbances.
Amenities
8.65
Positive mentions of breakfast and available amenities, but some issues were noted with TV and other equipment.
Value for Money
8.15
Pricing reflected negatively for some guests due to various inconveniences during their stay.
Food and Beverage
8.65
Breakfast was generally well-received, though some dissatisfaction was noted regarding specific items.
Overall Experience
9.15
Despite some issues, many guests expressed a willingness to return due to good service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:50

Property Description

Convenient Location
Situated just off Highway 71, Holiday Inn Express Hotel & Suites Kansas City - Grandview is a short 20-minute drive from downtown Kansas City, offering easy access to city attractions.

Comfortable Amenities
Each room at the hotel is equipped with free Wi-Fi, cable TV, a refrigerator, a microwave, and a coffee maker, ensuring a comfortable stay for every guest. The indoor pool provides a relaxing spot to unwind after a busy day.

Fitness and Business Facilities
Guests can stay active in the fitness center, complete work tasks in the business center, and take advantage of the guest laundry facilities, providing convenience and efficiency during their stay.

Book your stay at Holiday Inn Express Hotel & Suites Kansas City - Grandview for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 355 reviews
Cleanliness: 7.15
Service: 9.65
Location: 8.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 9.15
P
Peterson • solo_traveller • us
10
2026-03-31 • via Nuitee
D
David • couple • us
8
2026-03-16 • via Nuitee
T
Tom • family_with_children • us
10
Great Job
Pros:

Clean room and breakfast

Cons:

Nothing

2026-01-23 • via Nuitee
T
Travis • extended_group • us
6
Couldn’t sleep from the noise
Cons:

Very loud guest, called front desk around 10pm but didn’t seem to change. A lot of hollering and banging around in the hall until 2am

2026-01-20 • via Nuitee
J
Jessica • family_with_children • us
8
Clean and comfortable.
Pros:

It was clean and comfortable. The staff was kind and helpful.

Cons:

I didn’t like that there is only one elevator. It was not convenient for multiple people using it for up and down.

2026-01-19 • via Nuitee
J
Justin • couple • us
10
Pleasant
Pros:

Cleans rooms

Cons:

Nothing

2026-01-19 • via Nuitee
M
Michele • couple • us
10
It was a decent place to stay.
Pros:

It was very nice and clean. Bed was comfortable.

2026-01-18 • via Nuitee
Y
Yadvinder • couple • us
4
Pros:

Breakfast was good 👍

Cons:

Maintenance of HVAC system & One room assigned lock battery was dead , Then moved to another its HVAC system wasn’t working.Then moved to Third room

2026-01-16 • via Nuitee
M
Marissa • couple • us
10
2026-01-05 • via Nuitee
M
Marsha • solo_traveller • us
10
2025-12-31 • via Nuitee
C
Chuck • couple • us
7
2025-12-31 • via Nuitee
N
Nicole • solo_traveller • us
10
Pros:

Clean and comfortable

Cons:

I kept hearing a knocking sound. I thought someone was coming in my room but the sound was coming from the doorway area. Also, the TV didn't work it said the Satellite was unable to connect. Possibility due to the weather

2025-12-15 • via Nuitee
B
Brittany • couple • us
10
Great
Pros:

Clean

Cons:

Nothing

2025-12-15 • via Nuitee
G
Gayla • couple • us
10
2025-12-11 • via Nuitee
J
Jabborov • family_with_children • us
1
Pros:

I ordered this hotel, but the addresses got mixed up. Five minutes later I refused this hotel room and they only sent me eight dollars. I don’t know how to understand this, or is this how they live on this kind of money?

Cons:

I ordered this hotel, but the addresses got mixed up. Five minutes later I refused this hotel room and they only sent me eight dollars. I don’t know how to understand this, or is this how they live on this kind of money?

2025-12-01 • via Nuitee
C
Cari D • family_with_children • us
4
2025-11-26 • via Nuitee
S
stacey • family_with_children • us
10
2025-11-18 • via Nuitee
A
Alyssa • couple • us
10
2025-11-09 • via Nuitee
T
Tausha • extended_group • us
10
2025-11-05 • via Nuitee
H
Heather • family_with_children • us
10
2025-10-29 • via Nuitee